There are ongoing Incidents
Don't agree with what's reported here? Contact us at support@selectel.ru.
Bare Metal Minor incident
Pools Minor incident
SPB-1 Minor incident
SPB-2 Minor incident
SPB-3 Minor incident
SPB-4 Minor incident
SPB-5 Minor incident
MSK-1 Operational
MSK-2 Operational
MSK-3 Operational
NSK-1 Operational
TAS-1 Operational
NBO-1 Operational
ALM-1 Operational
Services Operational
Dedicated Servers Operational
Colocation Operational
Racks Operational
Network Operational
Firewalls Operational
Cloud Platform Minor incident
Pools Scheduled maintenance
ru-1a Operational
ru-1b Operational
ru-1c Operational
ru-2a Operational
ru-2b Operational
ru-2c Operational
ru-3a Scheduled maintenance
ru-3b Operational
ru-3c Operational
ru-7a Scheduled maintenance
ru-9a Operational
gis-1a Operational
gis-2a Operational
uz-1a Operational
uz-2a Operational
kz-1a Scheduled maintenance
ke-1a Operational
ru-8a Scheduled maintenance
ru-7b Scheduled maintenance
cloud platform
Services Minor incident
Cloud servers Operational
S3 Operational
Network Volumes Operational
Images Operational
Backups Operational
Loadbalancers Operational
Network Operational
Managed Kubernetes Minor incident
Container Registry Operational
Managed Databases Operational
Cloud functions Operational
Secrets manager Operational
Billing Operational
Service 1c in the cloud Scheduled maintenance
VMware Cloud Operational
Pools Operational
AVM1 | SILVER-1 Operational
AVM1 | GOLD-1 Operational
AVM1 + BRZ2 | PLATINUM-1 Operational
DUB3 | SILVER-1 Operational
DUB3 | GOLD-1 Operational
DUB3 + CVT2 | GOLD-1 Operational
Private Cloud Operational
SPB-DR-1 Operational
Services Operational
Virtual Data Centers Operational
Network Operational
VMware clusters Operational
vCloud Director Operational
Control Panel Operational
DaaS Operational
Cloud powered by VMware backup Operational
Backup SPB Operational
Backup MSK Operational
Backup Console SPB Operational
Backup Console MSK Operational
Network Services Operational
DNS-hosting Operational
Anti-DDoS Operational
Content delivery network Operational
Fault-tolerant load balancer Operational
Monitoring Operational
Direct connect Operational
Global connect Operational
Global router (L3VPN) Operational
File storage Operational
Mobile farm Operational
Data centers Operational
Moscow Operational
Berzarina-1 Operational
Berzarina-2 Operational
Aviamotornaya Operational
St.Petersburg Operational
Tsvetochnaya-1 Operational
Tsvetochnaya-2 Operational
Dubrovka-1 Operational
Dubrovka-2 Operational
Dubrovka-3 Operational
Novosibirsk Operational
Svetlyi Operational
Tashkent Operational
Unicon Operational
Infrastructure Operational
Electricity Operational
Conditioning Operational
Network Operational
N+ Operational
Interfaces Operational
API Operational
Control Panel Operational
NTP Operational
Looking Glass Operational
Billing Operational
Website Operational
Mirror Operational
CLI Operational
DNS Operational
Third-party services Operational
Veeam Cloud Connect/Veeam Agent Operational
Cyber Backup Cloud Operational
VDS by Selectel Minor incident
Website pages Operational
Control panel Operational
API Operational
Moscow Minor incident
Saint-Petersburg Operational
External network Operational
Russia network Operational
Foreign network Operational
Selectel Mail service Operational
Control panel Operational

Current incidents


Minor incident Problem accessing VDS from subnet 77.105.168.0/24
[Issue]

We would like to inform you that at the moment there is an unavailability of hosts from public IP addresses included in the 77.105.168.0/24 subnet within the VDS service.

Our engineers are already working to fix the problem and are doing everything possible to restore the service as soon as possible.

We apologize for any inconvenience and thank you for your understanding.

Minor incident A problem when creating work nodes on dedicated servers, Managed Kubernetes
[Issue]

Dear customers.

