Live chat for startups.
Fast + Predictable + Reliable.
Support software that's actually fast, beautiful, and built for modern teams. Launching for early customers on April 1st.
No per-resolution fees. Humans who respond to you.
Support that feels like a product, not a cost center. Built from scratch for speed, clarity, and teams that refuse to settle for slow, overpriced tools.
Live chat
Talk to customers in real time
A chat widget that loads in under 100ms. Your team sees who is on your site, what page they are on, and their full conversation history. No lag, no bloat.
AI assistant
AI that resolves, not deflects
Trained on your knowledge base, your AI assistant drafts responses, summarizes conversations, and resolves common questions. Charged per seat, not per resolution.
Inbox
One inbox for everything
Live chat, email, and internal notes in a single view. Assign conversations, set priorities, and track SLAs without switching tabs.
Why teams switch from Intercom.
64% of Intercom's negative Trustpilot reviews cite support failures. 78% mention pricing problems. There is a better way.
Predictable pricing
Per seat, flat rate. No per-resolution fees, no AI credit meters, no surprise invoices. You know what you pay before you commit.
Fast by default
Sub-100ms widget loads. Keyboard-first inbox. No spinner screens, no waiting for dashboards to render. Speed is a feature, not a goal.
Human support included
Every plan includes a dedicated account manager who responds within an hour. If we miss that window, your first month is free.
Zero migration friction
We migrate your conversations, contacts, and data from Intercom automatically. No export spreadsheets, no downtime, no week-long transition.
Changelog
Introducing conversation history in the widget
Logged-in customers can browse all their past conversations and send annotated screenshots.
Introducing the refreshed widget
New responsive sizing, B&W brand mark, mobile fullscreen, and dark mode improvements.
Introducing rich push notifications on iOS
See the sender avatar and image attachments right in your push notifications. Plus pin conversations to the top of your list.
Introducing billing
Manage your subscription, switch plans, and track usage directly from Settings.
Ready to switch?
SupportWire is launching for early customers on April 1st. Get in early.
