Sierra

@SierraPlatform

We help companies build better, more human customer experiences with AI.

Sierra
@SierraPlatform
1h
Thrilled to welcome Ryan Mann, AVP, Digital Service at @DIRECTV, to the Sierra Summit stage. His session follows the customer lifecycle end to end, and what changes when an AI agent is present at every stage of it.
Sierra
@SierraPlatform
9h
We're thrilled to welcome Ariel Dos Santos, Chief Product & Design Officer at @Redfin, to the Sierra Summit stage. He's joining a panel on natural language replacing clicks, menus, and forms.
1
Sierra
@SierraPlatform
Sep 14
Your hardest problems, please. The ones that will drive your growth and help differentiate your brand in a world where everyone has access to the same intelligence. Make your customer relationships your competitive advantage. Pay for outcomes, not tokens used.
3
Sierra
@SierraPlatform
Sep 10
Our multimodal agents bring voice, text, and visuals into the same conversation. Customers get the best of each medium without being limited to just one.
00:00
5
Sierra
@SierraPlatform
Sep 10
Nhi Lam, Director, Contact Center Technology at @Vanguard_Group, is speaking at Sierra Summit 🎉 She'll share how teams are moving past "Press 1" and rigid phone trees toward natural, personalized conversations that resolve customer needs faster.
1