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PAKM 98
Practical Aspects of Knowledge Management

### Proceedings of the Second International Conference
Basel, Switzerland, October 29-30, 1998

Edited by

### Ulrich Reimer

Swiss Life
Information Systems Research
P.O. Box, 8022 Zurich, Switzerland
The workshop is sponsored by UBS, Switzerland and Swiss Life, Switzerland.
A hard copy of these proceedings is available on demand from sinfo@access.ch.

## Table of Contents

#### Extended Abstracts of Invited Talks:

- Building an Intellectual Capital Strategy at the Corporate Level
  P. Seemann
- Experience-Based Knowledge Management: How to Capitalize on Failures and Missed Opportunities
  M. Jarke

#### Regular Papers:

1. A Practical Approach Bridging Individual Learning and Organizational Learning: A Look at Organizational Learning in the E&P Industry
   C.D. Alworth, E. Frost, F. Kessler
2. Towards a Holistic Knowledge Leveraging Infrastructure: The KNOWNET Approach
   D. Apostolou, G. Mentzas
3. Modeling Discourse Acts in Computer-Assisted Collaborative Decision Making
   A. Ballim, N. Karacapilidis
4. Knowledge Management through Ontologies
   V.R. Benjamins, D. Fensel, A. Gómez Pérez
5. KnowPort: A Personal Knowledge Portfolio Tool
   M.C. Bettoni, R. Ottiger, R. Todesco, K. Zwimpfer
6. Helping Clients Harness Knowledge to Drive Innovation
   D. Connor, M. Gutknecht
7. The Knowledge Garden
   M. Crossley, J. Davies, A. McGrath, M. Rejman-Greene
8. Knowledge Management: A Text Mining Approach
   R. Feldman, M. Fresko, H. Hirsh, Y. Aumann, O. Liphstat, Y. Schler, M. Rajman
9. The Role of Models in Leveraging Information
   B.W. Hollocks
10. Document Research Based on Collaborative Provided Structural Knowledge
    H. Huber
11. Organisational Memory Systems: Application of Advanced Database & Network Technologies in Organisations
    F. Lehner, R. Maier, O. Klosa
12. Managing the Knowledge Contained in Technical Documents
    M. Lenz
13. Considering Collaborative Filtering as Groupware: Experiences and Lessons Learned
    C. Lueg
14. Knowledge Asset Road Maps
    A. Macintosh, I. Filby, A. Tate
15. A Pull Approach to Knowledge Management: Using IS as a Knowledge Indicator to Help People Know when to Look for Knowledge Reuse
    S. Mahé, Ch. Rieu
16. Managing Corporate Knowledge: A Comparative Analysis of Experiences in Consulting Firms
    G. Mentzas, D. Apostolou
17. Collaborative Concept Extraction from Documents
    K. Nakata, A. Voss, M. Juhnke, Th. Kreifelts
18. Concepts of the Enterprise Knowledge Medium
    A. Röpnack, M. Schindler, Th. Schwan
19. The CMG Knowledge Intranet
    C. Sellens, O.L.F. Wilson
20. Efficient Information Retrieval: Tools for Knowledge Management
    K. Stanoevska-Slabeva, A. Hombrecher, S. Handschuh, B. Schmid
21. Evaluation of the Management of Knowledge in Cardiovascular Perfusion Using the KIPP-Model
    J. Lindsay, T. Struck, C. Baber
22. Perspectives on Introducing Enterprise Knowledge Management
    K.M. Wiig
23. Buckman Laboratories ``Work Profiles'' Software Program
    L.T. Wilson, M.S. Koskiniemi

submitted by U.Reimer, November, 6, 1998