Maintenance & Inspection

Every safety standard recommends yearly maintenance and inspection visits

Walltopia offers a comprehensive safety inspection service designed to ensure your facility operates both safely and successfully. Our maintenance inspections are available for any facility, regardless of whether it was constructed by us.

The maintenance inspections we conduct adhere to European standards and are carried out by our globally based, qualified technicians.

Upon completion, we provide a detailed report of the inspection process. This report highlights any issues of concern and offers recommendations on the urgency with which each issue should be addressed.

Services for Climbing Walls

Examination of the overall level of safety of the wall, its construction, foundations and surfaces - special attention is given to all protection systems
Route setting (e.g. removing, cleaning and reinstallation of the holds)
Testing of the Wall according to EN 12572-1:2007
Inspection the anchor bolts of the attachment points
Visual inspection of the welding of the attachment points
Assesment of deformations (if any) of the construction (trusses, bracings, panel holders, etc.)
Examination of bolts of the main structure
Check-up for loose or rotated protection points
Assesment of the state of the climbing surface

Services for Active Entertainment Products

Examination of the overall level of safety of the product, its construction, foundations and surfaces - special attention is given to all protection systems;
Testing of the products according to different EU standards, depending on the product/facility;
Visual inspection of the welding of the attachment points
Assessment of deformations (if any) of the construction (trusses, bracings, panel holders, etc.)
Examination of bolts of the main structure
Check-up for loose or rotated protection points

Inspection FAQ

What does the Artificial Climbing Structures standard EN 12572-1 say about climbing wall inspection?

There are three types of inspection based on its in-depth: routine visual, operational and main inspection

Routine Visual Inspection
It serves to identify obvious defects and sources of danger on the front side of the climbing wall, which
can be easily seen from the ground without use of means of support. That includes cleanness, loose
holds, obstacles placed in the free space, missing parts, excessive wear and other obvious damage. It
should be carried on a daily basis by the climbing wall operator.
Operational Inspection
This is a more detailed inspection to check the operation and stability of the equipment, and the wear of
its components. This shall be carried every 1 to 3 months if not otherwise indicated by the manufacturer.
The operational inspections shall be documented. Special attention shall be paid to protection points and
the mechanisms of articulated walls.
Main Inspection
It serves to establish the overall level of safety of the ACS, its foundations, structural frame and wall
surfaces, e.g. effects of weather wear out, evidence of decay or corrosion, any change in the level
of safety of the equipment as a result of repairs made, or of added or replaced components. Main
inspections shall be documented.

What does the Walltopia inspection cover?

Examination of the current condition of the attachment of the wall elements to the construction;
Examination of the current condition of the attachment of the construction to the building;
Examination of the current condition and extent of depreciation of all safety reliant attachments of the top-ropes;
Examination of the current condition of all safety points;
Examination of the current condition of all bolted connections;
Fixing any loose safety anchor points and top rope anchors;
Visual inspection with respect to cleanness, missing parts, safety distances and overall safety;

What type of documentation does the inspection come with?

Signed inspection protocol, including:

Date of the inspection
List of performed activities
List of identified defects if any
Photos of any defects noticed
Name and signature of the person performing the inspection, the project manager of the project and a
structural engineer

Please note that the inspection protocol is due 3 days after the inspection and is being sent from the
head office. It is not signed on the venue.

How much does the inspection cost?

Walltopia inspection is priced per sq.m. There is a minimum fee of 400 EUR for smaller scale projects.
Discounts apply for long-term contracts for 3 and more years.

What does the price includes?

Inspection & documentation by a qualified team.

What does the price excludes?

Flights and accommodation (calculated separately)
Repair works (if needed)

How long does an inspection take?

It depends on the size of the climbing wall, the accessibility and the size of the inspection team.
On average 2 people inspect about 500 sq.m of climbing surface per day

Can the inspection be performed during the gym’s non-working hours?

Yes, we can accommodate to any specific hours at an additional charge.

How are the defective parts being dealt with (if any)?

The inspection aims to examine the wall and describe any damages noticed. The climbing gym should be the
one to organize their timely repair. Upon request, we can make you a separate offer and repair all defects.

Does the inspection cover climbing gear consumables like ropes and carabiners?

The examination and proper care of climbing equipment (ropes, carabiners, harnesses) is the responsibility
of the climbing gym management. However, we do recommend inspection at least once every three months.

Is the inspection of the Walltopia OnBelay devices included?

Not by default but it can be included in the offer upon request.

Claim Report

To report an incident or product-related issue, please use our official Claim Report Form linked below

The submission must be completed only by the instructor, team leader, or facility manager. Please provide a clear description of the claim, including all relevant details and circumstances, and prepare supporting evidence such as photos, videos, or documents, providing a URL to a cloud-drive folder containing these files. Before filling out and sending the form, make sure to review our Claim Policy at walltopia.com/claim-policy.