{"id":318,"date":"2022-11-04T09:18:30","date_gmt":"2022-11-04T09:18:30","guid":{"rendered":"https:\/\/wpcode.com\/contact\/"},"modified":"2024-04-03T12:41:38","modified_gmt":"2024-04-03T12:41:38","slug":"contact","status":"publish","type":"page","link":"https:\/\/wpcode.com\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<section id=\"sp-agmznzn48xlm\" data-mobile-visibility=\"#sp-agmznzn48xlm|false\" data-tablet-visibility=\"#sp-agmznzn48xlm|false\" data-desktop-visibility=\"#sp-agmznzn48xlm|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-section  spBgcustom\" style=\"background-image: linear-gradient(0deg, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0)), url('https:\/\/wpcode.com\/wp-content\/uploads\/2022\/11\/theme-builder-UDTJ8nRZ37t54ySh.jpg'); width: 100%; max-width: 100%; padding: 50px 10px; background-position: 100% 20%; background-repeat: no-repeat; background-size: cover;\">\n<div id=\"sp-ucl4sqjcsed\" data-mobile-visibility=\"#sp-ucl4sqjcsed|false\" data-tablet-visibility=\"#sp-ucl4sqjcsed|false\" data-desktop-visibility=\"#sp-ucl4sqjcsed|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-row sm:sp-flex sp-w-full  sp-m-auto sp-justify-between\" style=\"padding: 0px;\">\n<div id=\"sp-khayh8y4wqps\" data-mobile-visibility=\"#sp-khayh8y4wqps|false\" data-tablet-visibility=\"#sp-khayh8y4wqps|false\" data-desktop-visibility=\"#sp-khayh8y4wqps|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"width: calc(100% + 0px);\">\n<h1 id=\"sp-cca5ykaq4zp9\" data-mobile-css=\".sp-headline-block-cca5ykaq4zp9, #sp-cca5ykaq4zp9, #cca5ykaq4zp9|text-align:center;\" data-tablet-css=\".sp-headline-block-cca5ykaq4zp9, #sp-cca5ykaq4zp9, #cca5ykaq4zp9|text-align:center;\" data-mobile-visibility=\".sp-headline-block-cca5ykaq4zp9|false\" data-tablet-visibility=\".sp-headline-block-cca5ykaq4zp9|false\" data-desktop-visibility=\".sp-headline-block-cca5ykaq4zp9|false\" class=\"sp-css-target sp-el-block sp-headline-block-cca5ykaq4zp9 sp-type-header\" style=\"text-align: center; margin: 0px;\">Contact Us<\/h1>\n<div id=\"sp-fe2pi2ur3sxo\" data-mobile-css=\".sp-text-wrapper-fe2pi2ur3sxo, #sp-fe2pi2ur3sxo, #fe2pi2ur3sxo|text-align:left;\" data-tablet-css=\".sp-text-wrapper-fe2pi2ur3sxo, #sp-fe2pi2ur3sxo, #fe2pi2ur3sxo|text-align:left;\" data-mobile-visibility=\".sp-text-wrapper-fe2pi2ur3sxo|false\" data-tablet-visibility=\".sp-text-wrapper-fe2pi2ur3sxo|false\" data-desktop-visibility=\".sp-text-wrapper-fe2pi2ur3sxo|false\" class=\"sp-css-target sp-text-wrapper sp-el-block sp-text-block-style sp-text-wrapper-fe2pi2ur3sxo\" style=\"font-size: 18px; margin: 0px; text-align: left;\">\n<p style=\"text-align: center;\">Questions, comments, or concerns? We&#8217;re here to help!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"sp-nc4hql\" data-mobile-visibility=\"#sp-nc4hql|false\" data-tablet-visibility=\"#sp-nc4hql|false\" data-desktop-visibility=\"#sp-nc4hql|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-section\" style=\"width: 100%; max-width: 100%; margin-top: 50px;\">\n<div id=\"sp-vghujo\" data-mobile-visibility=\"#sp-vghujo|false\" data-tablet-visibility=\"#sp-vghujo|false\" data-desktop-visibility=\"#sp-vghujo|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-row sm:sp-flex sp-w-full  sp-m-auto sp-justify-between\" style=\"border-width: 1px; border-style: solid; border-color: rgb(241, 241, 241); border-radius: 8px;\">\n<div id=\"sp-htj18s\" data-mobile-visibility=\"#sp-htj18s|false\" data-tablet-visibility=\"#sp-htj18s|false\" data-desktop-visibility=\"#sp-htj18s|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"background-color: rgb(246, 250, 255); width: calc(50% + 0px); padding: 48px;\">\n<h2 id=\"sp-pmwe03\" data-mobile-css=\".sp-headline-block-pmwe03, #sp-pmwe03, #pmwe03|text-align:center;\" data-tablet-css=\".sp-headline-block-pmwe03, #sp-pmwe03, #pmwe03|text-align:center;\" data-mobile-visibility=\".sp-headline-block-pmwe03|false\" data-tablet-visibility=\".sp-headline-block-pmwe03|false\" data-desktop-visibility=\".sp-headline-block-pmwe03|false\" class=\"sp-css-target sp-el-block sp-headline-block-pmwe03 sp-type-header\" style=\"font-size: 24px; text-align: center; margin: 0px;\">I have a