Meet Our Leadership Team

The Quantrics leadership team is made of professionals from diverse backgrounds in customer experience, tech, human resources, and marketing, combining decades of experience in the BPO, retail, and engineering industries. This dedicated group works collaboratively to drive innovation and deliver world-class customer service and digital solutions to clients in Canada and worldwide.

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Guy Neveu

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Country Leader

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Jun Abo

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Global Vice President, Human Resources

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Geoffrey Guin

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Vice President, Operations

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Laina Aldave

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Vice President, Finance

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Josefina Cruz

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Vice President, Human Resources

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Matthew Conway

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Vice President, Technical Services & Global Workforce Management

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Karen Llana

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Vice President, Communications & Marketing