Case Studies
How Virgin Balloon Flights Transformed Customer Support with Advanced Helpdesk Solutions
Hot air ballooning is more than just a mode of travel—it’s an unforgettable journey, often gifted to celebrate life’s most ...
How Remedy Skin Simplified Customer Experience with Re:amaze
Remedy Skin: Simplifying Skincare and Customer Experience from Day One Remedy Skin launched with a mission to make skincare accessible, ...
How Re:amaze Transforms Support for Gut Health Brands Like Silver Fern
Silver Fern Brand was created to help people regain control of their gut health, a mission inspired by personal health ...
How CarMatsCulture is Improving Customer Success with Re:amaze
CarMatsCulture delivers premium automotive accessories, focusing on stylish, comfortable, and protective car mats. Founded to improve the often uncomfortable and ...
On The Run Meals is Scaling Growth and Improving Customer Service with Re:amaze
On The Run Meals is more than just a food delivery service; they are a community. The company is working ...
Top Essential Oil Company, volant Is Building Personal Relationships With Customers Around The World Using Re:amaze
European based essential oil company volant aroma, is bringing high-quality essential oils to people all over the globe. The company ...
How FruitStand Delivers Tasty Fruit and Customer Smiles With Re:amaze
This review and case study was originally posted on https://www.customerservicelife.com by Jenny Dempsey. Jenny is currently the the Customer Experience Manager ...
How Bellzi is Making the World Cuter, One Plushie at a Time, with the Help of Re:amaze
Bellzi is the self-proclaimed curator of all things cute! Bringing adorable plushies to homes across the world, this company was ...
Re:amaze Makes Latka’s List Of The Most Promising SaaS in California
At Re:amaze we've been focused on helping businesses grow for the past 7 years, having raised $500k+ back in 2012 ...
Australia’s Award Winning Online Beer Retail Shop, Beer Cartel, Implements Re:amaze Across Multiple Businesses For Better Customer Service
Today we're talking with Richard Kelsey. Richard is a director at Beer Cartel and Brewquets, and a Board Member at Retail ...
Family Nutrition Brand, Kabrita USA, uses Re:amaze Automation And Chatbots To Enhance Customer Experience And Boost Engagement
Today we're talking with Jennifer Dingle who heads up Digital Operations and Customer Service at Kabrita USA. Kabrita has been ...
Award Winning Natural Foods Brand, CAULIPOWER, Increases Customer Engagement by 100% Using Re:amaze
I have to admit I'm a bit excited about today's interview! Why? Because it's with Stephanie Patino from CAULIPOWER. If ...
New Sensational DTC (Direct to Consumer) Kitchen Cookware Brand, Caraway Home, Implements Re:amaze As Top Live Chat and Helpdesk Solution
Welcome to another Re:amaze Interview Case Study! Today, we’re sitting down with Mark Riskowitz who is the Head of Operations ...
Re:amaze Makes The Latka 100: The Fastest Growing SaaS Companies in 2019
Since 2012 we’ve been focused on helping you grow your business. Today, we're helping over 3600 of you! We’re excited ...
Faith Based Digital Media Company, Lightgliders, Streamlines Customer Support with Re:amaze and Reduces Response Times by 17.5%
Today, we're interviewing Carrie Lickteig from Lightgliders. Carrie is Lightgliders' Customer Service Team Lead and Marketing Director and wears multiple ...
Project Management Software Company, Steelray, Consolidates Customer Support and Increases Subscription Renewal Rates with Re:amaze
We interviewed Brian Leach, CEO of Steelray Software, to discuss how switching to Re:amaze enabled his team to work efficiently from a ...
Made In USA Bedding Company, Authenticity 50 (LA Times Featured), Boosts Team Efficiency By 30% Using Re:amaze Over Zendesk
In this case study, we’re interviewing Jimmy and Stephanie MacDonald, Co-Founders at Authenticity 50, about Re:amaze and their experience with building a better and more ...
Foundry Coffee Roasters, Named the Best Artisanal Coffee Shop in Sheffield, Chooses Re:amaze over Gorgias and HelpScout to Impress Customers
In this case study, we're interviewing Lee Newell, Managing Director at Foundry Coffee Roasters, about Re:amaze and their experience with ...
CashFlowTools Leverages Re:amaze to Boost Customer Engagement and Response Times by 300%!
In this case study, we're talking with Michael Patten, CashFlowTool's Product Manager, about how Re:amaze helped streamline their customer service processes ...
Galen Leather Company Uses Re:amaze and Shopify to Fuel High-Speed Growth
One of the most important reasons we love working with clients in the eCommerce industry is hearing about all of ...