technical question<\/h2>\n<div id=\"sp-imb0eq\" data-mobile-css=\".sp-text-wrapper-imb0eq, #sp-imb0eq, #imb0eq|text-align:left;\" data-tablet-css=\".sp-text-wrapper-imb0eq, #sp-imb0eq, #imb0eq|text-align:left;\" data-mobile-visibility=\".sp-text-wrapper-imb0eq|false\" data-tablet-visibility=\".sp-text-wrapper-imb0eq|false\" data-desktop-visibility=\".sp-text-wrapper-imb0eq|false\" class=\"sp-css-target sp-text-wrapper sp-el-block sp-text-block-style sp-text-wrapper-imb0eq\" style=\"font-size: 18px; color: rgb(75, 85, 99); margin: 0px; text-align: left;\">\n<p style=\"text-align: center;\">If you&#8217;re already a customer, the fastest way to get help is through our support ticketing system.<\/p>\n<\/div>\n<div id=\"sp-button-parent-hv5gqi\" data-mobile-css=\"#sp-button-parent-hv5gqi|text-align:center;\" data-tablet-css=\"#sp-button-parent-hv5gqi|text-align:center;\" class=\"sp-button-wrapper sp-el-block\" style=\"margin: 0px; text-align: center;\"><a href=\"https:\/\/library.wpcode.com\/account\/support\" id=\"sp-hv5gqi\" data-mobile-css=\"\" data-tablet-css=\"\" data-mobile-visibility=\".sp-button-hv5gqi|false\" data-tablet-visibility=\".sp-button-hv5gqi|false\" data-desktop-visibility=\".sp-button-hv5gqi|false\" target=\"\" rel=\"noopener\" class=\"sp-button sp-css-target sp-text-center sp-inline-block sp-leading-none sp-button-hv5gqi\" style=\"font-size: 22px; width: auto; padding: 16px 20px; border-radius: 4px;\"><span><strong>Submit a Support Ticket<\/strong><\/span><\/a><\/div>\n<\/div>\n<div id=\"sp-ziicky\" data-mobile-visibility=\"#sp-ziicky|false\" data-tablet-visibility=\"#sp-ziicky|false\" data-desktop-visibility=\"#sp-ziicky|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"width: calc(50% + 0px); padding: 48px;\">\n<h2 id=\"sp-qfibcz\" data-mobile-css=\".sp-headline-block-qfibcz, #sp-qfibcz, #qfibcz|text-align:center;\" data-tablet-css=\".sp-headline-block-qfibcz, #sp-qfibcz, #qfibcz|text-align:center;\" data-mobile-visibility=\".sp-headline-block-qfibcz|false\" data-tablet-visibility=\".sp-headline-block-qfibcz|false\" data-desktop-visibility=\".sp-headline-block-qfibcz|false\" class=\"sp-css-target sp-el-block sp-headline-block-qfibcz sp-type-header\" style=\"font-size: 24px; text-align: center; margin: 0px;\">I have a basic question<\/h2>\n<div id=\"sp-kp50vc\" data-mobile-css=\".sp-text-wrapper-kp50vc, #sp-kp50vc, #kp50vc|text-align:left;\" data-tablet-css=\".sp-text-wrapper-kp50vc, #sp-kp50vc, #kp50vc|text-align:left;\" data-mobile-visibility=\".sp-text-wrapper-kp50vc|false\" data-tablet-visibility=\".sp-text-wrapper-kp50vc|false\" data-desktop-visibility=\".sp-text-wrapper-kp50vc|false\" class=\"sp-css-target sp-text-wrapper sp-el-block sp-text-block-style sp-text-wrapper-kp50vc\" style=\"font-size: 18px; margin: 0px; text-align: left;\">\n<p style=\"text-align: center;\">Have a pre-sales question or general question about how our site \/ service works?<\/p>\n<\/div>\n<div id=\"sp-button-parent-gze0o3\" data-mobile-css=\"#sp-button-parent-gze0o3|text-align:center;\" data-tablet-css=\"#sp-button-parent-gze0o3|text-align:center;\" class=\"sp-button-wrapper sp-el-block\" style=\"margin: 0px; text-align: center;\"><a href=\"\" id=\"sp-gze0o3\" data-mobile-css=\"\" data-tablet-css=\"\" data-mobile-visibility=\".sp-button-gze0o3|false\" data-tablet-visibility=\".sp-button-gze0o3|false\" data-desktop-visibility=\".sp-button-gze0o3|false\" target=\"\" rel=\"noopener\" class=\"sp-button sp-css-target sp-text-center sp-inline-block sp-leading-none sp-button-gze0o3 show-form\" style=\"font-size: 22px; background: rgb(255, 255, 255); color: rgb(55, 65, 81); width: auto; padding: 16px 20px; border-radius: 4px; border: 1px solid rgb(156, 163, 175);\"><span><strong>Complete a Form<\/strong><\/span><\/a><\/p>\n<style type=\"text\/css\">     #sp-gze0o3:hover     {background: !important}     #sp-gze0o3:hover     {background-image:false !important}   <\/style>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"sp-cb8cz9\" data-mobile-visibility=\"#sp-cb8cz9|false\" data-tablet-visibility=\"#sp-cb8cz9|false\" data-desktop-visibility=\"#sp-cb8cz9|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-section  wpcode-hidden\" style=\"width: 