Local Domains Resolving to Unknown Block Page

Mon, 29 Sep 2025 16:51:39 -0400

Sep 29, 16:51 EDT
Resolved - A solution has been implemented, and performance has returned to normal. No further impact is expected. If you continue to experience related issues, please reach out directly to our Support team.

Sep 29, 14:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Sep 29, 14:27 EDT
Update - We are continuing to investigate this issue.

Sep 29, 14:24 EDT
Update - We are continuing to investigate this issue.

Sep 29, 11:02 EDT
Investigating - We are currently investigating an issue impacting customers who have added local domains to their Local Domain List that are also publicly accessible. In these cases, users may experience problems when connecting to VPNs or other services, resulting in the Unknown Block Page being displayed. Our team is actively working to identify a permanent resolution.

Further updates will be posted here as they become available.