Investigating - We’re investigating an issue affecting reported open rates for some publishers. Current evidence suggests this is related to how Gmail loads tracking pixels, and does not indicate a change in engagement or deliverability.
We take responsibility for ensuring these metrics are accurate and are prioritizing improvements to our open rate tracking so this is resolved as quickly as possible. We will continue to provide updates here as we learn more.
Mar 27, 2026 - 15:20 PDT
We take responsibility for ensuring these metrics are accurate and are prioritizing improvements to our open rate tracking so this is resolved as quickly as possible. We will continue to provide updates here as we learn more.
Mar 27, 2026 - 15:20 PDT
Substack publications
Operational
Writer dashboards
Operational
Email delivery
Operational
Subscription invoice processing
Operational
Substack.com
Operational
Push Notifications
Operational
Custom domains
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
