Hi @tbowenwso,
I’m afraid the description under “Field Labels” is only meant to display in the form. To pass data to stripe side you should add that under the “Settings” tab in the same Stripe field and under “Payment Details”, where you could fill up the Payment Description field as seen in the following screenshot:
Screenshot:
https://i.imgur.com/HnKXoT3.png
Have you tried the above?
If you still have issues even after the above, then please do share the form export so that we can have a better idea regarding the settings.
Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export
If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.
You can share the export file via Google Drive, Pastebin, Dropbox, or any cloud service in the next reply.
Looking forward to your response.
Best Regards,
Nithin
Thanks Nithin, that field was empty for me, so I have made the change as you directed. I will report back as to whether it worked, but I feel pretty sure that it will!
Hi @tbowenwso,
I hope that helps. Let us know how it goes. Please feel free to reach out if you need any further assistance or clarification. We are here to help.
Best Regards,
Nebu John
Thank you again for your help. While there have been no more “complete” payments in Stripe yet, there have been a few that have begun, and all of them now have the description showing up, so it appears to be working now. All is good. Thank you.
Hi @tbowenwso,
Awesome, glad to know that.
I will go ahead and close this thread as you do not need any further assistance regarding this. Please feel free to open a new topic if you need any further assistance. We are happy to help.
If you have a moment, I would very much appreciate it if you could leave us a rating. This will help us to keep this plugin available for free.
https://wordpress.org/support/plugin/forminator/reviews/#new-post
Best Regards,
Nebu John
