Hello @passionsadnplaces
Thank you for reaching out to us, The message is sourcing from AMP plugin, As AMP pages are being served on mobile it’s likely that it only appears on mobile
In a normal (non-AMP) site, when a user clicks “Submit,” the page usually refreshes. However, AMP requires forms to submit via “AJAX” (in the background without a refresh).
The AMP plugin tries to “upgrade” your existing contact form to work this way. When the form is submitted, the server sends back a “200 OK” signal, but it doesn’t include a specific “Success Message” in a format that AMP understands. Because the plugin is “unsure” if the data actually reached its destination correctly, it shows that generic, cautious green box.
How to fix it
AMP handles redirects much better than “on-page” success messages.
In your form settings (Contact Form 7, WPForms, etc.), set the form to Redirect to a new URL (e.g., yoursite.com/thank-you) upon successful submission.
If you are a developer or have one, you need to modify the code that handles the form submission to send a specific JSON response. Instead of a generic success, the server needs to return a JSON object that includes a message.
eg: As we are unsure which form plugin or form service you are using, I’m giving a generic response example
if ( wp_is_json_request() ) {
$message = __( 'Thank you! Your message has been sent.', 'text-domain' );
wp_send_json( compact( 'message' ), 200 );
}
We hope this helps!
