Frequently asked questions

Absolutely! Fourthwall is designed to be easy for creators. Our specialized onboarding experience is a huge part of that, and we have dedicated support teams that can help you migrate your site from another platform with ease.

Fourthwall is one platform for custom products, branded shops, and memberships — here's a two-minute overview:

Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.

Get inspired and browse all examples sites.

Nope. You're free to use Fourthwall or leave at any time. You can learn more about our policies in our Terms of Service and Acceptable Use Policy.

There are no requirements to join Fourthwall! Sign up now.

There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:

• Products from our product catalog. All products in our product catalog have a publicly listed flat fee, which gets deducted from the selling price you set. There are no extra percentages/margins. You keep 100% of profits.
• Products you self-source. No fee (0% fee)
• Digital products. 5% flat fee
• Memberships. 5% flat fee

Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.

Yes! Fourthwall operates as the "Merchant of Record" and automatically supports the following payment methods on checkout:

• All major credit cards
• PayPal
• Apple Pay & Google Pay
• Amazon Pay
• And many local payment methods. Click here to see the full list

Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.

That way you can focus on designing products and promoting your shop, not taxes.

Product costs are listed directly in our product catalog.

If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.

For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.

Yes! Fourthwall is designed for people that want premium-quality product lines. Whether that is retail-quality merch, bespoke goods, or something else, you should be proud of what you're selling to your community.

That's why we make it easy to order samples (or place bulk orders) directly within the product experience, so you can be 100% confident that the quality is great.

If you need help finding an artist or designer, check out our design community.

This is a vetted network of exceptional designers that can help you make great quality designs for your audience.

Yes! Fourthwall allows creators to upload and sell digital products like MP3s, PDFs, ZIP files, and more. However you think about making money as a creator, Fourthwall is here to support you.

Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, and AUS. Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 7-10 days.

Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.

For any product from our product catalog, quality is guaranteed. If there is a print error or visible quality issue with the order your supporter received, we’ll replace or refund it! However, because products are made to order, we do not accept general or sizing-related returns.

No. You can create products that are either printed-on-demand or as part of a pre-order campaign (i.e. drop), so there's no inventory risk. We also allow you to pre-purchase and manage inventory, but we generally encourage creators to use one of these no-risk models until they've established a clear sales history.

Yes. For any product from our product catalog, we'll handle all customer support for you.

From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.

For any items that you source on your own and ship from home, however, you'll need to do customer support.

Fourthwall supports many free integrations, including:

• YouTube Product Shelf (Merch Shelf)
• TikTok Shop
• Twitch Product Gifting
• StreamElements and Streamlabs stream alerts
• Facebook and Instagram Shopping
• Zapier
• Klaviyo
• Mailchimp
• And many, many more

See all apps & integrations.

Yes. Fourthwall was designed from the ground up to be developer-friendly. You can find all available APIs in our Developer Docs.

Yes. You can connect a custom domain or subdomain on Fourthwall. Learn more.

Yes. You can find the Fourthwall MCP and relevant documentation here: docs.fourthwall.com/resources/mcp