{"id":217347,"date":"2024-05-11T17:08:23","date_gmt":"2024-05-11T09:08:23","guid":{"rendered":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/217347.html"},"modified":"2024-05-11T17:08:29","modified_gmt":"2024-05-11T09:08:29","slug":"%e7%bb%a9%e6%95%88%e7%ae%a1%e7%90%86%e4%b8%ad%ef%bc%8ckpi%e5%b0%b1%e6%98%af%e6%89%80%e8%b0%93%e7%9a%84%e7%bb%a9%e6%95%88%e8%80%83%e6%a0%b8%e5%90%97","status":"publish","type":"post","link":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/217347.html","title":{"rendered":"\u7ee9\u6548\u7ba1\u7406\u4e2d\uff0cKPI\u5c31\u662f\u6240\u8c13\u7684\u7ee9\u6548\u8003\u6838\u5417"},"content":{"rendered":"<p style=\"text-align:center\"><img decoding=\"async\" src=\"https:\/\/cdn-kb.worktile.com\/kb\/wp-content\/uploads\/2024\/04\/27121448\/7ac02963-5fe5-40dc-bc44-dfcca82d64bb.webp\" alt=\"\u7ee9\u6548\u7ba1\u7406\u4e2d\uff0cKPI\u5c31\u662f\u6240\u8c13\u7684\u7ee9\u6548\u8003\u6838\u5417\" 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