Custom mugs

One custom printed mug ordered from us costs $17.50 (US). There’s no minimum order required, so you can buy only one mug if you prefer, or buy in bulk per order.

They sure are! All our 11 oz. (325 ml) custom coffee mugs are microwave- and dishwasher-safe. However, we recommend hand washing them to keep colors and images brighter for longer.

Our custom printed mugs are made of bright white ceramic clay. We use FDA-certified inks for printing and high-quality coating for bright colors and durability.

Glad you asked! Yes, you can create a design for the front of the personalized mug and a different design for the back. Two-sided printing lets you design two separate images, text, or both.

You can definitely use your own photos, logos, and other vectors on your personalized coffee mug design. Simply upload as a JPEG, PNG, or SVG file. Take note that for print products, you should ensure that your photos are at least 300 dpi for the best-looking, high-resolution prints.

Our Content License Agreement does not allow the re-sale or redistribution of content. So if you are using elements from our library to create your personalized mug, you can’t sell them. You can read more about our Content License Agreement⁠(opens in a new tab or window) here.

Note: If you are uploading your own content to create your personalized coffee mug (e.g. illustrations you have designed yourself or photos you have taken), you are free to use these however you like.

To check if custom-printed custom coffee mugs are available to you, visit What We Print.

We aim to partner with professional printers located as close to you as possible. For this reason, our print product catalog may vary from country to country.

Shipping times vary between regions, and delivery to more rural areas may be slightly longer compared to metro areas.

• Economy delivery: Up to 14 business days
• Standard delivery: Up to 8 business days
• Express delivery: Up to 3 business days

All delivery times include a production time of 1-2 business days. Note that these don’t include weekends and public holidays.

A free shipping option is always available. If you’re looking to receive your order sooner, we offer faster shipping for an additional fee.

Personalized mugs printed and delivered through Canva are covered by our Happiness Guarantee. To see what’s covered by the guarantee, visit Canva Print order issues⁠(opens in a new tab or window).

If you have issues with a recently-delivered print order, get in touch within 30 days of receiving it. Contact support about a print delivery issue⁠(opens in a new tab or window).

You can also get in touch with a print order you haven’t received yet. Contact support about an undelivered print order⁠(opens in a new tab or window).

Currently, we do not offer samples of our products.

If you’re looking to make a large order, we suggest ordering a lower quantity first to confirm you’re happy with the results.

The One Print, One Tree initiative is just one of the ways we are making our printing solutions more sustainable, as part of doing the most good that we can through our Two-Step Plan⁠(opens in a new tab or window). So, how does it work? Simple: for every print order you make with us, we will plant one tree. For more information visit here⁠(opens in a new tab or window).