HDI

Are you coming to HDI's Service & Support World next week? We can’t wait to see you! From making time for hallway conversations to coming to our conference party, there are plenty of ways to make the most out of your experience. ICYMI, we rounded up 7 of our favorite tips for getting the most out of the experience. Check them out, then drop a comment to add your advice to the mix. 👇 https://lnkd.in/eAaTU-C7

Can you believe we’re just 1 week away from our kickoff keynote at HDI Service & Support World? 😮 📅 Next Tuesday at 4 PM, don’t miss A New Era of CX: The Great Experience Convergence. Our speakers: Nate Brown , Lee Kemp , Phil Verghis & Mary Cook, MBA will discuss how unified teams, shared strategies, and connected ecosystems are reshaping customer loyalty. What sessions are you most excited for? Drop them in the comments 👇 Still not registered? It's never too late for greatness: https://bit.ly/3NbgSpm Use code: NVR2LATE for $600 off your conference pass #HDIWorld #ServiceManagement #ITSupport #LasVegasConference

Over the years, Gil Brucken has met several AI vendors at HDI conferences. Now, after seeing the technology evolve so much, he’s taking the leap and deploying AI tools at his service desk. The sweet spot so far has been using an internal-facing bot to help new hires quickly find knowledge articles after onboarding. Check out his latest blog post to learn more! The link is in the comments.

✈️ Pack your bags! We're only 9 days away from HDI Service & Support World. Your peers are already gearing up for this incredible event, preparing to dive into transformative sessions, explore innovative solutions, and connect with the brightest minds in IT service and support. It's not too late to secure your access to: 👉 Expert Training & Certification: Sharpen your skills and expand your expertise. 👉 Game-Changing Insights: Dive into AI, ITIL, and Service Management to transform your operations. 👉 Unstoppable Connections: Network with industry leaders and like-minded professionals. It's never too late to be the Super Hero of your org. Let's GOOOOOOOOO: https://bit.ly/3NbgSpm Use code: NVR2LATE for $600 off your conference pass #HDIWorld #ServiceManagement #ITSM #ITSupport #LasVegasConference #ITConference #LasVegas

I’m speaking at HDI Service & Support World 2026! 🎤 Don’t miss my session! Use promo code JOINME to save $400! https://lnkd.in/eSesad3J #HDIWorld

I’m speaking at HDI Service & Support World 2026! 🎤 Don’t miss my session! Use promo code JOINME to save $400! https://lnkd.in/eyDh5wPY #HDIWorld

I’m speaking at HDI Service & Support World 2026! 🎤 Don’t miss my session! Use promo code JOINME to save $400! https://lnkd.in/e6-fQjEW #HDIWorld

AI isn’t just a tool it’s becoming a true collaborator. At HDI Service & Support World 2026, I’ll be sharing how to use Generative AI as your co designer to unlock better ideas, faster execution, and smarter workflows. Join me there and let’s explore what’s next. Use "JOINME" for $400 off. #AI #FutureOfWork #Leadership

Designing support used to start with a blank slide. Now, Generative AI is accelerating that process and reshaping the outcome entirely. I’ll be unpacking what this means, and what’s actually working, at HDI Service & Support World 2026. If you’re attending, I hope to see you there. #AI #CustomerExperience #HDI2026