Responsible Gaming
We believe gaming should remain enjoyable and under your control. This page explains the tools, guidance, and support available so you can make informed choices. Read it before you start and revisit it whenever your habits change. If play stops being fun, take a break early and seek help.
Our commitment
We promote a balanced approach to gaming with clear information and practical safeguards. You choose how much time and money to spend, and you can change those settings whenever you like. Our systems are designed to support healthy habits and to respond quickly when you ask for tighter controls.
Stay in control: practical tools
You can manage risk with built-in limits and reminders that are easy to set and adjust.
- Deposit limits per day, week, or month
- Loss limits to cap net spend
- Session reminders that prompt regular breaks
- Reality checks showing time on site
- Game history and balance tracking for full visibility
Time-outs and self-exclusion
Short breaks help you reset. A time-out locks access for a chosen period so you can step away without deleting your account or changing other settings.
- Time-outs from 24 hours to several weeks
- Self-exclusion for longer protection measured in months or years
- Optional device and email blocks to reduce triggers
- Closing promotional messages during restricted periods
If you choose self-exclusion, complete the process in one sitting and log out on all devices. Do not try to reverse it early. Use the time to review spending, speak with a specialist, and plan a safe return only when you feel ready.
Know the signs of harm
Early signs are subtle. You might chase losses, hide spending, or play longer than intended. If entertainment turns into pressure to recover money or to meet a bonus target, stop and reassess immediately.
Underage use and account safety
Only adults may register and play. Keep credentials private, enable strong passwords, and consider device-level restrictions where children are present. Parental control software can block gaming content on shared devices and browsers.
Professional support in the UK
Independent organisations provide free, confidential help 24 hours a day. If you are worried about yourself or someone close to you, speak to a trained adviser and follow their plan at your own pace.
- National Gambling Helpline 0808 8020 133 and live chat via begambleaware.org
- GamCare for counselling, group support, and local services
- Gamblers Anonymous for peer meetings across the country
- GAMSTOP to block access to UK-operated online gambling sites
Tips for safer play
Decide your budget and time limit before you start and stick to both. Use only disposable funds, never credit. Avoid playing when tired or upset. Take frequent breaks and switch activities. Track wins and losses accurately instead of relying on memory. If a limit is reached, stop for the day. Responsible gaming begins with small, consistent choices that protect your time, your money, and your peace of mind.
