What is CoCrm.ai and what does it do?

CoCrm.ai is a comprehensive CRM solution designed for betting and casino operators. It includes modules such as customer management, bonus systems, affiliate tracking, finance management, communication center, and analytics — all managed from a single platform.

What modules are available and how to choose?

CoCrm.ai has 9 core modules: Customer Management, Bonus System, Affiliate Management, Communication Center, Finance Management, Analytics & Reporting, AI Assistant, Risk Management, and SEO Tracking. You can choose individual modules or get the Full Package.

How long does the setup process take?

Standard setup is completed within 3-7 business days, including technical setup, data transfer, team training, and go-live steps. Custom integrations may extend the timeline.

What payment system integrations are available?

CoCrm.ai integrates with numerous payment providers and can also provide custom API integrations for specific payment systems.

How is data security ensured?

All data is encrypted with SSL, role-based access controls are enforced, and regular backups and security updates are performed to ensure enterprise-grade protection.

Can we migrate from our existing system?

Yes, CoCrm.ai supports full migration from existing CRM or game providers. All player information, financial records, and historical data are transferred securely.

Which languages and currencies are supported?

CoCrm.ai supports multiple languages (English, Turkish, Spanish, Portuguese) and both major fiat currencies and cryptocurrencies.

How is technical support provided?

24/7 technical support is available via Telegram, email, and phone. A priority support channel exists for emergencies, and 30 days of premium support is included after go-live.

How does pricing work?

CoCrm.ai uses a flexible module-based pricing model. You can pay per module monthly or choose the Full Package. A one-time USD 2,500 setup fee covers integration, testing, training, and go-live.

How does the risk and fraud detection system work?

CoCrm.ai's 5-parallel-process fraud engine includes real-time transaction monitoring, multi-account detection, suspicious behavior analysis, IP/device tracking, and automatic blocking mechanisms.

Which gaming providers does CoCrm.ai integrate with?

CoCrm.ai integrates with leading providers including GR8Tech, Digitain, EveryMatrix, SBTech, BetConstruct, Soft2Bet, and SoftSwiss.

CoCrm.ai — All-in-One iGaming CRM & Automation Platform

CoCrm.ai is an all-in-one CRM and automation platform built for betting and casino operators. It unifies bonus management, risk/fraud detection, affiliate tracking, player segmentation, live chat, and analytics in a single platform.

Core Modules

Auto Bonus System — AI-driven bonus distribution based on player behavior
Affiliate + Link Masking — Partner management with CPC/CPA/RevShare models
Segmentation System — Behavior-based player segmentation with RFM analysis
Risk & Fraud Automation — 5-parallel-process fraud detection
Live Chat & Communication — Omnichannel player communication
Analytics & Reporting — Real-time dashboards and KPIs

Integrations

GR8Tech, Digitain, EveryMatrix, SBTech, BetConstruct, Soft2Bet, SoftSwiss, ChatGPT, Gemini, Telegram, WhatsApp and 40+ more.

Contact

Email: hello@cocrm.ai | Phone: +971 56 255 5040

Ajman Free Zone C1 Building, Ajman, UAE

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