Courier’s cover photo
Courier

Courier

Technology, Information and Internet

San Francisco, California 5,045 followers

The customer messaging platform for humans & agents. Turn product signals into meaningful customer engagement.

About us

Courier is the customer messaging and notifications platform where your team and AI agents collaborate. Orchestrate notifications, power lifecycle journeys, personalize with AI intelligence, and deliver across email, SMS, push, chat, in-app, Slack, and Microsoft Teams.

Website
https://courier.com/
Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2019
Specialties
Communications, Notifications, Customer Engagement, Communication Preferences, Transactional Email, User Engagement, and Product Led Growth

Locations

Employees at Courier

Updates

  • Most AI agents can create a single notification for your product--no problem. But once you start adding channels, provider swaps, sequence logic, and template management, it becomes an entirely new project to maintain. 😬 Courier gives your agent one access point for product, transactional, and marketing messages across every channel. We just launched an MCP server, a new terminal CLI, and Courier skills to make it super easy to build, test (riff-on), and ship product messages. 🏄♂️ https://lnkd.in/gYqg29BA

  • There's a new generation of product tools making it really easy to deliver messages to your users. They're all very different, but the one thing they all share is a rejection of the clunky tools of the past — tools that were both difficult to use and sub-par for users. The solutions on this list are all built by people who clearly care about the experience on both sides of the send. Resend Customer.io Supabase Novu https://lnkd.in/gibZmXm5

  • We've made it incredibly easy to create customer journeys for transactional notifications, product messages, and lifecycle campaigns. The trick? Journey logic with product events baked in to every step and easy access to all your channels. Here's a short primer to get you started: https://lnkd.in/gFsJAUX7 As always, 10,000 free messages a month—especially useful for startups and kicking the tires.

  • View organization page for Courier

    5,045 followers

    The product manager role has changed more in the last year than in the previous five. PMs are prototyping their own ideas and owning more of the product experience. But most of the tools used to communicate with users are still stuck in the old model. It's either an expensive marketing solution or custom logic built into the application code. If PMs are expected to own taste, prototyping, and user experience end to end, they need a real stake in the messaging layer too. That's why we built Journeys. 📌 Advanced journey logic based on product events, not marketing data. 📌 Multistep flows that send across email, push, in-app, SMS, and chat. 📌 AI agent for branching logic, profile enrichment, and content generation See what we mean... https://lnkd.in/gFsJAUX7

  • View organization page for Courier

    5,045 followers

    Big week for Courier. We shipped five things that give developers more speed and flexibility, and give product/marketing teams the tools to create any message, on any channel, from one place. What's new: 🔥 Design Studio for omnichannel message creation 🔥 Journeys with product data in every branch and node 🔥 AI node in Journeys to write, enrich, and decide directly in the workflow 🔥 CLI built for terminal-first and AI agent workflows 🔥 MCP server so AI coding tools can build and test notification infrastructure Check out our write-ups for each here: https://lnkd.in/gMXUA-qJ

  • We shipped a new Courier MCP server. Your agent now handles customer messaging end to end: sending notifications, debugging delivery, managing users and preferences, triggering automations. All from the tools you already work in. → "Why didn't this user get their notification?" Your agent traces the message, checks the profile, tells you the root cause. → "Send a test of this template to my email." No throwaway scripts. It sends and shows you the rendered output. → "Set up a new tenant for Acme Corp with its users." No dashboard, no throwaway scripts. Done in seconds. → "Wire up onboarding notifications for this new feature." Your agent configures the audiences, builds the template, and sends you a test. Works with Cursor, Claude Code, ChatGPT, VS Code, and more. If you can do it in Courier, your agent can too. 👉 Read more about the launch: https://lnkd.in/eAqFtPEc

  • We just launched Journeys, a visual workflow builder for multi-step customer messaging with built-in AI. Design messaging flows visually, and Courier handles execution, timing, and state across hours, days, or weeks. What you can now do with Courier: 🧩 Multi-step flows on a visual canvas. Branching, delays, throttles, data fetches, cross-channel sends. 🗂️ Powered by your product data. Trigger from an API call or Twilio Segment, branch on user attributes, personalize every message. 🤖 AI built into the workflow. Run frontier models (Claude, ChatGPT, etc) as a step in any journey to classify users, generate content, and enrich profiles. Customer messaging should be a competitive differentiator, not a pile of custom engineering. Journeys makes that possible. Read about the launch: https://lnkd.in/eB3Su_Tz

  • Courier reposted this

    Agent ecosystem quote of the week: "An agent with shell access but no way to talk to your infrastructure is just a fancy autocomplete." Checkout our friends Courier who just launched a slick new CLI for omnichannel customer messaging / engagement. npm install -g @trycourier/cli

    View organization page for Courier

    5,045 followers

    The best way to think about AI agents right now: they're only as useful as the tools they can reach. An agent with shell access but no way to talk to your infrastructure is just a fancy autocomplete. We just shipped a rebuilt Courier CLI that gives developers and AI agents full access to Courier from the terminal. Send messages across any channel, manage users and routing, check delivery status, the entire API. Whether you're adding notifications to a new app or managing an existing integration, everything is faster now. Your agent can handle Courier the same way it runs any other terminal command. Works with Cursor, Claude Code, or anywhere you have a shell. npm install -g @trycourier/cli, set your API key, go. Big shoutout to the folks at Stainless for making the launch of this new and improved CLI a piece of cake. Full walkthrough on the blog: https://lnkd.in/ejKne8fA

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Funding

Courier 5 total rounds

Last Round

Series B

US$ 35.0M

See more info on crunchbase