WordPress database error Commands out of sync; you can’t run this command now

  • Resolved Imageivanbis

    (@ivanbis)


    1 month, 2 weeks ago

    Hi Support Team,

    I am having these errors shown on my site:

    [25-Oct-2025 02:32:10 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_name, option_value FROM wpi4_options WHERE option_name IN (‘_transient_timeout_jetpack_autoloader_plugin_paths’) made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Shutdown_Handler->__invoke, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Plugins_Handler->cache_plugins, set_transient, wp_prime_option_caches

    [25-Oct-2025 02:32:10 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT autoload FROM wpi4_options WHERE option_name = ‘_transient_jetpack_autoloader_plugin_paths’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Shutdown_Handler->__invoke, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Plugins_Handler->cache_plugins, set_transient, update_option

    [25-Oct-2025 02:32:10 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wpi4_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Shutdown_Handler->__invoke, Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ15_1_1\al5_0_11\Plugins_Handler->cache_plugins, set_transient, update_option

    The site is rendering 503 Service Unavailable.

    Things I tried:

    1. Repair and Optimize database via ‘WP_ALLOW_REPAIR’.
    2. Clear Transients using WP Sweep plugin.
    3. Added this code snippet ‘shutdown’ hook based from this similar issue.
    4. Disable WP Cron

    NOTE: The issue only happens when I update the PHP version to 8.3. On PHP version 8.0 its okay.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ImageChatoxz (a11n)

    (@chatoxz)

    1 month, 1 week ago

    Hello there, Sebastian from Jetpack here. I hope you are doing well.

    It seems like the issue is related to the PHP version update. Since the problem occurs with PHP 8.3 but not with 8.0, it might be due to compatibility issues with the newer PHP version. Here are a few steps you can take:

    1. Check Plugin Compatibility: Ensure all your plugins, including Jetpack, are compatible with PHP 8.3. You may need to update them to the latest versions.
    2. Theme Compatibility: Verify that your theme is compatible with PHP 8.3. Consider updating or switching to a default theme to test.
    3. Error Logs: Review your PHP error logs for any specific errors that might indicate the source of the problem.
    4. Contact Hosting Provider: Since the site is rendering a 503 error, your hosting provider might have additional insights or server-level logs that can help diagnose the issue.

    If you want to keep the conversation private, you can reach out to us from this form https://jetpack.com/contact-support/?hpi=1

    Cheers,

    Plugin Support ImageTamirat B. (a11n)

    (@tamirat22)

    1 month ago

    Hello @ivanbis,

    Do you have updates about the above? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter Imageivanbis

    (@ivanbis)

    1 month ago

    Hi Sebastian!

    Thank you for the response. I tried the steps you mentioned above and the issue still persists. Even with the site being under default theme, and all plugins disabled, the error still shows.

    Best,

    Plugin Support Imagelastsplash (a11n)

    (@lastsplash)

    4 weeks, 1 day ago

    Hi @ivanbis –

    Thanks for confirming what you have tried so far.

    While I am not certain it will fix the issue, can you try with the latest version of Jetpack (v15.2)? Again, please try with a default theme and only Jetpack enabled.

    If you still get the error, please again try adding the snippet:

    https://wordpress.org/support/topic/persistent-commands-out-of-sync-db-error/#post-18600682

    Let us know how it goes. We can continue troubleshooting if the issue remains.

    Plugin Support ImageTamirat B. (a11n)

    (@tamirat22)

    3 weeks ago

    Hello @ivanbis,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

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