All Systems Operational

East US - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
East US - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
East US - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
US - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Canada - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
Canada - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
Canada - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Asia-Pacific - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Europe - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Work Management System Maintenance Sep 19, 2026 00:00-04:00 EDT

The TeamDynamix Work Management will be unavailable during the following maintenance window while we perform preparation work for the upcoming 12.3 release:

Saturday, September 19 — 12:00 AM to 4:00 AM ET

No action is required. Access will resume automatically once maintenance is complete.

Posted on Sep 15, 2026 - 11:10 EDT

Work Management Sandbox System Maintenance Sep 19, 2026 04:00-23:59 EDT

The TeamDynamix Work Management Sandbox Environment will be unavailable during the following maintenance window while we perform preparation work for the upcoming 12.3 release:

Saturday, September 19 — 4:00 AM to 11:59 AM ET

No action is required. Access will resume automatically once maintenance is complete.

Posted on Sep 15, 2026 - 11:12 EDT

United States Quarterly Multi-Tenant Sandbox Refresh Oct 5, 2026 08:00-16:00 EDT

The quarterly United States multi-tenant sandbox refresh will take place on October 5th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be as of Thursday October 1st at 11:30 PM ET.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix

Posted on Sep 15, 2026 - 09:58 EDT

Canada Quarterly Multi-Tenant Sandbox Refresh Oct 6, 2026 08:00-16:00 EDT

The quarterly Canada multi-tenant sandbox refresh will take place on October 6th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be as of Thursday October 1st at 11:30 PM ET.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix

Posted on Sep 15, 2026 - 09:59 EDT

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Completed - The scheduled maintenance has been completed.
Sep 12, 05:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:46 EDT
Scheduled - The TeamDynamix Work Management Sandbox Environment will be unavailable during the following maintenance windows while we perform preparation work for the upcoming 12.3 release:

Saturday, September 12 — 4:00 AM to 11:59 AM ET
Saturday, September 19 — 4:00 AM to 11:59 AM ET

No action is required. Access will resume automatically once maintenance is complete.

Sep 11, 09:53 EDT
Completed - The scheduled maintenance has been completed.
Sep 12, 01:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - The TeamDynamix Work Management will be unavailable during the following maintenance windows while we perform preparation work for the upcoming 12.3 release:

Saturday, September 12 — 12:00 AM to 4:00 AM ET
Saturday, September 19 — 12:00 AM to 4:00 AM ET

No action is required. Access will resume automatically once maintenance is complete.

Sep 11, 09:53 EDT

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - Confirmed as resolved, no further issues have risen since the stability changes were made.
Sep 9, 12:32 EDT
Monitoring - Performance appears to have fully returned to normal, however we will continue monitoring to ensure it remains stable.

The root cause was a configuration change that had unintended side effects, which was quickly reversed.

Sep 9, 11:31 EDT
Investigating - We are actively investigating reports of performance degradation across Work Management the iPaaS platforms.
Sep 9, 11:24 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.