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24/7 support for AP ENPS and AP Storytelling.

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Need help with your newsroom software? Our dedicated AP ENPS support team is here to assist you with all your technical needs, from troubleshooting to optimizing AP Storytelling workflows. Whether you’re facing software issues or need guidance on how to get the most from your newsroom tools, we’ve got you covered.

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Installation and upgrades
Troubleshooting and technical issues
Workflow development and best practice
Customised training for your team

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For urgent issues, call us — our team is on duty 24/7, 365 days a year.

For non-urgent queries submitted via this form, we aim to respond within one business day. We’ll only use your details to respond to your query.

AP Playbook is an awesome, user-friendly tool, that brings significant efficiencies to our operations…’ ‘Playbook works everywhere! Whilst remote working, Playbook makes it easy to see all of the content we have coming for the day.

Voice of America planning desk

We believe that AP ENPS along with the MOS protocol provides the best integration possibilities, and it will be the heart of our digital television newsroom.

Hessischer Rundfunk | Frankfurt, Germany

Every text story, every photo gallery, and every video package in our massive collection of content…started as a plan in Playbook.

Michael Giarrusso. AP global sports editor

We are continually looking for solutions to improve reporting efficiencies across our 78 bureaus around the globe. After surveying the market, we see AP Playbook as ideal for our needs and are excited to work with the Playbook team and see the impact the offering will have on our digital newsroom operations.

David Hostetter, CTO of Al Jazeera Digital

We're here for you when you need us.

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What we cover

Installation and upgrades

Troubleshooting and technical issues

Workflow development and best practice

Customised training for your team

Not urgent, send us a message.

What to expect

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