| Vol-3598 urn:nbn:de:0074-3598-7 Copyright © 2023 for the individual papers by the papers' authors. Copyright © 2023 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# STPIS 2023
Socio-Technical Perspective in Information Systems Development 2023

### Proceedings of the 9th International Conference on Socio-Technical Perspective in Information Systems Development (STPIS 2023)

### Hybrid conference at University of Portsmouth, UK, October 27-28, 2023.

Edited by STPIS'23 chairs:

### Peter Bednar *
Fatema Zaghloul **
Christine Welch ***
Alexander Nolte ****
Mikko Rajanen *****
Anna Sigridur Islind ******
Helena Vallo Hult *******
Aurelio Ravarini ********
Alessio Maria Braccini *********

* University of Portsmouth, UK & Lund University, Sweden
** University of Bristol, UK
*** University of Portsmouth, UK
**** University of Tartu, Estonia & Carnegie Mellon University, USA
***** University of Oulu, Finland
****** Reykjavik University, Iceland
******* University West, Sweden & NU Hospital Group, Sweden
******** Università C. Cattaneo – LIUC, Italy
********* Università degli Studi della Tuscia, Italy

## Table of Contents

- Preface i-iii
  Summary: There were 20 papers submitted for peer-review to this conference. Out of these, 18 papers were accepted after a revision, a second round of peer-reviews and a conference presentation.

### Introductory session

- Augmented reality and sustainable behaviour chante: A socio-technical perspective 1-10
  Omon Stellamaris Fagbamigbe

### Exploring the socio-technical

- Reflecting on scientific rigour in socio-technical research, spotlighting Husserl's phenomenology and Amedio Giorgi's descriptive phenomenological method 11-31
  Gianni Jacucci

### Technology and implications

- Strategic agility in B2B vs B2C organisational context 32-41
  Iva Atanassova, Peter Bednar
- Smartphone use and technostress: Hindrances to users' humanistic and instrumental goals 42-58
  Antti Hämäläinen, Markus Salo, Henri Pirkkalainen
- Technological preferences of IT professionals and organizational culture 59-65
  Marija Topuzovska Latkovikj, Blaze Josifovski, Mirjana Borota Popovska

### Industry 4.0

- Business information systems adoption in agriculture 4.0: A sociotechnical exploration of enabling factors, barriers, and outcomes 66-79
  Chiara Cagnetti, Alessio Maria Braccini
- Building human-centric organisations with Industry 4.0 technologies in the Industry 5.0 era: A micro and meso level perspective 80-89
  Emanuele Gabriel Margherita, Anastassiya Zabudkina

### Emerging technologies: Impact of Artificial Intelligence and digitalisation

- The use of Generative AI in the domain of human creations - a case for co-evolution? 90-102
  Karsten Böhm, Lisa-Maria Schedlberger
- The effects of job and user characteristics on the perceived usefulness and use continuance intention of Generative Artificial Intelligence chatbots at work 103-120
  Markus Makkonen, Markus Salo, Henri Pirkkalainen
- Exploring socio-technical challenges in patient self-monitoring: A qualitative case study 121-130
  Oskar Tengblad, Helena Vallo Hult
- Impact of AI-enabled automation on the healthcare workforce: Development and validation of a survey instrument 131-137
  Fatema Zaghloul, Sarah Khavandi, Aisling Higham, Ernest Lim, Nick de Pennington

### Cybersecurity and risk

- IS and cybersecurity practice: Avoiding self-sabotage 138-145
  Peter Bednar, Christine Welch, Moufida Sadok
- Tool supporting information security risk management in practice 146-159
  Erik Bergström
- The impact of short-term memory on phishing detection ability and password behaviour 160-173
  Joakim Kävrestad, Muhammad Abbas Khan Abbasi, Márton Tarczal, Marcus Nohlberg

### Digital transformation and change of work

- Through a better understanding of ‘undesirable futures’ towards better digitalization 174-183
  Veikko Halttunen
- The long shadows from digital transformation initiatives: A research agenda 184-191
  Louise Harder Fischer, Emmanuel Monod
- A socio-technical framework for investigating hybrid work in non-profit organisations: A UK case study 192-204
  Michele Cipriano, Stefano Za, Peter Bednar
- Challenges in future all-round digitalized ASD care services 205-218
  Laura Tarantino, Margherita Attanasio, Marco Valenti, Monica Mazza

2023-12-04: submitted by Mikko Rajanen, metadata incl. bibliographic data published under Creative Commons CC0
2023-12-24: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|