Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
We want to hear what you think! Please leave us feedback.
Recent Solutions
View All
user_567a84
Devices Missing Dashboard
All my sensors and extenders dissapeared from the PC dashboard and the App. Everything still triggers events but I cannot check device health on anyof them. Chat bot basically just tells me to reinstall the whole alarm. I changed nothing and thing its an issue on Rings side. Anyone else in the same
30
•3
•0
•2
•23-03-2026 03:02:25
user_07d4c5
Leaking seal on RING camera/light
Our RING light/camera stopped working and we noticed under the lens glass it was full of water. After looking online I found several of the same complaint with water leaking into the unit. This is very disappointing considering the price of this unit and obviously is a manufacture defect with the se
63
•2
•0
•1
•19-03-2026 21:58:11
user_9fc584
Ring Pro (2nd generation) broken button
The button for my Ring Pro (2nd generation) has broken off. The screw inside can be still pushed to trigger the doorbell, but the plastic button that was screwed on has broken off. I have included some photos below. All the third party replacement button parts I can find online was for the first ge
48
•3
•1
•2
•19-03-2026 16:25:59
Recent Discussions
View All
user_b80821
Unsatisfactory functioning of floodlight/camera
The Ring floodlight/camera was purchased and installed on the back side of the house. The camera and light feature turn on but the light does not turn off. In order to turn it off I have to disconnect the device. I have tried the suggestions, there are two electricians who have ins
3
•1
•0
•0
•30-03-2026 01:56:27
user_5496a3
Jamming Ring Cameras
I have 2 cameras that are not picking up motion. I've rebooted and reset and did everything and even went and bought a new camera today and guess what it worked for a hot second and is not picking up motion. I took my hand across the camera and nothing. I sat in front of it....noth
7
•1
•1
•0
•30-03-2026 01:44:52
user_e25f7f
Solar Panels not working
I have a couple of solar panels hooked up to my cameras and they are not charging my batteries
4
•1
•0
•0
•29-03-2026 23:41:39
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
