Xurrent

Stickers. ✅ The hat. ✅ A LEGO Space Needle. ✅ But the thing people kept coming back for wasn't the merch. It was the conversation nobody else was having — repeating failures, broken on-call cycles, and why the same incident keeps winning. Thank you SREcon Americas for having us. And to every SRE who stopped by, stayed longer than they planned, and got real with us — this one was for you. 🙏 Let's make SRE more human. Ready to change the way on-call feels? Let's Xurrent this year. ⚡ #SREcon #SREconAmericas #SRE #DoomLoop #Xurrent #IMR #OnCall

You may want to read this before you renew your ITSM or ESM contract... Most renewals get signed without anyone asking whether the market has moved. It has! GigaOm evaluated 21 ITSM platforms in 2026, against the criteria that actually matter when you are running a modern enterprise: ITIL business value depth, AI that is built into the workflow, and service management that goes beyond IT into HR, Finance, and Legal. Xurrent reached the top tier. The spread between them and the rest was wider than expected. If you are heading into a renewal or evaluation conversation this year, the full report is the most useful independent data in this market right now. Download the free 2026 GigaOm ITSM Radar: https://lnkd.in/eGCNB85t

Your CFO will ask why you chose your ITSM platform. This is a good answer to have. ITSM decisions get scrutinised at renewal. GigaOm’s 2026 ITSM Radar gives you independent data that holds up in any internal conversation. 21 platforms evaluated on business value, AI maturity, and enterprise service coverage — and Xurrent ranked in the top tier. The full report shows where every major platform ranked and what criteria separated the top tier from the rest. Download the free 2026 ITSM Radar: https://lnkd.in/gNxyz6Gc

Building an #ITSM shortlist in 2026? Someone already did the scoring. Shortlisting ITSM platforms takes months. Demos, RFPs, internal reviews, stakeholder alignment. Everyone is polished. Everyone has a roadmap. GigaOm spent this year doing the work for you. 21 platforms. Scored on the criteria that hold up after the demo is over: ITIL 4 depth, native AI, and service management that actually extends across the business. The result: 3 platforms at the top, including Xurrent. The full 2026 ITSM Radar shows exactly where everyone else landed, and why the gaps exist. Read the full ranking free: https://lnkd.in/epPWzDcn

🏆 Xurrent ITSM is named a Leader and Fast Mover in the 2026 GigaOm Radar for IT Service Management. Positioned in the Innovation/Platform Play quadrant — out of 21 ITIL-certified ITSM platforms evaluated. And GigaOm didn't just score on features. They scored on: ✅ ITIL 4 certification depth ✅ Business value delivery ✅ Ability to extend service management beyond IT entirely ITSM has a reputation for being slow, rigid, and behind the curve. Xurrent is here to bend it. Now GigaOm agrees. 📊 📄 Read the full report → https://hubs.ly/Q048t-640

Most post-mortems produce action items that never ship. The problem isn't the process but the disconnect between the incident management and the task system that's supposed to track fixes. So the same failure pattern comes back three weeks later. That's what we're getting into at IMRs + IPAs on April 7 with Renner Brown — what it actually takes to close the loop on incidents, not just close the ticket. If your team runs on-call and you're in the area, worth joining. 📍Tall Oaks Farm + Brewery ⌚April 7 · 4pm Register here: https://hubs.la/Q048ddTz0 #IncidentManagement #SRE #OnCall #ITOperations

It's Day 2 at SREcon Americas. The Doom Loop conversation from yesterday is still going strong. If you have not stopped by yet, Jim Hirschauer and the team are at Booth 216 waiting to show you exactly how Xurrent ends the repeating incidents to build reliable systems. Come talk IMR, ITxM, and what it actually takes to stop fixing the same incidents twice. Book time on-site before it fills up. 📅 https://hubs.la/Q048d5Kp0 #SREcon #SRE #DoomLoop #IncidentManagement #Xurrent

Day 1 at SREcon Americas. We walked in with Doom Loop merch, a LEGO Space Needle, and the most uncomfortable stat in the room. Find the team at Booth 216 tomorrow. Come get the hat and your solution to repeated incidents. 📅Book here: https://lnkd.in/gH4gwSgv #SREcon #SRE Caleb Woody #DoomLoop #Xurrent

SREcon Americas kicks off in a few hours. We're set up. We're ready. Booth 216 is waiting. If you're heading to the conference today — come find us. We'll be talking about the thing most SRE teams have quietly accepted as part of the job: the same incidents, the same fixes, the same 2am pages three weeks later. There's a way out. We're here to show it. 📍 Booth 216 | SREcon Americas 2026 📅 Still time to book on-site → https://lnkd.in/gH4gwSgv #SREcon #SREconAmericas #SRE #DoomLoop #IncidentManagement #Xurrent

SREcon Americas starts tomorrow — and we couldn't be more ready. If you're heading to the conference, come find us at Booth 216. We'll be showing how Xurrent IMR breaks the cycle that most SRE teams have quietly accepted as normal — repeat incidents, fixes that don't stick, on-call burnout from fighting the same fires on rotation. 70% faster MTTR. 80% less alert noise. Zero doom loops. This is what it looks like when incident response and service management finally work as one. See you tomorrow. Lock in time on-site before it gets busy → https://lnkd.in/gH4gwSgv #SREcon #SRE #DoomLoop #Xurrent #ITxM #SREconAmericas