High-Risk Pregnancy Copilot for Frontline Workers

An AI assistant helping health workers detect and manage high-risk pregnancies across India


Current Status: Deployed with 3000+ ANMs across Uttar Pradesh, Telangana and Maharashtra. 12000+ ANMs by march 2026.

Reaching: 400,000 pregnant women annually

Recognition

Winner of the Global Grand Challenges for Equitable AI 2023 by the Gates Foundation. (1500 applicants, 50 winners)

Notably, this project was featured amongst the 5 coolest innovations from across the globe by Mr. Bill Gates himself.

Winner of Google.org accelerator 2025 (3000 applicants, 20 winners)



Solution 

A multilingual, voice-enabled AI assistant delivered through WhatsApp that provides instant, expert-verified clinical guidance.

Why it works:

  • Instant answers to clinical questions, anytime

  • Works in local languages (Hindi, Telugu, Marathi) via text or voice

  • No new apps – uses WhatsApp ANMs already have

  • Expert-verified protocols for 35 high-risk conditions

  • Human backup for complex cases

Problem

One woman dies in childbirth every 20 minutes in India. Over 26,000 women die annually from preventable pregnancy complications. India’s 150,000 ANMs struggle with:

  • Limited access to medical knowledge during remote home visits

  • Responses to questions on take 24-48 hours

  • Training that fades within 30-60 days

  • Overburdened with multiple digital systems

  • Inadequate support for complex cases

Queries to MTOs on whatsapp take 24-48 hours

Instant responses with escalations to MTOs

How it works

ANMs send questions via WhatsApp (text or voice) → Copilot provides instant guidance based on validated protocols → Complex cases escalate to medical experts → Continuous learning through follow-up questions.

Key Features

  • Clinically grounded: Built on ARMMAN's expert-verified protocols approved by health ministries and aligned with WHO/ICMR standards

  • Culturally sensitive: Provides locally relevant advice (e.g., vegetarian nutrition for anemic patients, accessible tests vs. expensive CT scans)

  • Safe & reliable: Human-in-the-loop escalation for uncertain cases; only ~20% of queries need expert review

  • Fast: 8-10 second response time

  • Scalable: Cost per query ~ Rs. 1.25 achieved with a mixture of product thinking and pipeline optimization

project journey for scalable whatsapp chatbot

Results & Impact

Health Outcomes

ANMs report improved risk detection, better protocol adherence, more appropriate referrals, and higher quality documentation.

Adoption & Engagement

  • 70% active usage in UP generating 20,000+ queries

  • 80% adoption in Telangana

  • 3x higher engagement vs. app-only learning

  • 98% positive feedback from ANMs

Performance & utility

  • 97% accuracy rated by medical experts

  • 95%+ accuracy on evaluation sets

  • Only ~20% escalation rate (down from 60%)

Efficiency Gains

  • 60% reduction in training officer workload

  • 70% faster: 8-10 seconds (from 25-30s)

  • 76% cost reduction: ₹1.20 per query (from ₹5)


Team

ARMMAN: Amrita Mahale, Nithesh S, Vaishali Suyal, Dr. Aparna Hegde

Artpark: Jigar Doshi, Sid P, Sanskriti Midha, Saumitra Sharma, Nihar Desai, Raghu Dharmaraju | Past team: Apoorv Agnihotri, Mrinal Anand

Partners

ARMMAN, Gates Foundation, Google.org

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