We're Different
Managed IT
Take the stress out of IT with our Managed IT Services
Would you like peace of mind knowing that your IT & Telephone System is being taken care of on a fixed monthly agreement with no surprises?
With NQIT's Managed IT Services, you get proactive 1-1 management of your IT systems at a fixed price per month. No surprises, no downtime, just complete 100% Townsville local support. By removing the IT burden and financial worry of large and unexpected IT invoices, you enjoy the benefits of:
- Affordable, fixed and reduced IT costs
- All aspects of business tech supported - from networks, internet, phones, hardware & more
- Proactive cyber protection, with our innovative CyberGuard solution
- Local certified and experienced technicians
- Better efficiency and productivity
- More reliable IT infrastructure
3CX
Replace your old Phone System and test 3CX for free for 30 days.
Still stuck with an analogue phone system system that cannot give you the competitive edge? Worried about how much it will cost to get a new system? Or mounting phone bills starting to get out of hand? NQIT can help.
Talk to us about getting 3CX, a business VoIP system that will not break the bank. We set up, monitor and maintain 3CX phone systems for businesses across all of Australia and New Zealand.
Choose a 3CX solution that fits your business needs.
Try now for 30 days free.
Internet
Internet solutions that grow as your business grows.
A "Business Grade Internet" connection is a requirement, not an option. Regardless of what your Internet needs are, NQIT can provide a wide range of connectivity options for you.
Our Business Internet solutions are not only versatile but also grow as your company grows. We guarantee 99.99% uptime and our service is compliant with industry standards.
Tell us what your business requires, and we’ll show you the different connectivity options available to you. Whether it’s wireless, broadband, cable Internet, or T1 and beyond, we can set up, maintain and provide support for your Internet connectivity. Say goodbye to downtime.
Look no further for affordable and dependable Internet connectivity. Talk to us today
Cloud
Secure Cloud Services and Data Centre solutions that fit your budget
Have you been looking to move your data to the cloud or off-premise but it's always been too expensive in the past? NQIT can now provide you with a Data Centre solution that can fit your budget. Our 24/7 Secure and Redundant Data Centre Location is Townsville based and provides the same security and peace of mind as the big city centres.
- Your data locally based in Townsville
- Disaster proof, secured location
- Affordable rack space starting from 1RU
- High-Speed data up to 1GBPS
- Dedicated IP Range CTA
Talk to us now and let us tailor a solution for your business.
VCIO
We can help you achieve your business goals with our VCIO Services, Analysis and Reporting, without the expensive cost of hiring a CIO.
But what is a CIO? A CIO or Chief Information Officer is the person who is responsible for the management, implementation, and usability of information and computer technologies in a company. A CIO works with information technology and computer systems to support the company’s goals and strategy. A CIO will also deal with issues such as online infrastructure, hardware and software adequacy, and information security.
In short, the CIO is at the top of the food chain when it comes to Managed IT Services for both large and small business. In the past it was impossible for small business to afford such a role due to the prohibitive cost. However now thanks to our long years supporting customers and experience within our company, we can provide the same service to small business at a fraction of the cost.
Let us help you grow your business via current technology services. Find out more about this by booking a meeting with one of our account managers.
Book a Meeting Now Tell Me More
Cyber Guard
What is Cyber Protection and does my business really need it?
As well as securing your (and your customers’) data and potentially saving your business from the huge cost of a cyber attack, having confidence in your cyber security approach gives you peace of mind. Here's a few reasons why it's so important to invest in proper cyber protection:
- Simply having anti-virus software is no longer enough to protect your business.
- Cyber Insurance is hard to get and very restrictive on coverage.
- The cost of a cyber attack can be crippling to an Australian small business (average $56,600 in 2024-25).
- Adequate cyber protection helps attain Australian Essential 8 compliance, which can open up your business to growth opportunities.
Ad hoc IT Support provides for very little to no cyber protection. Delivered alongside our Managed IT services, CyberGuard is the ultimate, all-in-one cyber security solution. It protects your entire business and your customers through a layered approach, using an innovative combination of proactive, active, and reactive data protection strategies.
Managed IT Services, Phones and Internet Supporting North Queensland Business
Experience the NQIT Difference, you'll never look back!
Difference
We only do Managed IT Services, NO Adhoc support ever. This means that we understand, know and fully document your business requirements inside out.
Expertise
Our team is made up of certified, highly experienced and trained technicians that are dedicated to providing your business with outstanding service.
Fixed Costs
With fixed cost monthly agreements you can budget easily and start saving money before you know it.
Local
We are completely Townsville based, which means no time differences and no offshoring. We'll also be at your office in a flash with no call out fees.
We Help You Grow
We share in your goal to see your business prosper. That’s why we make ourselves accountable for IT problems and are happy when you are happy.
Years In Business
Years of Experience
Customer Satisfaction
Loyal Customers
Our Results Speak for Themselves
Latest News
20 March 2026
The Cloud Isn’t Magic. It’s Someone Else’s Computer.
Why it matters for your business When your IT is backed by a professional data centre, you get: Reliability. Your systems stay online. Security. Your data is protected by enterprise-level safeguards. Scalability. Need more storage, faster performance, or new systems? It grows with you, thanks to the data centre. Peace of Mind. Your team works. Your tech just works with them.
9 February 2026
Safer Internet Day: 5 Cybersecurity Actions Every Aussie Business Can Actually Do
5. Backup your data (and test the restore) Cyber incidents happen — from ransomware to accidental file deletion — and the real cost isn’t just lost files; it’s downtime, disrupted operations, and stressed-out teams. A solid data recovery plan is your safety net. Think of it as insurance for your operations. You hope you never need it, but when you do, it’s worth its weight in gold. Action: Ensure you have regular, automated backups of critical systems and data. Test your recovery process periodically — don’t wait until a real incident to find out it doesn’t work. Integrate backups into a broader business continuity plan so you know exactly who does what if systems go down.
13 January 2026
A Smarter IT Setup for a Growing Engineering Business
North Queensland Engineering + NQIT North Queensland Engineering (NQE) is a respected engineering firm based in Townsville, known for delivering professional, practical solutions for projects across the region. Like many growing businesses, the technology that once supported them effectively began to hold them back, pulling focus away from core operations. The Challenge: Managing IT Internally Was No Longer Enough Initially, NQE’s team of engineers managed their IT both through a service provider and themselves. This approach worked well for some time, allowing the business to keep control over their systems. But as the company grew and relied on multiple technology providers, this system began to limit efficiency and chew up valuable staff time. The core issues included: Fragmented Tech Framework: Multiple systems and providers (across computer support, internet & phone) made tech complex and inefficient. Time-Consuming Management: Engineers and administration had to spend hours troubleshooting rather than focusing on projects. Limited Proactive Support: Without dedicated IT management on the overall system, potential problems weren’t identified until they caused disruption. The business needed a solution that could unify their technology, streamline operations, and free up staff to focus on their engineering expertise.
We only Partner with the best
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Locations
TOWNSVILLE
Suite 1, 179-181 Ross River Rd.
Mundingburra, QLD 4812
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MT. ISA
56 Marian St.
Mount Isa City, QLD 4825
