What is Reddit marketing, and how does NeedFeed help?
Reddit marketing means finding the communities where your customers already talk, learning what they need, and taking part in a way each subreddit accepts. NeedFeed covers the reading half with an AI agent: Realtime Monitoring flags the threads where someone is asking for a product like yours, Voice of Customer turns two months of threads into a sourced report, and Hotspot Analysis breaks down the posts that perform in a subreddit and drafts yours to the same recipe. Posting stays in your hands.
Is NeedFeed affected by Reddit locking down its API?
NeedFeed was designed after the lockdown, not before it, so the architecture assumes constraint: compliant data access, conservative rate discipline, and exports as a first-class feature. Whatever happens to any single pipe, the archive you've downloaded is yours and keeps working.
How is NeedFeed different from keyword alert tools?
Keyword tools match strings and forward everything, so you do the reading. In NeedFeed you add a keyword plus one plain sentence about who you're looking for: people asking for a Notion alternative, not people selling one. The agent reads every match against that sentence, hides the ones that don't fit, and attaches its verdict. One switch shows you everything it caught.
Do I need a Reddit account?
Yes. Realtime Monitoring and Voice of Customer read Reddit through your own account, so you authorize it once in settings and every tool uses that same connection. Disconnect it any time; monitoring pauses until you authorize again.
Will it post or comment for me?
The research tools never write to Reddit: monitoring and Voice of Customer only read. Hotspot Analysis goes one step further and drafts a post in the community's own voice, then checks it for AI tells, but the draft stays in your workspace until you decide to post it yourself.
What exactly can I export?
Every report the agent writes is a Markdown file in your workspace, sources and permalinks included, and downloads with one click. The data behind it, the collected threads and comments with their intent and sentiment tags, sits alongside as JSON. On every plan, with no export limits, and the files stay in your workspace afterwards.
Which languages does it work in?
Reddit itself is mostly English, so searches run in English; if your keywords aren't, the agent translates them first. Everything it says back, including the reports, is in the language you write in, and the Voice of Customer reading panel translates threads on the spot. The interface comes in English and Chinese.
Is NeedFeed a GummySearch alternative?
Yes, built after it and built differently. GummySearch organized Reddit into fixed research buckets; NeedFeed's agent builds the buckets with you and lets you change them. Your research also outlives any tool, including this one: everything exports in full, at any time.
Which niches does NeedFeed work for?
NeedFeed works anywhere your customers talk on Reddit: SaaS, e-commerce, consumer products, services, local business. If you're not sure which communities that is, open the map of Reddit, free and with no sign-in, find your market, and bring the subreddits around it into monitoring.
Can I try it before paying?
Yes. Every new account starts with 100 free credits, valid for 30 days, to spend on any of the three tools. Before you even sign up, you can open a real Voice of Customer report in the public demo project and explore the map of Reddit.
Is there a subscription?
No. Every NeedFeed plan is a one-time purchase that grants credits: nothing renews, nothing to cancel. Credits never expire, and your files and chat history stay in your workspace. Buy another pack whenever you need more.
What's the refund policy?
If something failed on our side or you were charged in error, contact us and we'll make it right. Credits already spent on completed runs can't be refunded, because the underlying model usage has been paid out; unused credits are handled case by case.
