Zoom Service Status

Service Degradation for a subset of users Affecting Zoom Client in the North America Region
Investigating - We are currently investigating a service degradation with a subset of users affecting Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Apr 01, 2026 - 14:24 PDT
Zoom FileServer Release: March, 2026 (No Operational Impact)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 2026 - 19:00 PDT
Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

No operational impact is expected. This maintenance introduces the following new features and improvements:

Enabled range-based filtering for batch file downloads to support AI-powered workflows.
Enhanced file metadata queries to more accurately detect encryption status and infer original file size.
Added support for updating existing file content via external links.
Fixed an issue where Zoom Clips users could not import pptx files for AI content creation.
Fixed an issue where attachments uploaded by KMS-encrypted accounts could silently lose encryption, resulting in unprotected files.
Improved error messaging when external file imports fail, giving users clearer and more actionable failure reasons.

All services are expected to operate normally during the maintenance window.
Mar 24, 2026 19:00 - Apr 11, 2026 01:00 PDT

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For more information, please visit https://support.zoom.us

Zoom Blog Operational
Zoom Chat Degraded Performance
Zoom Chat Degraded Performance
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
User Profiles and Presence Operational
File Transfers: File, Video, Pictures, Voice Operational
Archive Message: Archiving IM message with Third-parties and Email Notifications Operational
Search Operational
Zoom AIC Operational
Profile Card Operational
Zoom Clips Operational
Zoom Community Operational
Zoom CX - Global Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
Web Client (Supervisors/Agents) Operational
Mobile Client (Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) Operational
Reporting Service Operational
Developer Platform (APIs/Webhooks) Operational
Developer Platform (SDKs) Operational
Zoom Workforce Management Operational
SMS Operational
PSTN Operational
Provider Exchange (PEX) Operational
BYOC Operational
Zoom AIC Operational
Video Engagement Operational
Transcription Operational
PCI Integration Operational
Zoom CX - APAC Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Voicemail Operational
Zoom CX - AUSTRALIA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
SMS (Inbound/Outbound) Operational
Zoom CX - EMEA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom CX - JAPAN Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - LATIN AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Zoom CX - NORTH AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Developer Documentation Website Operational
Zoom Video SDK Operational
Cloud Recording Operational
Dashboard Operational
Calling Out Operational
Zoom Docs Operational
Zoom Events Operational
Zoom Mail Operational
Calendar Operational
Mail Operational
Zoom Scheduler Operational
Zoom AIC Operational
Zoom Meetings Operational
Zoom Meetings Operational
In-Meeting Chat/Polling Operational
Archiving Operational
Live Transcription Operational
Closed Captioning Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Recording Operational
Zoom Meeting Invite Operational
SIP Connected Audio (SCA) Operational
Zoom for Intune Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
SMS (Send meeting invite via SMS) Operational
PSTN Operational
Meeting Dial-out/Telephony Operational
AI Image Generation Operational
Real Time Media Streams (RTMS) Operational
Zoom Notes Operational
Zoom Phone - Global Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) Operational
Integration (API/Webhook) Operational
Cisco Rooms registered to Zoom Phone Operational
Polycom Rooms registered to Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Zoom Phone Node Service Operational
SMS Operational
Zoom AIC Operational
PSTN Operational
Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Devices (Softphones/Deskphones) Operational
Transcription Operational
PCI Integration Operational
Zoom Phone - APAC Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - AUSTRALIA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - EMEA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - HONG KONG/CHINA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - JAPAN Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - LATIN AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - NORTH AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Revenue Accelerator Operational
Zoom Revenue Accelerator Operational
Deals Operational
Email Notifications Operational
Conversation Analytics Operational
Recordings Operational
Recording Transcription Operational
Transcription Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Rooms Digital Signage Operational
Zoom Workspace Reservation Operational
Zoom Visitor Management Operational
Workspace Reservation Dashboard & Reporting Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Chatbot Operational
Ticketing Operational
Phone Support Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Zoom Rooms Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Learning Center Operational
Zoom Website Operational
Zoom Workforce Management Operational
Zoom Survey Operational
Clinical Notes Operational
Zoom Tasks Operational
Zoom Video Management Operational
Zoom Virtual Agent - Global Operational
Zoom Virtual Agent Operational
Voice Agent Operational
Chat Agent Operational
Admin Portal - Agent Provision Operational
Admin Portal - Knowledge Base Operational
Admin Portal - Reporting Service Operational
Admin Portal - Others Operational
Transcription Operational
Zoom Virtual Agent - APAC Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - AUSTRALIA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - EMEA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - JAPAN Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - LATIN AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - NORTH AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Apps by Zoom Operational
Slack Operational
Microsoft Teams Operational
Google Workspace Operational
Lti Pro Operational
Epic FHIR Operational
Microsoft OneDrive for Organizations Operational
Zoom Build Platform Operational
Video SDK Operational
CoBrowse SDK Operational
Zoom Hub Operational
Zoom Quality Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Zoom Team Chat Update Apr 7, 2026 09:00 - Apr 24, 2026 09:00 PDT

We will be providing an update to Zoom Team Chat. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Posted on Apr 01, 2026 - 06:59 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on on May 2, 2026:

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on May 2, 2026:

• Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)
• Zoom Node (including Meeting Connector MMR)


Additionally, beginning with the May 2026 enforcement, Zoom will require a minimum version for Zoom Meeting Hybrid - MMR.