100%; max-width: 100%;\">\n<div id=\"sp-pfj4h8\" data-mobile-visibility=\"#sp-pfj4h8|false\" data-tablet-visibility=\"#sp-pfj4h8|false\" data-desktop-visibility=\"#sp-pfj4h8|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-row sm:sp-flex sp-w-full  sp-m-auto sp-justify-between\" style=\"border-width: 1px; border-style: solid; border-color: rgb(241, 241, 241); border-radius: 8px;\">\n<div id=\"sp-ylk7om\" data-mobile-visibility=\"#sp-ylk7om|false\" data-tablet-visibility=\"#sp-ylk7om|false\" data-desktop-visibility=\"#sp-ylk7om|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"width: calc(100% + 0px);\">\n<div id=\"sp-f755vh\" data-mobile-css=\"#sp-f755vh|margin:0px 0px 0px 0px ;\" data-tablet-css=\"#sp-f755vh|margin:0px 0px 0px 0px ;\" data-mobile-visibility=\".sp-form-block-f755vh|false\" data-tablet-visibility=\".sp-form-block-f755vh|false\" data-desktop-visibility=\".sp-form-block-f755vh|false\" class=\"sp-form-wrapper sp-el-block sp-has-form sp-form-block-f755vh\" style=\"margin: 0px 200px; text-align: left;\">\n<div>\n<div class=\"\">       <div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-2942\"><form id=\"wpforms-form-2942\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2942\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/wp-json\/wp\/v2\/pages\/318\" data-token=\"3934c8608f9990d276829baeda0b2dd5\" data-token-time=\"1776944668\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-2942-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-2942-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-2942-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-2942-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-2942-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-2942-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2942-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-2942-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_5\">How can we help? <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-2942-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Please Select...<\/option><option value=\"I&#039;m having issues with the plugin\"  class=\"choice-1 depth-1\"  >I'm having issues with the plugin<\/option><option value=\"I&#039;m having issues with my account\"  class=\"choice-2 depth-1\"  >I'm having issues with my account<\/option><option value=\"I have a pre-sale question\"  class=\"choice-7 depth-1\"  >I have a pre-sale question<\/option><option value=\"I have a feature request\"  class=\"choice-3 depth-1\"  >I have a feature request<\/option><option value=\"I would like to give feedback or testimonial\"  class=\"choice-4 depth-1\"  >I would like to give feedback or testimonial<\/option><option value=\"Other\"  class=\"choice-8 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-2942-field_20-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"20\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_20\">Which plugin are you using? <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-2942-field_20\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][20]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled >Please Select...<\/option><option value=\"WPCode\"  selected='selected' class=\"choice-1 depth-1\"  >WPCode<\/option><option value=\"Search &amp; Replace Everything\"  class=\"choice-2 depth-1\"  >Search &amp; Replace Everything<\/option><\/select><\/div><div id=\"wpforms-2942-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"6\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_6\">What issues are you having with the plugin?<\/label><select id=\"wpforms-2942-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Please Select...<\/option><option value=\"A snippet is causing an error\"  class=\"choice-1 depth-1\"  >A snippet is causing an error<\/option><option value=\"My code is not showing up\/is not detected\"  class=\"choice-4 depth-1\"  >My code is not showing up\/is not detected<\/option><option value=\"Conversion Pixels Setup Problems\"  class=\"choice-2 depth-1\"  >Conversion Pixels Setup Problems<\/option><option value=\"Difficulty with Conditional Logic or Targeting Specific Pages\"  class=\"choice-5 depth-1\"  >Difficulty with Conditional Logic or Targeting Specific Pages<\/option><option value=\"I can&#039;t update\/add snippets\"  class=\"choice-8 depth-1\"  >I can't update\/add snippets<\/option><option value=\"Other\"  class=\"choice-6 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-2942-field_16-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"16\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_16\">What issues are you having with your account?