Coupa Value Services

Admin Value Realization Service

The Administration Value Realization Service offers ongoing expert-level admin support to manage your Coupa environment with precision and consistency. Whether you’re facing resource constraints, scaling rapidly, or need help managing platform hygiene, this service ensures your system stays efficient, compliant, and aligned to business needs.

Advantages:

• Reduce internal burden and increase platform effectiveness.
• A team of certified Coupa administrators handling configurations, organizations benefit from improved platform governance, cleaner data, and reduced risk of errors or compliance gaps.
• Continuity during resource transitions, maintaining momentum even when internal roles change.
• The model flexibly scales to meet the unique needs of each customer.

The Administration Value Realization Service empowers organizations to stay agile and efficient without sacrificing control or oversight.

Streamline your catalogs. Ensure clean data. Drive buying efficiency.

With Coupa’s own team of subject matter experts, you get more than just catalog maintenance — you get confidence. We handle catalog management on your behalf, so your team can focus on driving value instead of maintaining data. Our specialists onboard suppliers, validate supplier content, enforce structure, and work with your suppliers to get catalogs configured the right way from the start.

Custom supplier strategy, enablement, and adoption

Use multilingual resources to drive greater supplier adoption:

• Strategy & Planning helps you create a customized supplier enablement strategy focused on the right channel to enable your suppliers in order to reach your adoption goals.
• Execution & Management taps into proven processes, tools, and templates to enable suppliers across all of Coupa’s invoicing options.
• Reporting & Optimization includes tracking of your supplier enablement activities and your supplier’s adoption to their electronic invoicing method.

Achieve third-party risk management (TPRM) excellence with Risk Assess

Partner with our dedicated Risk Assess experts for ongoing, strategic, and tactical collaboration that is focused on accelerating your TPRM program maturity, efficiency, and risk mitigation.

• TPRM Best Practice Assessment: Gain a comprehensive review of current state and goals to provide an actionable roadmap for improvement.
• Detailed Enablement & Coaching: Augment your risk and compliance teams with collaboration, coaching and knowledge transfer to drive self-sufficiency and operational excellence.
• Suite Synergy Optimization: Improve process integration between Risk Assess and other Coupa solutions such as P2P, Contracts, and Sourcing.
• Operational Support & Staff Augmentation: Receive assistance with routine administrative tasks (e.g., user management, platform maintenance).

Supercharge your Supplier Diversity program

With Coupa handling the tactical initiatives of your Supplier Diversity program, you can focus on elevating your business.

• Supplier Diversity Enrichment (Scrub): Utilize reliable enriched data that enables you to quickly identify Diverse suppliers and uncover opportunities to make real progress on realizing your Supplier Diversity commitments.
• Tier 1 Supplier Diversity Outreach: Our team of experts will reach out to your Diverse suppliers to ensure current, active certificates are loaded into Coupa.
• Tier 2 Supplier Diversity Outreach: Coupa will engage with your Prime suppliers to support the reporting of their diverse spend impact to your supply chain.

Analytics Value Realization Service

The Analytics Value Realization Service gives you expert support to design, build, and maintain dashboards that fit your unique reporting needs. We handle the technical complexity, so your team can focus on making data-driven decisions that move the business forward.

Advantages:

• Helps customers unlock the full value of their Coupa data by taking the complexity out of dashboard design and maintenance.
• Coupa's expert support eliminates reliance on limited internal analytics resources and lengthy backlog requests. This service guarantees accurate dashboard creation time, and ensures dashboards are aligned to business goals and regularly maintained to reflect changing priorities.
• Consistent and reliable reporting is crucial for quick, meaningful insights. Organizations can focus on strategic data leverage, enabling confident, agile decision-making based on clean, accurate, and aligned analytical outputs.