We design the workflow for your optimal organizational efficiency before selecting the tools.
20+ years, 130+ engagements, PIPEDA Compliant
Investing in software can be a costly, risky decision.
We help bridge that gap with a standardized approach for digital transformation. Choosing tools based on popularity and price is often the worst approach resulting in revenue, time cost, manual work arounds and duplicated or lost data.
Our Approach is to Tackle The Workflow First
Operational Assessment
A deep-dive into the workflow and daily operations identified as needing transformation.
Key Outcomes
- A report containing prioritized workflow gaps for analysis
- Initial requirements to guide platform or tool selection
Gap Analysis
Guided by the initial assessment, an in-depth analysis of the gaps in workflow.
Key Outcomes
- A prioritized set of recommended changes
- A roadmap to guide the team now & in future
Platform & Tool selection
Guided by the outcomes of step 1 & 2, the team shortlists selections
Key Outcomes
- Comparative overview of tools and platforms
- Investment into the chosen tools and platforms
- PIPEDA Compliance verification
Implementation
NDCON will work with the team to provide a smooth implementation from design to testing to training.
Key Outcomes
- An adoptable workflow with minimal impact to the business
Analysis & Measure
30-60-90 Day evaluation periods to assess usage, experience and KPIs
Key Outcomes
- Report of implementation effect on the organization
We're innovative and we use proven business methods to manage change
Most organizations that have struggled with a technology project can trace the failure back to the same root cause: the tools were chosen before the work was designed. Strategic plans and organizational goals were missed.
NDCON approaches digital transformation mapping your workflows first, define what success looks like in measurable terms, and select or build the right systems from there, while considering the organizations long-term plans.
That sequence is what makes adoption stick. It is also why every integration we build is architected to keep your data in Canada, because sovereignty is a design requirement, not a checkbox added at the end.
From the first operational assessment through implementation and into ongoing support, you work with one partner who understands the full picture. No handoffs to a separate support team. No disconnect between what was promised in the strategy phase and what gets built.
Tools Implemented in Digital Transformation Engagements
We implement based on fit with your workflow, not our vendor relationships.
Customer Relationship Management (CRM) Platforms
Managing the click-to-cash flow with tailored CRMs for sales and marketing teams. Track leads, manage cadences, forecast conversions and optimize marketing spend.
Business Management Systems (BMS)
Gain deeper insights & control over your organization with a curated or purpose built BMS integrated into workflows and surfacing insights in 3 clicks or less.
Collaboration Systems
From intranet design to document management with Microsoft SharePoint or project oversight with Jira, Monday.com and more.
Custom Integration
Using n8n, make.com, zapier to automate or custom developed APIs to integrate your tools, platforms and workflow into a unified system.
Our digital transformation service team provides end-to-end handling of change for your organization including providing white-glove data migration and Enterprise hosting with AWS.
- Faster time-to-value
- Full code ownership
- Seamless integration
