Frequently Asked Questions
Pingo focuses on active speaking and corrective feedback rather than passive drills. Unlike traditional apps that rely on flashcards or grammar exercises, Pingo gets you speaking as fast as possible.
Powered by advanced, ultra-realistic AI technology, Pingo fully immerses you in real conversations—just like learning with native speakers. Every interaction feels natural and engaging, with an intelligent tutor that provides instant feedback. You’ll build fluency and confidence faster because you’re practicing the exact conversations you’ll have in real life.
Yes! Start by telling Pingo your goals and current level, and it will create a personalized learning plan. You’ll learn core phrases, numbers, and introductions through interactive conversations designed to build speaking confidence from the start. Pingo adapts to your pace, so early sessions feel manageable and rewarding.
As you progress, Pingo’s conversational roleplay lets you practice natural back-and-forth dialogue across a variety of real-life scenarios. These sessions work especially well for low-intermediate to intermediate speakers looking to build confidence using the language in real situations.
Absolutely. Pingo challenges advanced speakers with fast-paced roleplays, debates, and professional scenarios that sharpen fluency and quick thinking. You’ll receive detailed feedback to refine pronunciation, tone, and delivery—helping you sound more natural and confident in high-pressure, real-world conversations.
Yes, Pingo is an AI language learning app. We record short voice samples only to generate personalized feedback. These are processed securely to provide accurate corrections and transcripts. We retain only what’s necessary to improve your learning experience, in full accordance with our Privacy Policy.
Yes! Pingo AI offers a free trial that unlocks sample lessons and conversations so you can experience the core features before subscribing. It’s designed to show immediate value before any payment is required. You can upgrade to unlock full access to 200+ scenarios and lessons, including the ability to customize conversations to practice exactly what you want to learn.
Pingo supports 15+ languages including Spanish, French, Japanese, and Korean. We're actively working on expanding language support for Pingo AI. If your native or target language isn't available yet, you can request it by emailing our support team at support@pingo.ai. We prioritize new languages based on user demand and feedback.
Subscriptions can be canceled at any time through your app store account. Refunds are governed by each store’s billing policy and are reviewed case-by-case. Reach out to our support team at support@pingo.ai, and we'll assist you promptly.