<\/label><select id=\"wpforms-2942-field_16\" class=\"wpforms-field-medium\" name=\"wpforms[fields][16]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Please Select...<\/option><option value=\"Can&#039;t login\/Reset Password\"  class=\"choice-4 depth-1\"  >Can't login\/Reset Password<\/option><option value=\"Upgrade license\"  class=\"choice-2 depth-1\"  >Upgrade license<\/option><option value=\"Need to generate an invoice\"  class=\"choice-5 depth-1\"  >Need to generate an invoice<\/option><option value=\"Other\"  class=\"choice-6 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-2942-field_8-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"8\" style=\"display:none;\"><div id=\"wpforms-2942-field_8\"><div class=\"alert alert-success\">\r\n<p><strong>A snippet is throwing an error<\/strong><\/p>\r\n<p>If one of your snippets is preventing you from accessing your website admin area you should try using the WPCode Safe Mode to access the site and overcome the error.<\/p>\r\n<p>To access the safe mode simply add the parameter <code>?wpcode-safe-mode=1<\/code> to your admin url, for example <code>https:\/\/yoursite.com\/wp-admin\/?wpcode-safe-mode=1<\/code><\/p>\r\n<p>Once you enter the safe mode you should simply deactivate the snippet from the WPCode interface. More details on how to access the safe mode can be found in <a href=\"https:\/\/wpcode.com\/docs\/php-error-handling-safe-mode\/#Safe_mode\" target=\"_blank\">this article.<\/a><\/p>\r\n<p>While we try to catch all errors and provide error reports and automatically disable snippets due to the nature of being able to add any type of code not all errors can be fully prevented<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_9-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"9\" style=\"display:none;\"><div id=\"wpforms-2942-field_9\"><div class=\"alert alert-success\">\r\n<p><strong>My code is not showing up\/is not detected<\/strong><\/p>\r\n<p>If you used WPCode to add a script or other types of code to your website and it's not being reflected in the frontend, the first thing you should check is if your website cache has been cleared.<\/p>\r\n<p>If you are not sure how to clear your website's cache please take a look at <a href=\"https:\/\/www.wpbeginner.com\/beginners-guide\/how-to-clear-your-cache-in-wordpress\/\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a>.<\/p>\r\n<p><strong>Please note<\/strong>: if you are inserting the snippet as a <code>shortcode<\/code>, the snippet still has to be activated, otherwise it will not output anything. This allows you to control a shortcode's behaviour without having to edit multiple pages.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_10-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\">What Conversion Pixels issue are you having?<\/label><ul id=\"wpforms-2942-field_10\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-2942-field_10_1\" name=\"wpforms[fields][10]\" value=\"Events are not tracked\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2942-field_10_1\">Events are not tracked<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-2942-field_10_2\" name=\"wpforms[fields][10]\" value=\"I&#039;m not sure where to place the pixel code\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2942-field_10_2\">I'm not sure where to place the pixel code<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-2942-field_10_3\" name=\"wpforms[fields][10]\" value=\"Other\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2942-field_10_3\">Other<\/label><\/li><\/ul><\/div><div id=\"wpforms-2942-field_11-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"11\" style=\"display:none;\"><div id=\"wpforms-2942-field_11\"><div class=\"alert alert-success\">\r\n<p><strong>Conversion Pixels Events are not tracked<\/strong><\/p>\r\n<p>If you are using the WPCode Conversion Pixels addon and some events do not show up in the pixel reports it may be due to our API Integration. If you also configured the API Token integration for any of the pixels that support it, those events will be sent server-side and some platforms display those events as server events.