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American Citizen Services at the U.S. Consulate General Hong Kong and Macau is providing full passport, citizenship and notarial services. For these services, please make an appointment through our online appointment system.
Welcome to American Citizen Services! For routine services, please make an appointment through our online appointment system here. We are opening appointment slots on a regular basis. We encourage you to keep checking the online appointment system if you do not immediately find an open slot. If you require special assistance due to a disability or reduced mobility, please contact us at ACSHK@state.gov. While you do not have to let us know in advance, doing so allows us to be better prepared to help you.
American Citizen Services at the U.S. Consulate General Hong Kong and Macau offers Quiet Afternoons for ACS customers with special needs as part of our improved and inclusive customer service experience. This aims to help individuals and families who may benefit from or prefer a quieter customer experience by minimizing distractions and offering personalized services to applicants with sensory processing difficulties. Accommodations include reduced noise and shorter wait times. Quiet Afternoons are for customers of all ages.
We hope that these simple but thoughtful changes provide a more comfortable and efficient experience for our customers with special needs. Community members with special needs, their parent(s), guardian(s), or caregiver can contact acshk@state.gov to schedule an appointment. Appointments are limited and will be available to qualified applicants on a first come, first served basis.
Information about renouncing U.S. citizenship.
Please enroll in the Smart Traveler Enrollment Program (STEP) to receive the latest American Citizen Services updates, including announcements of any service changes.
U.S. Citizens in need of immediate consular assistance should contact the American Citizen Services Unit at +852-2841-2211 during regular business hours (8:30 am to 5:30 pm Monday-Friday). NOTE: The Consulate General is closed for business on U.S. holidays or local public holidays.
For deaths, arrests, hospitalizations, or other emergencies involving U.S. citizens outside of these hours, please call +852-2523-9011, press 2 for English and 1 for emergencies to be connected to our after-hours duty officer. If you are calling from the U.S., please dial 011-852-2523-9011.
Address: 26 Garden Road, Central, Hong Kong
Email: acshk@state.gov
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
Are you a U.S. citizen who needs a passport?
Emergency Contact Information
U.S. Citizens in need of immediate consular assistance should contact the American Citizen Services Unit at +852-2841-2211 during regular business hours (8:30 am to 5:30 pm Monday-Friday). NOTE: The Consulate General is closed for business on U.S. holidays or local public holidays.
For deaths, arrests, hospitalizations, or other emergencies involving U.S. citizens outside of these hours, please call +852-2523-9011, press 2 for English and 1 for emergencies to be connected to our after-hours duty officer. If you are calling from the U.S., please dial 011-852-2523-9011.
Address: 26 Garden Road, Central, Hong Kong
Email: acshk@state.gov
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
International Parental Child Abduction
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram, to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. See information about replacement of lost or stolen U.S. passports abroad. Be wary of International Financial Scams.
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Wiring Money Directly
Use a commercial money transfer service, such as Western Union or MoneyGram, to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. See information about replacement of lost or stolen U.S. passports abroad. Be wary of International Financial Scams.
Sending Money through the U.S. Department of State
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you reside in Hong Kong/Macau and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Manila. For more information on their services and how to contact them, please visit their webpage at: Social Security – U.S. Embassy in the Philippines.
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World.
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you reside in Hong Kong/Macau and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Manila. For more information on their services and how to contact them, please visit their webpage at: Social Security – U.S. Embassy in the Philippines.
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World.
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order has no other significance. The information on the list is provided directly by the local service providers; we cannot vouch for this information.
Legal AssistanceOfficers of the Department of State and U.S. Embassies and Consulates abroad are prohibited by law from acting as agents or attorneys on behalf of U.S. citizens in legal disputes abroad. The Consulate General cannot recommend a particular foreign attorney, but may furnish names of several attorneys, or refer inquiries to foreign law directories, bar associations or other organizations.
The Hong Kong Medical Council, telephone (+852) 2961-8648, maintains a more comprehensive listing of medical doctors at the Medical Council of Hong Kong website and dentists at the Dental Council of Hong Kong website. The Hong Kong Yellow Pages also contain listings for both doctors (under Physicians and Surgeons) and hospitals.
This page contains additional information and links to other pages for Americans living in and traveling to Hong Kong. Be sure to explore the rest of our site as well!
Typhoons are giant storms which may cover areas of up to 500 miles in diameter and generate winds up to 180 miles an hour, have caused extensive human injury, loss of life, and untold damage to property in Hong Kong over the years. It is important to know what you may face during the season and what precautions to take when a storm is imminent.
The U.S. Government, including the U.S. Consulate General in Hong Kong, does not assume responsibility for the professional ability or appropriateness of any translators on this list. The list is provided only for reference.
The Consulate provides fingerprinting services for individuals who need them for U.S. government security clearances for federal government employment. This includes security clearance procedures for individuals as required by other U.S. federal government agencies, such as the U.S. military. These fingerprinting services are available by appointment only.
Officers of the Department of State and U.S. Embassies and Consulates abroad are prohibited by law from acting as agents or attorneys on behalf of U.S. citizens in legal disputes abroad. The Consulate General cannot recommend a particular foreign attorney, but may furnish names of several attorneys, or refer inquiries to foreign law directories, bar associations or other organizations.
The Hong Kong Medical Council, telephone (+852) 2961-8648, maintains a more comprehensive listing of medical doctors at the Medical Council of Hong Kong website and dentists at the Dental Council of Hong Kong website. The Hong Kong Yellow Pages also contain listings for both doctors (under Physicians and Surgeons) and hospitals.
This page contains additional information and links to other pages for Americans living in and traveling to Hong Kong. Be sure to explore the rest of our site as well!
Typhoons are giant storms which may cover areas of up to 500 miles in diameter and generate winds up to 180 miles an hour, have caused extensive human injury, loss of life, and untold damage to property in Hong Kong over the years. It is important to know what you may face during the season and what precautions to take when a storm is imminent.
The U.S. Government, including the U.S. Consulate General in Hong Kong, does not assume responsibility for the professional ability or appropriateness of any translators on this list. The list is provided only for reference.
The Consulate provides fingerprinting services for individuals who need them for U.S. government security clearances for federal government employment. This includes security clearance procedures for individuals as required by other U.S. federal government agencies, such as the U.S. military. These fingerprinting services are available by appointment only.
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Information about divorce procedures in Hong Kong can be obtained by calling the Family Court Registry at Tel: (852) 2840-1218 or 2582-5377, Fax: (852) 2523-9170 (home page: Hong Kong Judiciary).
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Information about divorce procedures in Hong Kong can be obtained by calling the Family Court Registry at Tel: (852) 2840-1218 or 2582-5377, Fax: (852) 2523-9170 (home page: Hong Kong Judiciary).
Information about claiming U.S. citizenship, renouncing U.S. citizenship, and dual citizenship.
Explore the most frequently asked questions about U.S. citizenship.
Available Citizenship Services
Information about claiming U.S. citizenship, renouncing U.S. citizenship, and dual citizenship.
Location: United Kingdom, Northern Ireland and British Overseas Territories
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Please call: +852-2841-2211
Outside of Office Hours, contact: +852-2523-9011
Outside of Hong Kong: +852-2841-2211
Emergency Contact Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance