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Rick WuNew Participant

Box MCP Write Tools Appear in Schema but Return “Tool Not Found” at Runtime

Hi everyone,I’m testing the Box MCP Server with ChatGPT and have run into an issue specifically with write/update operations.Read operations work normally. I can search folders, list folder contents, read file metadata, and retrieve file contents wit

732

marksmythParticipating Frequently

File Explorer on Box Web availability

I noticed this morning an announcement around a new feature, “Browse your folders beside your files — and drag items where they belong”, whats not clear from the announcement is when this will be available, normally there is a ‘coming soon’ or ‘launc

60

Ashish SinghNew Participant

Account verification error when processing request

Hi Box Support Team,I have been continuously following up with the Box team for the past 6 days regarding an issue with upgrading my Box account. However, I have not received proper support or a resolution so far.Ticket ID: #3641143I am facing the sa

130

bhlimNew Participant

data retention after subscription use

We would like to inquire about data retention after subscription use. If we use the Enterprise plan for one month and then decide not to continue, will the folders and data stored/used during that month be retained for a certain period of time, or wi

50

Erika.NNew Participant

領収書のダウンロード方法

領収書のダウンロード方法が分かりません。教えてください。管理者画面のアカウントと請求を見ても何も出てきません。

211

HummingNew Participant

GoogleChromeからBoxへログインできません

Google Chromeからログインできません　ログイン画面から正しいユーザ名、パスワードを入力しても全く次の画面へ遷移しません。Microsoft Edgeは問題なくログインできます。解決法をご存じの方、ご教授くださればありがたいです。

261

MWMWMWMWMWMWMWNew Participant

Comments and Annotations - make private or turn off

Hi all,I am trying to share folders with various outside groups as part of a review process. I don’t want them to know who each other are. I have set up the folders and files such that the previewer can only see me (the admin) and themselves as havin

533

OlaffNew Participant

Ive tried deleting files to reduce my storage space but despite doing this my storage space doesn’t change.

60

Jey Bueno BoxCommunity Manager

Box Growth Summit is almost here! 🚀

Box Growth Summit is almost here! 🚀

We’re just over a week away from the Box Growth Summit on September 23, and we have some exciting news: OpenAI is partnering with us for the event.If you’re part of a growing business thinking about how to put AI to work in practical ways, we’d love

461

mike333New Participant

How do I submit a support ticket?

I want to submit a support ticket, but the only option I’m given to post on this forum? I’m on the enterprise plan with the shield add on but the Classification section does not appear in the Admin Console. Looking to confirm if Box Shield/Classifica

130

Rick WuNew Participant

Box MCP Write Tools Appear in Schema but Return “Tool Not Found” at Runtime

Hi everyone,I’m testing the Box MCP Server with ChatGPT and have run into an issue specifically with write/update operations.Read operations work normally. I can search folders, list folder contents, read file metadata, and retrieve file contents wit

732

marksmythParticipating Frequently

File Explorer on Box Web availability

I noticed this morning an announcement around a new feature, “Browse your folders beside your files — and drag items where they belong”, whats not clear from the announcement is when this will be available, normally there is a ‘coming soon’ or ‘launc

60

Ashish SinghNew Participant

Account verification error when processing request

Hi Box Support Team,I have been continuously following up with the Box team for the past 6 days regarding an issue with upgrading my Box account. However, I have not received proper support or a resolution so far.Ticket ID: #3641143I am facing the sa

130

bhlimNew Participant

data retention after subscription use

We would like to inquire about data retention after subscription use. If we use the Enterprise plan for one month and then decide not to continue, will the folders and data stored/used during that month be retained for a certain period of time, or wi

50

Erika.NNew Participant

領収書のダウンロード方法

領収書のダウンロード方法が分かりません。教えてください。管理者画面のアカウントと請求を見ても何も出てきません。

211

HummingNew Participant

GoogleChromeからBoxへログインできません

Google Chromeからログインできません　ログイン画面から正しいユーザ名、パスワードを入力しても全く次の画面へ遷移しません。Microsoft Edgeは問題なくログインできます。解決法をご存じの方、ご教授くださればありがたいです。

261

MWMWMWMWMWMWMWNew Participant

Comments and Annotations - make private or turn off

Hi all,I am trying to share folders with various outside groups as part of a review process. I don’t want them to know who each other are. I have set up the folders and files such that the previewer can only see me (the admin) and themselves as havin

533

OlaffNew Participant

Ive tried deleting files to reduce my storage space but despite doing this my storage space doesn’t change.

60

mike333New Participant

How do I submit a support ticket?

I want to submit a support ticket, but the only option I’m given to post on this forum? I’m on the enterprise plan with the shield add on but the Classification section does not appear in the Admin Console. Looking to confirm if Box Shield/Classifica

130

TomsLawOfficeNew Participant

Upload Error message

Upload Error message will not go away and blocks access to the lower right of my screen. How can I get this maddening message to go away?? Previous responses have not been helpful. What are the geniuses at BOX doing about this?

3139

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