<\/p>\r\n<p>Please note: API (server-side) events are only tracked for eCommerce events specific to one of the integrations we currently have: WooCommerce, Easy Digital Downloads or MemberPress.<\/p>\r\n<p>Depending on the platform and your particular setup, not all the events will be tracked, the settings page of each pixel will display which events are available for tracking depending on your platform.<\/p>\r\n<p>If you are having issues with the frontend <strong>pixel tracking<\/strong> please check that you are not using multiple pixels for the same integration.<\/p>\r\n<p>Please fill in the details of the issue below if none of the above help.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_12-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"12\" style=\"display:none;\"><div id=\"wpforms-2942-field_12\"><div class=\"alert alert-success\">\r\n<p><strong>I'm not sure where to place the pixel code<\/strong><\/p>\r\n<p>If you are using the WPCode Conversion Pixels addon you do not need to add any code manually as the addon will automatically add relevant code for your platform on your website.<\/p>\r\n<p>If you are looking to manually place your pixel code on your site using WPCode, we recommend using the global Header & Footer area for the main pixel code.<\/p>\r\n<p>If you need more advanced tracking with events, we recommend using the WPCode Conversion Pixels addon or for more specific instructions for your setup please fill in the details of your desired setup below.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_13-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"13\" style=\"display:none;\"><div id=\"wpforms-2942-field_13\"><div class=\"alert alert-success\">\r\n<p><strong>Difficulty with Conditional Logic or Targeting Specific Pages<\/strong><\/p>\r\n<p>If you are having issues with creating Conditional Logic rules please take a look at <a href=\"https:\/\/wpcode.com\/docs\/how-to-use-snippets-smart-conditional-logic\/\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a>.<\/p>\r\n<p>If you are using multiple rules and they are not working as expected please consider if they should be separated to multiple groups using the \"Add new group\" button. Rules in the same group (using the \"AND\" button) have to all be true at the same time in order to take effect.<\/p>\r\n<p>If you are having trouble targeting a specific page using the \"Page URL\" condition please consider using the \"contains\" operator and using the page\/post slug for the value for better matching.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_14-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"14\" style=\"display:none;\"><div id=\"wpforms-2942-field_14\"><div class=\"alert alert-success\">\r\n<p><strong>I can't update\/add snippets<\/strong><\/p>\r\n<p>If you are seeing a 403 error or another type of \"forbidden\" message when attempting to update a snippet you are likely running into a security rule from your firewall\/security plugin.<\/p>\r\n<p>When managing code through WPCode you are making requests that include code in order to save that code so, in some cases, you may run into a permissions error from your firewall, and this is expected as the firewall has no way to know if your request is legitimate.<\/p>\r\n<p>The way to move forward here is to ask your hosting provider\/system administrator to whitelist the WPCode snippet editor URLs to allow you to process code. This is safe, as WPCode has proper checks in place to make sure only authorised users can make changes to the code through those pages.