Vumber Customer Support

About

Please check out our handy knowledgebase for information about how to use Vumber.

If you can’t find what you need please submit a support request ticket.

Get in contact

• Start a support ticket

• Report a bug

• Chat with our AI

Getting started

• What is Vumber? (FAQ)

• Getting Started (video)

• Tutorials on YouTube

• Sign up for a plan

• Making Calls

• Add a number

• Forwarding calls

• Voicemail greeting

• Enable call recording
  
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Manage your account

• My account number

• Change my email

• Download call records

• Set business hours

• Block all calls

• Block a number

• Unblock a number

• Cancel my account
  
  (view all 36)

Troubleshooting

• Campaign error codes

• Calls not forwarding

• Strange voicemail sounds

• Texts not delivered

• ‘Scam likely’ on Caller ID

• Browser refresh after site update

Brands and campaigns

• Brand / Campaign FAQ

• Campaign registry

• Create message brand

• Campaign process

• Pre-flight check

• Sample messages

• Text message consent

• Error codes
  
  ( view all 11 )

General

• System updates

• Use answering service

• Caller ID and name

• Legacy dashboard

• When is payment due

• How to delete texts

More

• Port a number to Vumber

• Port out a Vumber number

• Sequential call forwarding

• Auto-reply to all texts
  
  

We are here for you!

The Vumber support team is available 24/7. Please contact us any time for all of your support needs.

Get the App!

• Vumber for iPhone

• Vumber for Android

Related Links

• Vumber.com

• About us

• Privacy Policy

• Terms and Conditions

• Our Blog