Personal Aira Subscriptions
While Aira is free to use in many Access Locations, many people choose a personal subscription for the flexibility to use Aira anytime, anywhere. Subscribing unlocks the full power of Aira, letting you complete tasks at home, on the go, or when not in Access Locations. At this time, personal subscriptions are only available for Aira Explorer, and not Aira ASL.
Monthly Aira Explorer Plan Options
Aira subsidizes personal subscription plans to make visual interpreting services accessible and affordable. These reduced rates reflect Aira’s mission to support personal independence and inclusion. Please note that these rates are for individual use only and do not apply to businesses, schools, or organizations.
Silver Plans
Gold Plans
Platinum Plans
Add-on and Purchased Minutes
Timeline
- Beginning on March 1, 2023, we will refer to Add-on minutes as Purchased Minutes and will only offer them at “offset“ prices.
Price List
Bundle name: 25 Minutes
Bundle name: 50 Minutes
Bundle name: 100 Minutes
Ways to Use Aira Explorer Without a Subscription
- Use Aira for free at participating locations, like Starbucks, Target, Wegmans, and more. View all our partners.
- Open the app, click “Browse Access Offers”, and find offers near you or from recently used locations.
Some tasks qualify for free minutes through promotional offers. Only one offer can be used per call. To switch offers, end the current call and reconnect with a new one.
Get Started with Aira Offer
New Explorers receive three free welcome calls or tasks upon downloading Aira. The task must be marked complete by a visual interpreter in order to count. These calls are unlimited in duration and serve as an introduction to our services. In addition to the three free welcome calls, visual interpreters are prompted to complete a training session with the Explorer, after which they receive an additional 60 minutes that can be used within seven days after the training is completed.
Job Seeker Offer
Get free assistance for job-related activities, such as resume updates, interview preparation, or applying for positions. One free 30-minute call every 24 hours.
Intuit Small Business Offer
Sponsored by Intuit, this offer provides small business owners, freelancers, and contractors up to 150 free minutes monthly for business-related tasks.
Access AI Feature
Free for all users, Access AI is a feature of Aira Explorer that offers instant AI-generated image descriptions. Ask questions, get clarification, and even verify the AI responses with a human visual interpreter for added confidence.
Why Choose Aira Explorer?
Flexibility
Access Aira anywhere, anytime—even when not in an Access Partner location. Plus, use AI for instant image descriptions.
Independence
Use Aira for personal tasks like reading mail, organizing your home, navigating new environments, and more.
Reliability
Always have access to a trained visual interpreter, whenever you need it.
Ready to Subscribe to Aira Explorer or Have Questions?
Our Customer Care Team is here to help!
Days and Hours of Operation
- Open: Monday through Saturday
- Closed: Sunday
- Hours: 6:00 AM to 6:00 PM Pacific
Customer Care Team Contact Information
- US and Canada: 1-800-835-1934
- UK: +44 800 046 5668
- Australia and New Zealand: +61 1800 765 096
- Ireland: 1-800-851 255
- Email: support@aira.io
We’re here to assist with any questions or to help you subscribe to the perfect plan!