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U.S. Citizens Services

Notice

American Citizen Services at the U.S. Consulate General Hong Kong and Macau is providing full passport, citizenship and notarial services. For these services, please make an appointment through our online appointment system.

Welcome to American Citizen Services! For routine services, please make an appointment through our online appointment system here. We are opening appointment slots on a regular basis. We encourage you to keep checking the online appointment system if you do not immediately find an open slot. If you require special assistance due to a disability or reduced mobility, please contact us at ACSHK@state.gov. While you do not have to let us know in advance, doing so allows us to be better prepared to help you.

American Citizen Services at the U.S. Consulate General Hong Kong and Macau offers Quiet Afternoons for ACS customers with special needs as part of our improved and inclusive customer service experience.  This aims to help individuals and families who may benefit from or prefer a quieter customer experience by minimizing distractions and offering personalized services to applicants with sensory processing difficulties.  Accommodations include reduced noise and shorter wait times.  Quiet Afternoons are for customers of all ages.

We hope that these simple but thoughtful changes provide a more comfortable and efficient experience for our customers with special needs.  Community members with special needs, their parent(s), guardian(s), or caregiver can contact acshk@state.gov to schedule an appointment.  Appointments are limited and will be available to qualified applicants on a first come, first served basis.

Information about renouncing U.S. citizenship.

Please enroll in the Smart Traveler Enrollment Program (STEP) to receive the latest  American Citizen Services updates, including announcements of any service changes.