GM: CONNECTED SERVICES ACCOUNT - AUTHENTICATION FAILED errors
Update - We've implemented a fix and affected vehicles are recovering automatically. We will continue to monitor to ensure stability.
Apr 17, 2026 - 19:17 UTC
Monitoring - We are investigating an increase in CONNECTED SERVICES ACCOUNT - AUTHENTICATION FAILED errors affecting GM vehicles. We have identified the cause and are working to resolve it. Affected vehicles are expected to recover automatically. We will provide an update once the issue is resolved.
Apr 15, 2026 - 20:11 UTC

About This Site

This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com

Uptime over the past 90 days. View historical uptime.
Brand Reliability - North America Partial Outage
90 days ago
96.98 % uptime
Today
Acura Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
95.43 % uptime
Today
Buick Partial Outage
90 days ago
98.43 % uptime
Today
Cadillac Partial Outage
90 days ago
98.43 % uptime
Today
Chevrolet Partial Outage
90 days ago
98.43 % uptime
Today
Chrysler Operational
90 days ago
100.0 % uptime
Today
Dodge Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
GMC Partial Outage
90 days ago
98.43 % uptime
Today
Honda Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Infiniti Operational
90 days ago
75.79 % uptime
Today
Jaguar Operational
90 days ago
99.92 % uptime
Today
Jeep Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Operational
90 days ago
99.92 % uptime
Today
Lexus Operational
90 days ago
100.0 % uptime
Today
Lincoln Operational
90 days ago
100.0 % uptime
Today
Mazda Operational
90 days ago
73.25 % uptime
Today
Mercedes-Benz Operational
90 days ago
98.0 % uptime
Today
Mini Operational
90 days ago
95.43 % uptime
Today
Nissan Operational
90 days ago
73.32 % uptime
Today
Polestar Operational
90 days ago
98.95 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
RAM Operational
90 days ago
100.0 % uptime
Today
Rivian Operational
90 days ago
100.0 % uptime
Today
Subaru Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Toyota Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
99.7 % uptime
Today
Volvo Operational
90 days ago
100.0 % uptime
Today
Brand Reliability - Europe Operational
90 days ago
99.42 % uptime
Today
Alfa Romeo Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
95.43 % uptime
Today
BYD Operational
90 days ago
100.0 % uptime
Today
Citroen Operational
90 days ago
100.0 % uptime
Today
CUPRA Operational
90 days ago
97.73 % uptime
Today
Dacia Operational
90 days ago
100.0 % uptime
Today
DS Operational
90 days ago
100.0 % uptime
Today
Fiat Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Jaguar Operational
90 days ago
99.92 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Operational
90 days ago
99.92 % uptime
Today
Mazda Operational
90 days ago
100.0 % uptime
Today
Mercedes-Benz Operational
90 days ago
100.0 % uptime
Today
Mini Operational
90 days ago
95.43 % uptime
Today
Nissan Operational
90 days ago
99.0 % uptime
Today
Opel Operational
90 days ago
99.91 % uptime
Today
Peugeot Operational
90 days ago
99.91 % uptime
Today
Polestar Operational
90 days ago
98.95 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
Renault Operational
90 days ago
100.0 % uptime
Today
Skoda Operational
90 days ago
98.0 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Vauxhall Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
99.91 % uptime
Today
Volvo Operational
90 days ago
99.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 19, 2026

No incidents reported today.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

Unresolved incident: GM: CONNECTED SERVICES ACCOUNT - AUTHENTICATION FAILED errors.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Peugeot/Opel: Elevated error rates for login attempts
Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.
Apr 7, 21:47 UTC
Update - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.
Apr 7, 21:47 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at [email protected]. We appreciate your understanding and will confirm resolution shortly.
Apr 7, 15:54 UTC
Identified - We have identified the cause of the issue and are actively working on implementing a fix. We will provide additional updates as progress is made.
Apr 7, 15:52 UTC
Investigating - We are aware of an issue affecting Peugeot/Opel login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Apr 7, 15:39 UTC
Volkswagen EU: Elevated error rates for login attempts
Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.
Apr 7, 21:47 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at [email protected]. We appreciate your understanding and will confirm resolution shortly.
Apr 7, 15:54 UTC
Identified - We have identified the cause of the issue and are actively working on implementing a fix. We will provide additional updates as progress is made.
Apr 7, 15:51 UTC
Investigating - We are aware of an issue affecting European Volkswagen login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Apr 7, 15:38 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

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