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327 PostsActivity in Webex Community
Ending screen sharing is also ending the active call
I work in IT Support. One of my users is experiencing an issue with screen sharing during active Webex calls. When the user ends the screen share, the entire call is ended. We verified that their webex client is up to date (full uninstal, reinstall a...
Cisco 8875 IP Phone license requirements for Webex Control Hub
HiI want to add Cisco IP Phone 8875 in Webex control hub. What are the licenses are required for this? How can I prepare this BoQ?Anyone can help me on this.
Cisco Active USB-C Cable not Charging
Hi All,we recently installed Cisco Room kit EQ codec and Cisco Room Bar (Standalone - BYOD). we also purchased Cisco Active USB-C Cable 9m (USB-C 3.1 Active Optical Cable, 9M length) as it will allow us to remove HDMI cables and chargers while using ...
Connection with Yealink desk phone fails after update
After update to Webex 46.4.0.34620 the connection with Yealink T53 desk phones is failing. The connection with the deskphone is OK. When starting a new call the connection is gone and says "Connect to a device" in Dutch: "verbinding maken met een app...
Ringing
why can i only hear the phone ring once in webex even though it keeps calling
Camera Must be Manually Selected after Reboot of Codec
Hello,I have a Codec EQ with a Room Vision PTZ connected via Ethernet directly to the codec. We have had multiple instances of users reporting that the camera will not output video to the codec. The camera will physically move when a preset is select...
Error login webex. Is not user and password bad.
I have problems with webex loginI am having issues logging into Webex.The error appears even when using correct username and password.
CSCwt03436 - Room Bar Pro - Visible Vibration on Camera when zoomed
This has a proposed fix in RoomOS26.4.1.4 and newer. Testing confirmed. Bug ID page doesn't show any known fixed releases.
Callers from Call Queue don't show Caller ID information
Is there are reason why the Call Queue removes caller ID information and only displays "[Call Queue Name] - [Caller Phone Number]"? Without Call Queue Caller ID information is displayed on the device "[Caller ID Name] - [Caller Phone Number]", but as...
Issues enrolling Room Kit to WebEx
Trying to enroll my Room Kit to WebEx, just getting message that is can not connect to WebEx service.As far as testing, there are no restrictions in any firewall or such.Not actually sure what services, so hard to conclude strongly.Tried using the ph...
GD Secter'a vIPer phone with Webex cloud provisioning (Control Hub)
We have a GD Secter'a vIPer phone and trying to Register via Webex cloud provisioning (Control Hub) This phone is not listed as under supported devices for Webex Calling. https://help.webex.com/en-us/article/qkwt4j/Supported-devices-for-Webex-Callin...
Presenter's camera view got issue during Webex meeting
Hi All,Every monday will be having a Webex meeting from 9am to 945am, around 300 pax online participants.There is Macbook Pro 16 inch Nov 2023, Apple M3 Pro, 36GB RAM, MacOS Tahoe 26.2 connected to switcher and Camera to stearming the video of camera...
How can i get message notification while on a call / meeting (laptop)
Team,I do not get any notifications - even urgent ones from my favorites - while on call / or in a meeting ( using computer audio ). Is there any setting that can make it work? I have missed some critical updates from my big boss this way! Thanks in ...
Sending vocals
Hello everyone,There is a feature on webex for mobile devices to send vocal messages to someone, but this issue is missing on the Desktop Version.Any plan to add it in the near future?
Webex App for Winfows annotation font size
Any way to increase the font size for annotations on shared content? Our presenters use this feature quite often and the current font size is miniscule.Any way to increase this would help. I have attaced a sample of the default settings.
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