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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|3 months ago

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|1 day ago

370

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Angela RoseNew Participant

How a Queue Management System in Hospitals is Transforming Patient Experience in 2026New

Today’s shifting healthcare environment places equal value on treatment outcomes and how patients feel during visits. Not far behind clinical results, time spent waiting draws growing concern across medical centers. Efficiency in handling crowded hal

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49 minutes ago

NicoleOrtmannCommunity Manager

Getting Started with Community

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with something you actually made. By the end of May, you’ll have used Active Intelligence five times in five

370

1 day ago

irendorioEmployee

Active Intelligence - Autonomous Insights - Featured InsightRELEASE NOTE

We're expanding Autonomous Insights to include a “Featured Insight” on your homepage. Active Intelligence now highlights one key recommendation in detailed view at a time, giving you more in-depth reasoning to help you prioritize what matters most fo

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2 days ago

Ryan_ActiveCampaignCommunity Manager

Ask a Question

Featured Integration: Giving Your Strategy a Data Advantage

Happy Friday, all! We spend a lot of time in this community talking about the "how" of marketing; better sequences, smarter triggers, and higher-converting copy. But there is a silent partner in every automation you build: your data. Even a perfect

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5 days ago

Alanna HurleyCommunity Manager

Introducing the ActiveCampaign MCP Server (June 17, 2025)Release Note

We are excited to announce the release of ActiveCampaign’s MCP Server , now available for all plan tiers. The MCP (model context protocol) server bridges your favorite AI tool (Claude, Cursor, etc.) to your ActiveCampaign account. With this connectio

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6 days ago

Ryan_ActiveCampaignCommunity Manager

Strategy

Tip of the Week: Your Strategic Resource Library 📚

Happy Thursday, Community!We’ve had a great session together on Tuesday focusing on the ABCs of Prompting and building out "Quick Win" habits with Active Intelligence. To keep that momentum going, today’s tip is all about where to find the deep-dive

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6 days ago

Ryan_ActiveCampaignCommunity Manager

Strategy

Tactical Tuesday: Join us and learn the ABC's of prompting!

Happy Tuesday, Community! The biggest gap between "just okay" marketing and high-growth strategy often comes down to how you use your tools. If you’ve been using Active Intelligence like a search bar, you’re only tapping into a fraction of its potent

70

8 days ago

pranamatNew Participant

Activate / Disable button directly in the All Automations list view and bulk option to disableNew

Please introduce an Activate / Disable button directly in the All Automations list view, so users can turn automations on or off without having to open each individual automation first.It would also be very helpful to add a bulk edit option for autom

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8 days ago

Ryan_ActiveCampaignCommunity Manager

Strategy

Tip of the Week: The One-Prompt Deliverability Check

Happy Thursday, Community! On Tactical Tuesday, we discussed the strategy behind "Sender Reputation." Today’s tip is about the easiest way to monitor that health without getting lost in the numbers.Instead of manually auditing every report, you can u

180

13 days ago

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liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

271

15 days ago

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liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

271

15 days ago

healthcastsNew Participant

Ask a Question

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

361

19 days ago

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Brombaer1971New Participant

Ask a Question

Sorting a report by email

Obviously I struggle with Views since this is my 2nd question. I would love to sort the reports view (and possible other views) by email. But in a useful manner so they are sorted by domain first and than by the account name. Is this possible ?

473

28 days ago

spun-usNew Participant

Ask a Question

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

622

1 month ago

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activeautomationsParticipating Frequently

Ask a Question

Embed Preference Center?

Has anyone found a creative way to embed the preference Center into a designed Page?

421

1 month ago

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mrheadNew Participant

Ask a Question

Are DELETE /fieldOptions/{id} and PUT /fieldOption/bulk supported API endpoints?

Hey Team,We’re building an integration that syncs custom field options via the API. We use POST /fieldOption/bulk to create field options, which works well.However, we also need to update and delete individual field options (e.g., when a product name

FunnelsflexNew Participant

Ask a Question

Best way to organize multiple automations without overlap?

Hi everyone,I’m working on a setup with multiple automations running at the same time (lead nurturing, onboarding, and re-engagement), and I’m finding it a bit tricky to keep things organized without contacts jumping between flows unexpectedly.I’ve b

Brombaer1971New Participant

Ask a Question

Changing a Reports View

Hello,I am quite new to ActiveCampaign so bear with me.We send out a newsletter and I am viewing the report. Lots of entries registered with free email adresses like gmail, etc. However quite a lot from them belong to companies and I like to see that

luannehopkinsonNew Participant

Feedback

Issue - Something went wrong We're having trouble loading this page right now - on every page

My Active campaign crashed while i was editing a new campaign and shows the error - Something went wrongWe're having trouble loading this page right now On Chrome and safari. And there is no option to click to ask for help or log a ticket. I tried to

vamoniNew Participant

Ask a Question

Question regarding CRM and Deals data after downgrade

Dear ActiveCampaign Community,I am currently actively using the CRM features, including the Deals functionality.If I downgrade my plan, will the existing CRM and Deals data remain available, or will any of it be lost?Thank you in advance for your hel

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2 months ago