All Systems Operational

Data Collection Operational
App Operational
Session Replay Operational
Heap Connect Operational
Integrations - Sources Operational
Integrations - Destinations Operational
Notifications and Alerts Operational
AWS (us-east-1) Operational
EC2 Operational
ECS Operational
SQS Operational
S3 Operational
EMR Operational
Cloudfront Operational
EKS Operational
AWS (eu-west-1) Operational
S3 Operational
EMR Operational
EKS Operational
ECS Operational
SQS Operational
EC2 Operational
AWS (eu-central-1) Operational
EC2 Operational
EMR Operational
SQS Operational
ECS Operational
S3 Operational
EKS Operational
Open AI (US) Operational
Open AI (Europe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance Apr 1, 2026 00:30-02:30 PDT

Scheduled - We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability.
Mar 29, 2026 - 09:45 PDT
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - This incident has been resolved.
Mar 30, 11:05 PDT
Monitoring - A fix has been applied and latency is beginning to recover
Mar 30, 10:21 PDT
Identified - We are experiencing latency in our upstream data source. Syncs running during this period in the EU may have stale data. We will post an update within the hour.
Mar 30, 07:30 PDT
Resolved - This incident has been resolved.
Mar 30, 07:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 10:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 26, 07:17 PDT
Completed - The scheduled maintenance has been completed.
Mar 30, 02:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 00:45 PDT
Scheduled - We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability.
Mar 29, 09:46 PDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026
Mar 27, 2026

No incidents reported.

Mar 26, 2026
Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:30 PDT
Scheduled - We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability.

Thank you for your understanding.

Mar 23, 14:36 PDT
Mar 24, 2026
Completed - The scheduled maintenance has been completed.
Mar 24, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:30 PDT
Scheduled - We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability.

Thank you for your understanding.

Mar 23, 14:35 PDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Resolved - This incident has been resolved.
Mar 18, 13:35 PDT
Investigating - Data collection is unaffected. Our engineers are currently investigating the issue.
Mar 18, 10:41 PDT
Resolved - This incident has been resolved.
Mar 18, 10:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 10:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 09:57 PDT
Investigating - We are currently investigating this issue.
Mar 18, 09:34 PDT