Commure

Louisville delivered. Lexi Hull and Bridget Yeager PT, DPT, Cert. DN hit AAOE together this week, spending two days with practice administrators and musculoskeletal executives to discuss how AI is transforming the revenue cycle in orthopedic care. Small team, full coverage. Worth every conversation.

Florida health systems are under pressure to scale AI across departments, and most are doing it without the shared data infrastructure to make it stick. Marietta Zissimatos, PT, MSc will be joining Dr. Gilmer Valdes, Brittney Roth Manning, Dr. Shravan R Animilli PhD, and Thomas Larkin, MHA on the panel "From Data to Scale: Building AI-Enabled, Collaborative, and Equitable Health Systems" at the Florida Healthcare Innovation Summit on April 30. She’ll share how Commure brings AI agents to life inside health systems and what it actually takes to get from deployment to adoption. Find us if you’re attending: https://lnkd.in/gr9n2ZQv

Coding was never part of medical training. But a missed code still means a missed payment. Autonomous Coding has finally changed the equation. Dr. Aabha Morey, Commure's Clinical Strategy Lead and practicing physician, breaks down the technology shift, the revenue impact, and how to evaluate vendors for your specific needs. Read the full interview here: https://lnkd.in/gfyg7K8U

60% of patients hang up after more than one minute on hold. With call center turnover at 35% annually, that gap isn't closing on its own. Gary Avery from Optimus Health Care joined Marietta Zissimatos, PT, MSc to discuss why organizations are turning to AI agents to expand call center capacity and patient access. Across Commure deployments, agents are handling 30 to 80% of inbound calls without staff intervention, freeing teams to focus on what requires human judgment. Read the full blog: https://lnkd.in/gcii-QSe

Health system finance leaders are navigating one of the most complex revenue cycles in recent memory, and most are still doing it with manual workflows that were never built to scale. That's the conversation happening at HFMA Leadership Summit in Austin, April 26–28. Lexi Hull will be onsite to talk through how health systems are turning those workflows into automated cloud infrastructure across the full revenue cycle. If you're attending, find Lexi: https://lnkd.in/gfeS9SDU

More than 90% of WellNow Urgent Care's notes are completed using Commure Ambient AI, across 650+ providers, all onboarded in less than a year. Dr. Robert Biernbaum, WellNow's Chief Clinical Innovation Officer, joined Prescribing the Future Podcast to talk about what helped drive such high adoption:  - Piloting with AI skeptics - Aligning with clinical leaders early - Committing fully instead of running parallel workflows The impact on clinician happiness and efficiency has been so tangible, many medical staff at WellNow see it as a must-have retention lever. Listen to the whole discussion: https://lnkd.in/gQngAu_e

Gautam Pradeep, Sabina Aliev, and Luke Pattan joined us from Stanford University and have been building since day one. From shipping a multi-provider workflow feature for Scribe, doing onsite discovery work that shaped product features like CareCues and macros, to standing up GTM Ops, RevOps, and Marketing from the ground up. In our latest Campus to Commure spotlight, they share what brought them here and what they've built since: https://lnkd.in/gsc_ukWc Stanford students and recent grads, what are you looking for in a first role in health tech?

In a review of 2.6 million encounters, sites with denial rates most would consider good (5-7%) were still losing 3.1-4.4% of revenue to undercoding. Commure Autonomous coding was built to fix this problem, generating CPT and ICD-10 codes from clinical documentation, so providers get paid for the care they deliver. In validation testing, auditors found the AI selected more appropriate codes than human coders had originally assigned. Read how it works: https://lnkd.in/g-MUKB_6

Orthopedic practices are managing some of the most complex revenue cycles in ambulatory care, and most are still doing it with disconnected point solutions. Lexi Hull will be at AAOE in Louisville April 20–22, joining practice administrators and musculoskeletal executives for conversations on how Commure connects documentation, coding, and the full revenue cycle into one data model instead of managing each piece separately. If you'll be there, connect with her: https://lnkd.in/gFzv2Waf

Across all practice sizes and specialties, 23% of calls to medical practices go unanswered. Commure Call Center Agents are expanding call center capacity patient access, with: - Automated appointment scheduling, confirmation, and rescheduling - Intelligent call routing and department triage - After-hours and peak coverage - Voice-based patient information capture - Automated SMS follow-ups with instructions and reminders Discover more: https://lnkd.in/g5XhbYsP