Zapnito

🎧 How AVIXA built a year-round professional ecosystem through community For many industries, connection still happens mainly at conferences and trade shows. But as the AV industry rapidly evolves - with AV, IT and broadcast increasingly converging, professionals need a way to stay connected between those moments. That’s exactly the challenge AVIXA set out to solve. Together with Zapnito, they launched AVIXA Xchange - a global digital community designed to extend the industry’s culture of collaboration beyond the show floor. The goal was simple: create a trusted space where professionals could learn from each other, explore emerging trends, and build meaningful relationships year-round. Here’s what made the difference 👇 ✅ Dedicated spaces for peer discussions around AI, sustainability, careers and industry challenges ✅ A safe environment for professionals to explore ideas and learn from real-world experience ✅ Integration with industry events - extending conversations beyond conferences ✅ Organic mentorship and career support driven by the community itself The impact speaks for itself: 📈 29,000 active members since launching in 2021 🌍 A global space connecting professionals across the AV ecosystem 🤝 Career mentorship and peer support emerging naturally from member interactions 💬 As Samantha Minish, VP of Content Delivery at AVIXA, explains: "Community provides a safe space to explore ideas without clear answers. AVIXA provides clear answers in our education - standards, definitions, best practices. But creativity, application and innovation? That’s where community becomes essential." 📖 Read the full case study to see how AVIXA is extending industry connection beyond events: 👉 https://lnkd.in/d9kqDMbn

🎥 How UICC uses community to connect a global ecosystem year-round In our latest Fireside Chat, our CEO, Charles Thiede spoke with Charles Andrew Revkin, Senior Digital Strategy Manager at Union for International Cancer Control (UICC). With 1,100+ members across 170+ countries, UICC needed a way to stay connected beyond flagship events like World Cancer Day or the World Cancer Congress. That’s where UICC Connect comes in - creating a shared digital space for collaboration, learning, and peer support, year-round. A few insights that stood out 👇 ✅ Community bridges the gap between global events ✅ Peer-to-peer knowledge sharing removes real-world barriers ✅ Learning doesn’t end with a course - it continues through connection ✅ Engagement grows when participation feels human and accessible 💬 As Charles shared, community success comes from understanding that people contribute in different ways - and creating space for all of them. 🎧 Watch the full Fireside Chat to hear more about how UICC is building global impact through community: 👉 https://lnkd.in/d52j_SCq

🚀 How Xapien scaled customer-led growth through an expert community Rapid expansion into new markets is about more than acquiring new customers. For Xapien, it meant building trust, credibility, and long-term relationships across industries like corporates, legal, philanthropy, and financial services. To support this growth, Xapien launched an expert-led community designed to bring customers and industry specialists together in one collaborative space - and made it a cornerstone of their go-to-market strategy. Together with Zapnito, Xapien created Xapien Xchange, a digital hub where insight-sharing, peer connections, and customer feedback fuelled sustainable growth. Here’s what made the difference 👇 ✅ Dedicated sector spaces tailored to specific audiences ✅ Peer-to-peer knowledge sharing and expert-led discussions ✅ A direct feedback loop between customers and product teams ✅ A unified community touchpoint across marketing, sales, and customer success The impact speaks for itself: 📈 300+ active members within six months 🔁 +40% increase in member return rate 🚀 4× growth in active contributors since launch As Natalia Rivas, Marketing Manager at Xapien, put it: “We wanted more than a platform. We wanted a partner who understood what community success really looks like.” 📖 Read the full case study: 👉 https://lnkd.in/eb3yN_nr

🚀 We’ve just launched Zapnito’s Customer Referral Program! Our growth has been powered by our amazing community, and with our new Referral Program, we’re giving back to the causes that matter most. Here’s how it works 👇 🔹 Refer a friend, colleague or organisation who could benefit from Zapnito. 🔹 When they become a customer, your referral is complete. 🔹 To celebrate, we’ll donate £1,000 ($1,300) in your name to one of our nonprofit customer communities - from wildlife conservation and ocean protection to fair trade and cancer control. It’s a simple way to help others discover Zapnito while supporting global causes that make a real difference 🌍 💡 Ready to make your first referral? Click here to complete our Short Referral Form: https://lnkd.in/eGYXZpXE

We're Hiring: Customer Success Manager (12 months Maternity Cover) We’re looking for an experienced professional to join our team on a fixed-term maternity cover contract. If you’re passionate, enjoy collaborating and want to work with a supportive, dynamic group - get in touch! You’ll be joining a friendly, motivated team where your ideas and contributions will really matter. If this sounds like a good fit or you’d like to find out more, I’d love to hear from you! Just drop me an email at: waimai@zapnito.com to apply or ask any questions. The full job description is below. 

