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To find answers to your questions about American Citizen Services and/or to contact us, use the ACS Navigator.
The American Citizen Services Unit assists U.S. citizens in the event of an emergency such as a death, arrest, illness, injury, missing persons, destitution and other circumstances. For general information on the type of services that can be provided, please refer to the State Department’s website for travelers.
U.S. Embassy Muscat’s public service hours for American Citizen Services are Mondays from 8:00 – 11:00 a.m..The embassy is closed on Omani and American holidays.
All consular fees are payable in U.S. dollars or Omani rials. The current rate of exchange is US $1 = 0.400 Omani rials.
Please bring two forms of identification with you when visiting the embassy. You will need to leave one form of identification with the security guards at the entrance while inside the embassy.
Electronic Devices: Please remember to leave any electronic items at home or in your vehicle. You will not be able to enter the Embassy compound with your phone, tablet, laptop, or other electronic devices.
Please Come Early: Please try to arrive at least 15 minutes before your appointment. We will be better able to serve you if you arrive early.
Consular Services for American citizens in Iran are provided by the Embassy of Switzerland – Foreign Interests Section: more information can be found here. Note: The Foreign Interests Section provides limited consular services to U.S. citizens physically in Iran. The Interests Section does not issue U.S. visas or accept visa applications.
Alerts and Messages for U.S. Citizens
The American Citizen Services (ACS) unit of the U.S. Embassy in Muscat provides a variety of services, including but not limited to passport assistance, Consular Reports of Births and Deaths Abroad, notarial services, and emergency assistance to US citizens.
If you are aware of an emergency, such as a death, arrest, or crisis involving an American citizen, please contact us.
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Oman is not party to the Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption (Hague Adoption Convention). Therefore, when the Hague Adoption Convention entered into force for the United States on April 1, 2008, intercountry adoption processing for Oman did not change. The Department of State does not maintain files on the adoption process in Oman because adoptions from Oman are rare; fewer than five adoptions by American citizen parents have taken place since 2003.
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Oman is not party to the Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption (Hague Adoption Convention). Therefore, when the Hague Adoption Convention entered into force for the United States on April 1, 2008, intercountry adoption processing for Oman did not change. The Department of State does not maintain files on the adoption process in Oman because adoptions from Oman are rare; fewer than five adoptions by American citizen parents have taken place since 2003.
A U.S. citizen who requires emergency assistance during regular business hours (8:00 am to 4:30 pm) should call the Embassy to speak to a consular officer or email the consular section directly. To call the consular section, the Embassy number is +968-2464-3400. To email the consular section, utilize the ACS Navigator.
Outside of normal business hours, please call the Embassy switchboard at +968-2464-3400, and request to speak with the “Duty Officer.” Please note that the Duty Officer cannot respond to visa, or other non-emergency questions, nor can a Duty Officer assist non-U.S. citizens.
An officer will be available to assist you immediately if your call is:
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
Oman is not a party to the Hague Convention on the Civil Aspects of International Child Abduction, nor are there any international or bilateral treaties in force between Oman and the United States dealing with international parental child abduction.
The Government of the United States has designated the Office of Children’s Issues of the Department of State as its central authority for child abduction cases. Please click here for general information on the Office of Children’s Issues and international child abduction.
The Embassy can provide you with a list of local attorneys should you require legal representation. We can also monitor the welfare of children involved in custody disputes when the child is in Oman.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
Are you a U.S. citizen who needs a passport?
A U.S. citizen who requires emergency assistance during regular business hours (8:00 am to 4:30 pm) should call the Embassy to speak to a consular officer or email the consular section directly. To call the consular section, the Embassy number is +968-2464-3400. To email the consular section, utilize the ACS Navigator.
Outside of normal business hours, please call the Embassy switchboard at +968-2464-3400, and request to speak with the “Duty Officer.” Please note that the Duty Officer cannot respond to visa, or other non-emergency questions, nor can a Duty Officer assist non-U.S. citizens.
An officer will be available to assist you immediately if your call is:
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
International Parental Child Abduction
Oman is not a party to the Hague Convention on the Civil Aspects of International Child Abduction, nor are there any international or bilateral treaties in force between Oman and the United States dealing with international parental child abduction.
The Government of the United States has designated the Office of Children’s Issues of the Department of State as its central authority for child abduction cases. Please click here for general information on the Office of Children’s Issues and international child abduction.
The Embassy can provide you with a list of local attorneys should you require legal representation. We can also monitor the welfare of children involved in custody disputes when the child is in Oman.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
If you lose your money and/or other financial resources, or are robbed, the Embassy can help you contact your family, bank, or employer to arrange for them to send funds to you. Western Union is also available in Oman. Cash recipients must bring photo identification in order to collect money from Western Union, or other locations in Oman. If your identification was also lost or stolen and you don’t have a copy with you, please contact us for assistance.
Another method is to transfer funds to you from the United States is through a service provided directly by the State Department. To transfer funds through the State Department, please visit the State Department Travel Website for instructions and guidance.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. Link text: Be wary of International Financial Scams.
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
If you lose your money and/or other financial resources, or are robbed, the Embassy can help you contact your family, bank, or employer to arrange for them to send funds to you. Western Union is also available in Oman. Cash recipients must bring photo identification in order to collect money from Western Union, or other locations in Oman. If your identification was also lost or stolen and you don’t have a copy with you, please contact us for assistance.
Another method is to transfer funds to you from the United States is through a service provided directly by the State Department. To transfer funds through the State Department, please visit the State Department Travel Website for instructions and guidance.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. Link text: Be wary of International Financial Scams.
Sending Money through the U.S. Department of State
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you live in Oman and have questions about Social Security Administration (SSA) services, contact the SSA Federal Benefits Unit (FBU) in Italy.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you live in Oman and have questions about Social Security Administration (SSA) services, contact the SSA Federal Benefits Unit (FBU) in Italy.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order has no other significance. The information on the list is provided directly by the local service providers; we cannot vouch for this information.
Legal AssistanceThe U.S. Embassy in Muscat has collected information on the following list of attorneys practicing in the Sultanate of Oman, in order to assist Americans and Americans businesses in locating legal counsel here. The information contained herein has been supplied by the attorneys in the listing.
Please click on the link below to download information on area hospitals, doctors, dentists and clinics.
The U.S. Embassy in Muscat has collected information on the following list of attorneys practicing in the Sultanate of Oman, in order to assist Americans and Americans businesses in locating legal counsel here. The information contained herein has been supplied by the attorneys in the listing.
Please click on the link below to download information on area hospitals, doctors, dentists and clinics.
Be Prepared
We provide a variety of services for United States Citizens living in, or visiting Oman, seeking to document their citizenship, apply for their first U.S. passport, or renew a U.S. passport. We are open for appointments Sunday-Thursday, and closed to the public on U.S. and Omani national holidays.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.
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Please call: 968 2464 3400
Outside of Office Hours, contact: 968 2464 3400
Outside of Oman: 968 2464 3400
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