Resolved -
The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.
Mar 12, 05:23 EDT
Monitoring -
We have resolved the issues and are monitoring.
Mar 11, 16:36 EDT
Investigating -
We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
Mar 11, 14:19 EDT
Resolved -
This incident has been resolved.
Feb 26, 13:22 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 26, 11:27 EST
Identified -
We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.
Feb 26, 07:50 EST