# Help Center

### What is FlyCode

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="what-is-flycode/what-makes-flycode-different">what-makes-flycode-different</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FHxr7keTDT9nk9c7WWDsh%2F1.png?alt=media&#x26;token=4d6a8ab8-b6bf-41b3-b282-bf9a8003da31">1.png</a></td></tr><tr><td><a href="what-is-flycode/getting-started">getting-started</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FKoC42RZYcoV2x64Wj0gu%2F2.png?alt=media&#x26;token=b098b96b-ba42-4f79-8449-bce19bf6700c">2.png</a></td></tr><tr><td><a href="what-is-flycode/results-and-roi">results-and-roi</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2Fjinprs8FpNLV4DEnujCu%2F3.png?alt=media&#x26;token=55cb8d4a-f175-489e-96e4-a47b9918afce">3.png</a></td></tr></tbody></table>

### Understanding Involuntary Churn from failed payments&#x20;

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="understanding-involuntary-churn/what-is-involuntary-churn">what-is-involuntary-churn</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F8xmFWOPFo3ETGpFJmElG%2F4.png?alt=media&#x26;token=28bd5d93-aeb3-422d-9ca9-146f87d5675b">4.png</a></td></tr><tr><td><a href="understanding-involuntary-churn/causes-and-risks">causes-and-risks</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FcskCflF9cAHaK9yYughO%2F5.png?alt=media&#x26;token=174e1136-8618-4c75-a2a4-211f60809c5c">5.png</a></td></tr><tr><td><a href="understanding-involuntary-churn/flycodes-approach-to-churn">flycodes-approach-to-churn</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F0SmVcqhCi1gbHvXiAHm2%2F6.png?alt=media&#x26;token=9e5cf666-88c3-463a-a8ff-15e9ce9a3d20">6.png</a></td></tr><tr><td><a href="understanding-involuntary-churn/integration-considerations">integration-considerations</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FaVtZz669YkMg8BFtjWba%2F7.png?alt=media&#x26;token=8a7cb7f2-c46a-4001-971f-28bc7c423871">7.png</a></td></tr></tbody></table>

### Handling Failed Payments

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="handling-failed-payments/when-and-how-payments-are-retried">when-and-how-payments-are-retried</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FsBtPzuQ9HURETfb8mB3E%2F8.png?alt=media&#x26;token=99635f13-f702-46db-8817-cc86c24115ff">8.png</a></td></tr><tr><td><a href="handling-failed-payments/reducing-churn-from-failed-payments">reducing-churn-from-failed-payments</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FhHRE8LDg4wpg1PHfBArB%2F9.png?alt=media&#x26;token=5b0043cd-34de-47d4-b7a6-626be06e5f8d">9.png</a></td></tr><tr><td><a href="handling-failed-payments/coordinating-messaging-with-recovery">coordinating-messaging-with-recovery</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FTjFn27lY5piWqhz37Pyl%2F10.png?alt=media&#x26;token=2f9e59f9-ebde-4a03-9fb5-d55fc31265cb">10.png</a></td></tr></tbody></table>