✨ How to spark peer learning in your organisation? Start with the "friendlies." Peer learning only works when people are willing to share what they know, but that doesn’t happen by accident. You need to create a trusted environment where knowledge sharing feels safe, encouraged, and rewarding. So how do you begin? Start with the friendlies. People who want to share what they know - the ones already passionate about their craft, eager to give back, and comfortable being visible. Once they start sharing, others follow. 💬 They nominate peers. 🔁 The circle widens. 🧠 A culture of open knowledge sharing begins to form. There’s often hesitation - concerns about complaints or off-topic posts. But in most B2B settings, this rarely becomes an issue. People want to put their best foot forward. They want to showcase their expertise. And that desire to give back? It’s one of the most powerful incentives for building sustainable peer-to-peer learning communities. 🎧 Check out the full podcast for a deeper dive into this topic. https://lnkd.in/efndt_xh

🚀 Peer-to-Peer Learning Is a Growth Engine Too often, learning is treated as a one-time event. But sustainable learning happens in motion - when people exchange ideas, share expertise, and build on each other’s knowledge. That’s why peer-to-peer learning isn’t just a tool for L&D teams - it’s a catalyst for growth across the whole business. It supports: ✅ Real-time problem solving ✅ Stronger team culture ✅ Long-term, self-sustaining engagement And perhaps most importantly, it creates space for people to contribute, not just consume. When learning is continuous and connected, it becomes something bigger: a foundation for culture, innovation, and momentum. 🎧 Check out the full podcast for a deeper dive into this topic. https://lnkd.in/efndt_xh

Peer Learning Is a Human Need - Not Just a Strategy 🌍 Structured training builds competence. But peer learning builds confidence - and connection. As roles evolve and work becomes more complex, people want more than content. They want trusted peers to help them navigate challenges in the moment. That’s why peer-to-peer learning delivers outsized impact. It taps into something deeply human: ✅ The desire to share what we know ✅ The motivation to give back ✅ The need to solve problems in real-time, with real people Peer-led communities don’t just teach - they build resilience, accelerate learning, and unlock collective expertise. And when people give and get value, it creates a virtuous cycle of engagement. 🎧 Check out the full podcast for a deeper dive into this topic. https://lnkd.in/efndt_xh

📚 Traditional learning strategies still deliver value - but when they operate in isolation, they fall short of today’s real learning needs. Formal, top-down Learning & Development is great for setting foundational knowledge. But true learning happens when it’s multi-dimensional: ✅ Through peer conversations ✅ In real-world problem solving ✅ From dynamic, bottom-up knowledge exchange People don’t just want to be taught - they want to reflect, share, and apply. And that requires space for unstructured, social, and contextual learning that complements formal programs. The takeaway? There’s no one way to learn. The more pathways you offer, the greater your chances of reaching and impacting every learner. Big thanks to Kenneth Littlepage, MBA for the invitation and inspiring conversation! 🎧 Check out the full podcast for a deeper dive into this topic. https://lnkd.in/efndt_xh

🎥 How AVIXA Is Uniting the Pro AV Industry Through a Digital-First, Expert-Led Community The professional AV industry is evolving fast from isolated hardware setups to a dynamic convergence of AV, IT and broadcast. That shift demands more than just content. It demands expert knowledge and connection. In a recent Fireside Chat, Samantha Minish, VP of Content Delivery at AVIXA, shared how they’re building a stronger, more collaborative ecosystem through their Zapnito-powered community. Together, we’ve helped AVIXA: ✅ Create a space for real-time collaboration on topics like AI, accessibility & sustainability ✅ Support organic career development through mentorship & peer-to-peer connections ✅ Bridge digital and in-person engagement through initiatives like "Exchange Live" ✅ Center everything around value-driven content that serves their global audience Results? A thriving, self-sustaining hub where AV professionals connect, learn, and grow year-round, not just at trade shows. 💬 As Samantha put it: “If it doesn’t serve the audience, it doesn’t matter.” Full Fireside Chat ➡️ https://lnkd.in/eH2yzbSW