Information notices
We are rolling out a set of Loans-related fixes and optimizations to the N. Virginia 1, N. Virginia 2, Ireland and Dublin Sandbox environments.
These changes have been widely deployed and tested and are not expected to introduce risk to the Sandbox environments.
Details of Included Fixes
Interest Rate Optimization: Optimized the data structure for interest rates to improve retrieval and calculation performance.
Fee Payment Enhancement: Enhanced filtering for custom predefined fees during...
We are aware of a global disruption impacting AWS services. Based on our current assessment, this outage does not affect our customers as all our systems and operations are functioning normally. We are maintaining close vigilance and will provide further communication if the status of our services changes.
Scheduled maintenances
The MySQL databases in your environment will be upgraded to version 8.4 to maintain platform stability and supportability. The upgrade will apply to all existing MySQL databases within the environment. Standard validation and post-upgrade checks will be conducted to confirm successful completion. Any necessary follow-up actions will be addressed as part of normal operational procedures.
This process requires application downtime. A two-hour maintenance window has been scheduled; however,...
Dear customer,
We are performing a scheduled update to the Sandbox API consumers database instance to ensure performance, security, and stability.
During this window, you may experience brief service interruptions lasting a few seconds at a time, along with potential latency for API calls.
We appreciate your patience as we keep our systems running smoothly and apologize for any inconvenience.
Please excuse any inconvenience this may cause.
Dear customer,
We are performing a scheduled update to the Sandbox MPO platform database instance to ensure performance, security, and stability.
During this window, you may experience brief service interruptions lasting a few seconds at a time, along with potential latency for MPO UI and API calls.
We appreciate your patience as we keep our systems running smoothly and apologize for any inconvenience.
Please excuse any inconvenience this may cause.
Dear customer,
We are performing a scheduled update to the Sandbox MPO platform database instance to ensure performance, security, and stability.
During this window, you may experience brief service interruptions lasting a few seconds at a time, along with potential latency for MPO UI and API calls.
We appreciate your patience as we keep our systems running smoothly and apologize for any inconvenience.
Please excuse any inconvenience this may cause.
Mambu will be performing infrastructure maintenance to improve system performance, reliability and security.
During this, some services may experience brief interruptions or temporary unavailability. Our team will work to ensure the maintenance is completed as quickly as possible, and we will make every effort to minimize any impact.
No action is required from your side. If you encounter any unexpected issues outside the maintenance window, please contact our support team.
Thank you for...
We will perform maintenance on WAF solution. Users may experience brief service interruptions.
Mambu will be performing infrastructure maintenance to improve system performance, reliability and security.
During this, some services may experience brief interruptions or temporary unavailability. Our team will work to ensure the maintenance is completed as quickly as possible, and we will make every effort to minimize any impact.
No action is required from your side. If you encounter any unexpected issues outside the maintenance window, please contact our support team.
Thank you for...
We will perform maintenance on WAF solution. Users may experience brief service interruptions.
Mambu will be performing infrastructure maintenance to improve system performance, reliability and security.
During this, some services may experience brief interruptions or temporary unavailability. Our team will work to ensure the maintenance is completed as quickly as possible, and we will make every effort to minimize any impact.
No action is required from your side. If you encounter any unexpected issues outside the maintenance window, please contact our support team.
Thank you for...
Hi. We are writing to inform you of an upcoming infrastructure upgrade for your production environment.
Expected minor latency.
This update will improve the stability and performance of your environment.
Hi. We are writing to inform you of an upcoming infrastructure upgrade for your production environment.
Expected minor latency.
This update will improve the stability and performance of your environment.
Hi. We are writing to inform you of an upcoming infrastructure upgrade for your production environment.
Expected minor latency.
This update will improve the stability and performance of your environment.
Hi. We are writing to inform you of an upcoming infrastructure upgrade for your production environment.
Expected minor latency.
This update will improve the stability and performance of your environment.
Hi. We are writing to inform you of an upcoming infrastructure upgrade for your production environment.
Expected minor latency.
This update will improve the stability and performance of your environment.
Past Incidents
This maintenance has been concluded as planned.
This maintenance has been concluded as planned.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.