GuestReady Reviews 12,289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location of the accommodations, highlighting their proximity to attractions, restaurants, and public transport, making exploration convenient. The facilities are frequently described as clean, spacious, well-equipped, and comfortable, often exceeding expectations with modern amenities and appealing designs. Reviewers also appreciate the helpful and responsive staff and the overall quality of service provided. However, some customers also noted issues with cleanliness, specifically mentioning uncleaned terraces, hair from previous guests, and clogged sinks. A few people experienced problems with apartment maintenance. There were also occasional concerns about the flexibility of check-in and luggage storage, and some reviewers reported difficulties in receiving fresh towels or necessary tax documents.

What people talk about most

Location

Reviewers highlight positive aspects of location. Customers consistently praise the convenient and central... See more

Facilities

People report positive experiences with facilities, often highlighting apartments as very nice, clean, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the apartments for being... See more

Staff

Customers consistently report positive experiences with staff. Many reviewers praise the hosts and team... See more

Service

Users describe positive interactions with service, highlighting the responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

I had a lovely stay in Lisbon/Alfama! As a first time solo female traveler and embarking on my first trip to Europe, I couldn’t have picked a better location and suite to stay! Between the views, the... See more

Company replied

Rated 5 out of 5 stars

Great apartment, had every amenity you could want. The team at GuestReady were very responsive and gave very accurate and clear instructions about building access, where to find them, etc. Felt very s... See more

Company replied

Rated 5 out of 5 stars

Cozy studio apartment in the Greenwich Maritime area. Many sites and restaurants close by. Located within 5-10 minutes of the underground stations although Cutty Sark currently (3/2026) under renovati... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful stay in this apartment in Porto! The place was spotless upon arrival, with an impeccable level of cleanliness, which we truly appreciated. The location is excellent, close to a... See more

Company replied


Company details

  1. Vacation rental
  2. Holiday accommodation service
  3. Holiday Apartment Rental
  4. Property management company

Written by the company

Founded in 2016, we're a leading global hospitality and property management tech company with one clear mission: to make short stays a better experience for guests and owners everywhere. At GuestReady, we believe that every city holds unique memories to be made, no matter the length of one's stay. Listing, guest and property management? Let us help with that. It’s time to #EmbraceYourPlace 🇫🇷 🇵🇹 🇦🇪 🇬🇧 🇪🇸 🇮🇪 🇸🇦

Your Home, GuestReady!

Written by the company

Image

Fully flexible short lets

We take the hassle out of hosting!

We take the hassle out of hosting!
As a Management Company for Luxury Vacation Rentals, we have a suite of services designed to provide the best experience to your guests each time they stay at your home.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Quick and good service

Quick and good service when needed! clear instructions!
Comfortabable stay for a good price!
Positive: The appartment was clean and the bed was comfy, the kitchen was comfortable and easy. It lays in a quiet street. Keys were easy to obtain. Lots of closets to put your stuff in!
Negative: The water in the shower didn't drain very good so we had to shower with the water on and off. No kitchen towel was provided (the rest was provided tho <3). Bit far from the cetre but we knew that before booking.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Look no further… this is where you need to stay.

This will be our place to stay anytime we return to London. There’s no other place to be and it delivers in every aspect. The experience working with the GuestReady Team was top notch- always responding quickly when we had a question. Our family of four had an amazing time and we will definitely be back. Shout out to Mary at Guest Ready- she was a fantastic help to us. We’ll be tell our friends and family about the location and our experience.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a really comfortable stay here

I had a really comfortable stay here. The room was clean, quiet, and exactly as described. Check‑in was smooth, and communication throughout was quick and helpful. The location made it easy to get around, and everything I needed was close by. Overall, a great place to stay!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Nice spacious apartment,close to train…

Nice spacious apartment in Edinburgh,close to train station and tram.Many places around to eat out and to take away.Grocery story,nice Italian shop with authentic Italian products just few minutes to walk.Walkable to city centre and Dean Village.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic bedsit apartment in Paris

Fantastic bedsit apartment in Paris. We will use again.
Positive: Fantastic 24/7 online support and all questions answered. Very clean. Easy to access. Exactly as described. Very quiet location but easy walk to metro, tram, bus, supermarket and restaurants.
The Guest Ready team were brilliant

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Airbnb administrator

Do not contract Guest Ready like your apartment´s manager. They will deduct as much as possible from your income. There is constant and unnecessary extra cleaning and sofa sanitizing, as we always visit the apartments to verify this. This month we identified 300 euros in undue deductions and when they returned it to me, they added extra items to minimize the refund, blatantly.
Terrible management company

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great stay in Porto

Great stay in Porto, apartment is in a safe location in the city. Connections into the City via public transport are good and taxi's are cheap enough to get around. We loved the location and size of the property for our group, very clean.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous GuestReady

Our stay at this accommodation was absolutely excellent. Everything exceeded our expectations, from the cleanliness and comfort of the room to the friendly and professional service provided by the host.
The location was perfect, the facilities were well-maintained, and every detail was carefully thought out to ensure a pleasant and relaxing experience. We felt very welcome throughout our stay.
I would highly recommend this place to anyone looking for a comfortable and enjoyable stay. We will definitely come back in the future!

4 April 2026
Unprompted review

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