All other clients and plugins not listed here will maintain the same version requirements as the February 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Feb 02, 2026 - 15:42 PST
Apr 1, 2026

Unresolved incident: Service Degradation for a subset of users Affecting Zoom Client in the North America Region.

Mar 31, 2026
Service Degradation Affecting Sign In and Joining Meetings
Resolved - A subset of users might have experienced error code 1132 with sign in and joining meetings.

On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining meetings.

This incident has been resolved and the affected services have been restored.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 20:15 PDT
Service Degradation Affecting Zoom Phone Outbound Calls in India.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 31, 08:56 PDT
Monitoring - The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 08:17 PDT
Identified - We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Mar 31, 06:45 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 31, 06:38 PDT
Issue affecting Zoom Phone Outbound calls in Hyderabad Region
Resolved - This incident has been resolved and the affected services have been restored.
Mar 31, 05:51 PDT
Monitoring - On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 05:36 PDT
Mar 30, 2026
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration
Resolved - This incident has been resolved and the affected services have been restored.
Mar 30, 10:55 PDT
Monitoring - The service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 30, 10:37 PDT
Identified - We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration.

We are actively working with our vendor partner to resolve the issue.

We will share updates as soon as they become available.
Mar 30, 10:01 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 30, 09:55 PDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026
Zoom Audio Conference Infrastructure Upgrade (SIN - Singapore)
Completed - The scheduled maintenance has been completed.
Mar 28, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 02:00 PDT
Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.


Singapore Time (SGT): March 27, 05:00 PM – March 29, 05:00 AM

Pacific Time (PDT): March 27, 02:00 AM – March 28, 2:00 PM

GMT: March 27, 09:00 AM – March 28, 09:00 PM
Mar 18, 10:33 PDT
Zoom Phone India Maintenance (Mumbai/Hyderabad)
Completed - The scheduled maintenance has been completed.
Mar 28, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:30 PDT
Scheduled - Zoom Phone users registered to the India (Mumbai/Hyderabad) Data Center will be automatically registered in an alternative datacenter starting at 28th March 04:30 AM PDT (5:00 PM IST on 28th March). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Mumbai - 28th March 05:00 PM to 08:00 PM IST

Hyderabad - 28th March 08:05 PM to 11:59 PM IST

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. The same will do for India (Hyderabad) as well.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Mar 9, 01:58 PDT
Mar 27, 2026
Temporary Update: Support Phone Number for Users in Austria.
Completed - The scheduled maintenance has been extended and it will be completed at 11:00 PDT.
Mar 27, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 PDT
Scheduled - Due to backend phone system updates, users in Austria are kindly asked to contact our support team using the secondary support 43 3162 31266 number until normal service is restored.
Mar 27, 07:57 PDT
Service degradation affecting a subset of admins using Workspace Reservation Dashboard
Resolved - This incident has been resolved and the affected services have been restored.
Mar 27, 03:35 PDT
Monitoring - The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 27, 03:21 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 02:32 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 01:32 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 00:01 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 26, 22:49 PDT
Identified - We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 26, 21:46 PDT
Update - We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 21:27 PDT
Investigating - We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 20:53 PDT
Mar 26, 2026
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
Resolved - This incident has been resolved.
Mar 26, 15:41 PDT
Monitoring - The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Mar 26, 15:34 PDT
Identified - We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

We appreciate your patience as we work to resolve this issue.
Mar 26, 14:42 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

Unresolved incident: Zoom FileServer Release: March, 2026 (No Operational Impact).

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Zoom Phone Update: March 22, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:00 PDT
Scheduled - This update includes voicemail access from phones for Auto Receptionists and Call Queues.

There is no operational impact. All services will be available during this scheduled update.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 3/22/2026 8:00AM - 10:00AM PDT (03/23/2026 00:00 - 2:00 JST)

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details.
Mar 17, 10:07 PDT
Mar 21, 2026
Zoom Contact Center Update: March 21,2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom Contact Center Engagement capabilities.

There is no operational impact. All services will be available during this scheduled update.
Mar 17, 23:50 PDT
Zoom Workforce Management Update: March 21, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes self-healing capabilities that automatically detect and resolve issues during intraday operations.

There is no operational impact. All services will be available during this scheduled update.
Mar 18, 00:00 PDT
Zoom Virtual Agent Update: March 21, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:01 PDT
Scheduled - This update includes implicit resolution metrics for Zoom Virtual Agent analytics.

There is no operational impact. All services will be available during this scheduled update.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details.
Mar 17, 09:58 PDT
Mar 20, 2026
Zoom Support EU Maintenance.
Completed - The scheduled maintenance has been completed.
Mar 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 16:00 PDT
Scheduled - We will be performing maintenance on Zoom Support EU Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support’s EU Knowledge Base and Ticketing during the maintenance window.
Feb 27, 03:05 PST
Mar 19, 2026
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
Resolved - This incident has been resolved.
Mar 19, 15:11 PDT
Monitoring - The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 19, 14:59 PDT
Identified - We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 19, 14:47 PDT
Investigating - We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 19, 14:39 PDT
Mar 18, 2026
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 18, 01:48 PDT
Monitoring - On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.

This incident has been resolved and the affected services have been restored.
Mar 18, 01:26 PDT
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