At the moment, there may be problems when creating new nodes on dedicated servers, as well as when reinstalling existing nodes on dedicated servers of the Managed Kubernetes service.

The relevant department is already aware of the problem and is working on its solution.

Scheduled maintenance Planned work on updating clusters of the GO1C service on 03/29/2026 from 23-03-26 17:50 MSK
[Scheduled]

Planned work on updating clusters of the GO1C service on 03/29/2026

In order to improve the quality of our services, scheduled infrastructure upgrades for the Ready Cloud 1C service will be carried out on 03/29/2026 from 20:00 to 00:00 on 03/30/2026 Moscow time.

During the work, the equipment may be rebooted several times, and the unavailability of the 1C cluster during a reboot can be up to 10 minutes.

We apologize for any inconvenience.

Minor incident Problem with network availability before esia.gosuslugi.ru
[Update]

At the moment:
— the issue has been localized outside of Selectel’s infrastructure;
— network equipment and services in the Saint Petersburg region are operating normally;
— the impact of filtering systems and Anti-DDoS on the Selectel side has not been confirmed;
— communication is ongoing with the backbone operator and the Gosuslugi side to clarify the root cause and recovery timelines.

The incident is external in nature and is outside of our direct control. We continue to monitor the...

Scheduled maintenances


Scheduled maintenance Scheduled network equipment maintenance at the Dubrovka-3 data center from 07-04-26 10:00 MSK to 07-04-26 18:00 MSK
[Scheduled]

Network equipment maintenance is scheduled for April 7, 2026, from 10:00 AM to 6:00 PM (GMT+3). Local network equipment redundancy is expected to be reduced to N+0. No downtime is expected during this maintenance. We apologize for any inconvenience.

Scheduled maintenance Плановые работы на инфраструктуре резервного копирования VMware from 07-04-26 11:00 MSK to 07-04-26 13:00 MSK
[Scheduled]

7 апреля 2026 с 11:00 до 13:00 часов по московскому времени будут проводиться работы по модернизации компонентов инфраструктуры резервного копирования публичного облака VMware.

На время проведения работ будут недоступны операции резервного копирования и восстановления Veeam.

Scheduled maintenance Scheduled maintenance of the Global Router from 07-04-26 22:00 MSK to 08-04-26 02:00 MSK
[Scheduled]

Maintenance is planned on April 07, 2026 from 22:00 to 02:00 (UTC+3) on April 08, 2026 on the network equipment of the Global Router serving the local network segment in the regions of the cloud platform (ru-2, ru-7, gis-1).

Expected impact:
Reducing the redundancy level of the gateway for the entire duration of operations to N+0 for local networks in the specified locations/regions.
There will be 2 breaks, up to 10 seconds each.

Scheduled maintenance Planned modernization of the Mobile Farm product infrastructure from 08-04-26 12:00 MSK to 08-04-26 15:00 MSK
[Scheduled]

We would like to inform you that on 04/08/25, between 12:00 and 15:00, work is planned to modernize the infrastructure component of the Mobile Farm product.

We expect that the work will take place without affecting the service, however, short-term interruptions in the operation of individual devices are possible.

Thank you for your understanding and wish you a pleasant work!

Scheduled maintenance Scheduled maintenance on network hardware at the "Berzarina" Data Center 09/04/2026 from 09-04-26 01:00 MSK to 09-04-26 03:20 MSK
[Scheduled]

On April 09, 2026, from 01:00 to 03:20 (UTC +3), software updates on the network hardware are scheduled in the Berzarina data center.
During the work, a break in the provision of local network services lasting up to 20 minutes is planned.

Scheduled maintenance Scheduled Maintenance for Access Router Updates on MSK-3 from 09-04-26 23:00 MSK to 10-04-26 06:00 MSK
[Scheduled]

Scheduled maintenance will be performed from April 9, 2025, 23:00 to April 10, 2025, 06:00 (GMT+3) to upgrade network hardware serving internet access for dedicated server / colocation / Vmware cloud customers at the MSK-3 location.

Expected impact:

  • For shared subnets and dedicated subnets with VRRP enabled: router redundancy will be reduced to N+0 for the entire duration of the work.
  • For VMware Cloud clients: router redundancy will be reduced to N+0 for the entire duration of the work....
Incident & maintenance history
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