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_17-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"17\" style=\"display:none;\"><div id=\"wpforms-2942-field_17\"><div class=\"alert alert-success\">\r\n<p><strong>Can't login\/Reset Password<\/strong><\/p>\r\n<p>Please see our guide on this matter:<\/p>\r\n<p><a href=\"https:\/\/wpcode.com\/docs\/how-to-log-in-if-youve-lost-your-username-or-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to log in if you lost your username or password<\/a><\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_18-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"18\" style=\"display:none;\"><div id=\"wpforms-2942-field_18\"><div class=\"alert alert-success\">\r\n<p><strong>Upgrade license<\/strong><\/p>\r\n<p>Please see our guide on this matter:<\/p>\r\n<p><a href=\"https:\/\/wpcode.com\/docs\/how-to-upgrade-your-wpcode-license\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Upgrade your WPCode account<\/a>.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_19-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"19\" style=\"display:none;\"><div id=\"wpforms-2942-field_19\"><div class=\"alert alert-success\">\r\n<p><strong>Need to generate an invoice<\/strong><\/p>\r\n<p>Please see our guide on this matter:<\/p>\r\n<p><a href=\"https:\/\/wpcode.com\/docs\/how-to-generate-an-invoice\/\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Generate an Invoice For Your WPCode Purchase<\/a>.<\/p>\r\n<\/div><\/div><\/div><div id=\"wpforms-2942-field_3-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"3\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_3\">WPCode Version<\/label><input type=\"text\" id=\"wpforms-2942-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" ><\/div><div id=\"wpforms-2942-field_21-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"21\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_21\">Search &amp; Replace Everything Plugin Version<\/label><input type=\"text\" id=\"wpforms-2942-field_21\" class=\"wpforms-field-medium\" name=\"wpforms[fields][21]\" ><\/div><div id=\"wpforms-2942-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"4\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_4\">WordPress Version<\/label><input type=\"text\" id=\"wpforms-2942-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" ><div class=\"wpforms-field-description\"><a href=\"https:\/\/www.wpbeginner.com\/beginners-guide\/how-to-easily-check-which-wordpress-version-you-are-using\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read here<\/a> on how to find your WordPress version\r\n<\/div><\/div><div id=\"wpforms-2942-field_15-container\" class=\"wpforms-field wpforms-field-url wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"15\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_15\">Website Address \/ URL<\/label><input type=\"url\" id=\"wpforms-2942-field_15\" class=\"wpforms-field-medium\" name=\"wpforms[fields][15]\" ><\/div><div id=\"wpforms-2942-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-2942-field_2\">Please provide any extra details that may help. <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-2942-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-turnstile\" ><div class=\"wpforms-turnstile\" data-sitekey=\"0x4AAAAAAAJF1cadgwORXCy8\" data-action=\"FormID-2942\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-turnstile=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2942\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/wpcode.com\/wp-json\/wp\/v2\/pages\/318\"><input type=\"hidden\" name=\"url_referer\" value=\"https:\/\/www.google.com\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2942\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wpcode.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->     <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"sp-f4cidohgngsr\" data-mobile-visibility=\"#sp-f4cidohgngsr|false\" data-tablet-visibility=\"#sp-f4cidohgngsr|false\" data-desktop-visibility=\"#sp-f4cidohgngsr|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-section  spBgcustom\" style=\"background-image: linear-gradient(0deg, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0)), url('https:\/\/wpcode.com\/wp-content\/uploads\/2022\/11\/theme-builder-CbpYS1ERt7OgwMDh.jpg'); border-top: 1px solid rgb(229, 231, 235); width: 100%; max-width: 100%; padding: 40px 0px; margin-top: 