### Decline Codes Explained

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="decline-codes-explained/what-decline-codes-tell-you">what-decline-codes-tell-you</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2Fr0p9DL0JMa0BEjXzFTHH%2F11.png?alt=media&#x26;token=46a74f55-4cc5-4b34-8bba-961c32162a67">11.png</a></td></tr><tr><td><a href="decline-codes-explained/where-to-find-decline-codes-and-how-to-use-them">where-to-find-decline-codes-and-how-to-use-them</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FJoKkCELUW4NvsFwk3uAp%2F12.png?alt=media&#x26;token=19ebe466-31bb-4efa-af97-5bc43371b5df">12.png</a></td></tr><tr><td><a href="decline-codes-explained/how-to-handle-the-most-common-declines">how-to-handle-the-most-common-declines</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FT0PwEEJcfUBtWqLfJzR0%2F13.png?alt=media&#x26;token=4b84faff-c37e-4afb-afb9-9a00a4f4d7a0">13.png</a></td></tr><tr><td><a href="decline-codes-explained/what-to-do-when-you-see-these-other-codes">what-to-do-when-you-see-these-other-codes</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F1CW4P3NqN6KSbZm9F1P1%2F14.png?alt=media&#x26;token=e97d7384-ca71-4856-8bf0-9345a8ea38b7">14.png</a></td></tr><tr><td><a href="decline-codes-explained/how-flycode-makes-decline-codes-work-for-you">how-flycode-makes-decline-codes-work-for-you</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F1PKjelbiHVM69PZI0GCH%2F15.png?alt=media&#x26;token=f7b45ff8-8984-4341-8b41-2e3cd60d8eae">15.png</a></td></tr></tbody></table>

### FlyCode & Stripe

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="flycode-and-stripe/connecting-flycode-to-stripe">connecting-flycode-to-stripe</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FpyB4xBOplQyl79W4wUkC%2F16.png?alt=media&#x26;token=3ad94493-94d7-4389-939a-b26cf93514d5">16.png</a></td></tr><tr><td><a href="flycode-and-stripe/what-flycode-adds-to-stripe">what-flycode-adds-to-stripe</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FSiNhfo0hsXLe4opTkfqr%2F17.png?alt=media&#x26;token=06bdcf4b-76ff-43ba-8697-002c38d22e56">17.png</a></td></tr><tr><td><a href="flycode-and-stripe/going-further-with-flycode">going-further-with-flycode</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FhruVBqfnKUWxiqa5kQPz%2F18.png?alt=media&#x26;token=c473a445-b749-4552-a070-1d5eae3e4bd2">18.png</a></td></tr></tbody></table>

### FlyCode vs. ProfitWell (Paddle Retain)

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="flycode-vs.-profitwell-paddle-retain/recovery-performance">recovery-performance</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FTu1gT3wZKruH3xPxNmuT%2F19.png?alt=media&#x26;token=237a98f5-779e-45b4-a9ae-48e0755dbc1b">19.png</a></td></tr><tr><td><a href="flycode-vs.-profitwell-paddle-retain/whats-different-behind-the-scenes">whats-different-behind-the-scenes</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2Fxh0qGZzlRXGBH8Zzy0Ev%2F20.png?alt=media&#x26;token=db4e4b0a-5f9d-4867-9b3c-913869aedb2f">20.png</a></td></tr><tr><td><a href="flycode-vs.-profitwell-paddle-retain/platform-fit-and-compatibility">platform-fit-and-compatibility</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F2SEu2zq2i9cP9PYEZlIe%2F21.png?alt=media&#x26;token=59872169-ed0e-4785-a63f-c3c8261d3f56">21.png</a></td></tr><tr><td><a href="flycode-vs.-profitwell-paddle-retain/what-you-keep-and-gain-if-you-switch">what-you-keep-and-gain-if-you-switch</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FZXetwnha6nBqbwY0Wtly%2F22.png?alt=media&#x26;token=ab703646-0418-499a-99e0-db1f47bc85bd">22.png</a></td></tr></tbody></table>

### FlyCode & Shopify

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="flycode-and-shopify/compatibility-and-app-support">compatibility-and-app-support</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FwJmLv1i4F0Z235XrE57j%2F23.png?alt=media&#x26;token=97ab517f-994b-443e-8576-6baa61f14413">23.png</a></td></tr><tr><td><a href="flycode-and-shopify/setup-and-requirements">setup-and-requirements</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FFpDbgFxUFo5uVOutXL93%2F24.png?alt=media&#x26;token=ba893d3d-101b-48d1-b82a-3bd43855755c">24.png</a></td></tr></tbody></table>

