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I am trying to write a PowerShell script to add devices to a virtual line, turn on Hotline, and add the extension under the custom behavior tab.I have the script to get the virtual line ID and the device ID.Not sure if my body is correct that the URI...
We are attempting to automate the Provisioning of the Wholesale customers and then add location and users to the organisation. The volume in future can increase for users upto 1000 - 5000 per customer, we want to ensure the calls are successful and c...
I have been given the link from the interviewer for interview through Webex. I have been installing through the Webex guide, done everything in my MacBook Pro, but nothing automatically popped up into the meeting upon installing. Please urgent advise...
HelloI have configured an audio Record - Set variable - Queue contact - Disconnect in WxCC to capture caller messages after official business hours; however, I do not know how to retrieve or listen to these messages. Could anyone offer some advice?I ...
Hi, We have just rolled out Webex CC cloud solution with premium standard and WFO agents, we have hit a few overages and I'm wondering how is the best way to drill down by team department or user to see who and when is using the additional licences, ...
I trying to create a native call queue in Wexbex Calling via API and I am looking through developer.webex.com in the Webex Calling Features: Call Queue section. I only see "Create a Call Queue with Customer Assist" which is of no value to me. Is ther...
Hello community,i'm facing an issue now and quite curious whether if its possible to bind a webhook for alerting after device (e.g AP) went from offline state to a dormant? From docs i see that there is only "AP Went down" alert and its only possible...
I’m working on a Webex Calling deployment alongside Microsoft Teams and trying to achieve the following design:Ultimately, the goal is to keep Exchange / Teams as the source of truth for meetings and presence, while allowing Webex to operate purely a...
I am reporting this issue mainly to get to know if others run into this issue as well and find out more about it.The problem is that screensharing within the cisco webex web application does not work when connected with OpenConnect.I am using Opencon...
We are seeing that in Webex Calling Auto Attendant, the Holiday Schedule appears to reuse the After Hours menu and greetings, instead of allowing a separate Holiday greeting.Is this expected behavior by design?Our call flow is simple:an incoming call...
Hi,I have implemented Webex Calling using a C8200L router and am currently experiencing DTMF issues with certain numbers. After troubleshooting, it was identified that Webex Calling is not sending the in-band audio tones for DTMF. The service provide...
We are an ISV with some integrations with Webex. The trial Webex instance we were using expired. I created a free Webex license to replace it. I defined an integration app in that instance. I added two more users to that instance and followed thr...
Hi folks,I’m using a Webex Desk Pro as the main monitor for my MacBook Air M4.The USB-C DisplayPort connection is not always detected.Has anyone seen this issue before? Any idea how to fix it?Thanks in advance.
My team and I are working to migrate our users from Jabber to Webex. We have Directory Connector in place, currently configured to map the ‘Email’ attribute in AD with their userID in Webex. However, last week we discovered there is a large number ...