80px; background-position: 50% 0%; background-repeat: no-repeat; background-size: 1440px;\">\n<div id=\"sp-s5rpzxyryuin\" data-mobile-visibility=\"#sp-s5rpzxyryuin|false\" data-tablet-visibility=\"#sp-s5rpzxyryuin|false\" data-desktop-visibility=\"#sp-s5rpzxyryuin|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-row sm:sp-flex sp-w-full  sp-m-auto sp-justify-between\">\n<div id=\"sp-b99wrk9pt1jp\" data-mobile-visibility=\"#sp-b99wrk9pt1jp|false\" data-tablet-visibility=\"#sp-b99wrk9pt1jp|false\" data-desktop-visibility=\"#sp-b99wrk9pt1jp|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"width: calc(45% + 0px);\">\n<h3 id=\"sp-azn5t6edo49p\" data-mobile-css=\".sp-headline-block-azn5t6edo49p, #sp-azn5t6edo49p, #azn5t6edo49p|text-align:center;\" data-tablet-css=\".sp-headline-block-azn5t6edo49p, #sp-azn5t6edo49p, #azn5t6edo49p|text-align:center;\" data-mobile-visibility=\".sp-headline-block-azn5t6edo49p|false\" data-tablet-visibility=\".sp-headline-block-azn5t6edo49p|false\" data-desktop-visibility=\".sp-headline-block-azn5t6edo49p|false\" class=\"sp-css-target sp-el-block sp-headline-block-azn5t6edo49p sp-type-header\" style=\"font-size: 32px; line-height: 1.2; color: rgb(31, 41, 55); text-align: left; margin: 0px;\">Get Started Today &amp; <span style=\"color: #2563eb;\">Add Your Own Snippets<\/span><\/h3>\n<div id=\"sp-ramx3qy8lwwm\" data-mobile-css=\".sp-text-wrapper-ramx3qy8lwwm, #sp-ramx3qy8lwwm, #ramx3qy8lwwm|text-align:left;\" data-tablet-css=\".sp-text-wrapper-ramx3qy8lwwm, #sp-ramx3qy8lwwm, #ramx3qy8lwwm|text-align:left;\" data-mobile-visibility=\".sp-text-wrapper-ramx3qy8lwwm|false\" data-tablet-visibility=\".sp-text-wrapper-ramx3qy8lwwm|false\" data-desktop-visibility=\".sp-text-wrapper-ramx3qy8lwwm|false\" class=\"sp-css-target sp-text-wrapper sp-el-block sp-text-block-style sp-text-wrapper-ramx3qy8lwwm\" style=\"margin: 0px; text-align: left;\">\n<p>Future-proof your website with WPCode Snippets and improve the way you manage code across all your websites.<\/p>\n<\/div>\n<div id=\"sp-button-parent-iz07i28fy2wj\" data-mobile-css=\"#sp-button-parent-iz07i28fy2wj|text-align:center;\" data-tablet-css=\"#sp-button-parent-iz07i28fy2wj|text-align:center;\" class=\"sp-button-wrapper sp-el-block\" style=\"margin: 0px; text-align: left;\"><a href=\"\/pricing\" id=\"sp-iz07i28fy2wj\" data-mobile-css=\"\" data-tablet-css=\"\" data-mobile-visibility=\".sp-button-iz07i28fy2wj|false\" data-tablet-visibility=\".sp-button-iz07i28fy2wj|false\" data-desktop-visibility=\".sp-button-iz07i28fy2wj|false\" target=\"\" rel=\"noopener\" class=\"sp-button sp-css-target sp-text-center sp-inline-block sp-leading-none sp-button-iz07i28fy2wj\" style=\"font-size: 18px; width: auto; padding: 12px 16px; border-radius: 4px;\"><span>Get WPCode Now<\/span><i class=\"sp-ml-2 fas fa-arrow-right\"><\/i><\/a><\/div>\n<\/div>\n<div id=\"sp-yz277l2n83do\" data-mobile-visibility=\"#sp-yz277l2n83do|false\" data-tablet-visibility=\"#sp-yz277l2n83do|false\" data-desktop-visibility=\"#sp-yz277l2n83do|false\" data-mobile-css=\"\" data-tablet-css=\"\" class=\"sp-el-col  sp-w-full\" style=\"width: calc(55% + 0px);\">\n<div id=\"sp-mqzlj3a8bcvs\" data-mobile-css=\"#sp-mqzlj3a8bcvs|height:60px;\" data-tablet-css=\"#sp-mqzlj3a8bcvs|height:10px;\" class=\"sp-spacer\" style=\"height: 60px;\"><\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Questions, comments, or concerns? We&#8217;re here to help! I have a technical question If you&#8217;re already a customer, the fastest way to get help is through our support ticketing system. Submit a Support Ticket I have a basic question Have a pre-sales question or general question about how our site \/ service works? [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-318","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/pages\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":6,"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/pages\/318\/revisions"}],"predecessor-version":[{"id":3037,"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/pages\/318\/revisions\/3037"}],"wp:attachment":[{"href":"https:\/\/wpcode.com\/wp-json\/wp\/v2\/media?parent=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}