### AI Payment Recovery

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="ai-payment-recovery/hard-declines-and-backup-logic">hard-declines-and-backup-logic</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FMiDmMK6CM0Rs5c5Fqsz0%2F25.png?alt=media&#x26;token=be9ada75-22ff-4d65-b2a2-f6636f5df5c0">25.png</a></td></tr><tr><td><a href="ai-payment-recovery/email-behavior-and-deliverability">email-behavior-and-deliverability</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FWPEGKycQpDaBGTdMUscG%2F26.png?alt=media&#x26;token=f417e327-a0b6-4a81-8f84-5602c5f9efc7">26.png</a></td></tr></tbody></table>

### Failed Payment Outreach

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="failed-payment-outreach/messaging-customization">messaging-customization</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2Fwqg5QCSrtEvX53BLFdQ1%2F27.png?alt=media&#x26;token=0f37ece1-e7fc-4757-b18b-5716214dd065">27.png</a></td></tr><tr><td><a href="failed-payment-outreach/delivery-strategy">delivery-strategy</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FIf9YwEYttdYZoLAxOBQH%2F28.png?alt=media&#x26;token=4540502f-3d29-468a-87fd-72d1c1ea8ced">28.png</a></td></tr><tr><td><a href="failed-payment-outreach/system-integration">system-integration</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FYRi2Y4yBGWvhQOYktHos%2F29.png?alt=media&#x26;token=73a0d52d-0f83-4238-8d63-a5d31cc58041">29.png</a></td></tr></tbody></table>

### Backup Payment Methods

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="backup-payment-methods/product-overview">product-overview</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FzbN1G6BNOGM76HFltWK2%2F30.png?alt=media&#x26;token=7d9dd1de-53a5-4030-90af-2ae2d77a6a72">30.png</a></td></tr><tr><td><a href="backup-payment-methods/functionality">functionality</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FqKQPOCveMqALmvYShfNR%2F31.png?alt=media&#x26;token=85680c39-827a-4ce7-8acc-687f4c1791da">31.png</a></td></tr><tr><td><a href="backup-payment-methods/reporting">reporting</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2F6K31ohKPRakAPSMTPt9d%2F32.png?alt=media&#x26;token=fda367e7-d52a-47e3-a649-47d5101a30ed">32.png</a></td></tr></tbody></table>

### Payment Orchestration Agent

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="payment-orchestration-agent/feature-overview">feature-overview</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FxLTErj6h0XIU4RFWHBmw%2F33.png?alt=media&#x26;token=575a399e-51d8-49b9-a986-551a1d29b284">33.png</a></td></tr><tr><td><a href="payment-orchestration-agent/platform-fit-and-performance">platform-fit-and-performance</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FumyiLfXM3g2ZN36ln7XT%2F34.png?alt=media&#x26;token=f92029a5-469c-4f86-accb-3076bbcadf46">34.png</a></td></tr><tr><td><a href="payment-orchestration-agent/monitoring-and-reporting">monitoring-and-reporting</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FtYeI0UWZ1mFHkXmTUBUV%2F35.png?alt=media&#x26;token=37613a7f-764c-467a-8b98-f9fc1b211089">35.png</a></td></tr></tbody></table>

### Subscription Compliance

<table data-view="cards"><thead><tr><th data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="subscription-compliance/regulatory-rules">regulatory-rules</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FZYEJr2DL9QpptiBQBYYP%2F36.png?alt=media&#x26;token=77c14c16-c2f7-47eb-8988-3a73a4d75262">36.png</a></td></tr><tr><td><a href="subscription-compliance/legal-and-tracking-requirements">legal-and-tracking-requirements</a></td><td><a href="https://3146285885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKocGBJrGfZ4lYsnp2e8R%2Fuploads%2FGitaqcJ2uu65UoXEBfEn%2F37.png?alt=media&#x26;token=aae2cf25-0fa9-48c7-881e-21d71f203bad">37.png</a></td></tr></tbody></table>
