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Local product
Botpress
Local product
Botpress Overview:
What Is Botpress?
Botpress simplifies AI, enabling teams to quickly build and deploy AI chatbots that enhance user experiences. Our platform combines the power of large language models with a user-friendly interface, making AI accessible to businesses of all sizes. From automating customer service to engaging users in 100+ languages, Botpress provides the tools you need to innovate communication. Experience the benefits of streamlined chatbot development and unlock the potential of AI-powered conversations with Botpress.
Who Uses Botpress?
Organizations who are looking to leverage AI to automate complex conversations across their business without requiring extensive technical know-how.
Where can Botpress be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 37 reviews
Reviews sentiment
Positive
97%
Neutral
3%
Negative
0%
Starting Price
$0.00
Usage Based
/
month
Free trial
About the vendor
- Botpress
- Located in Quebec, Canada
- Founded in 2018
Botpress support
- Chat
Countries available
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Australia, Canada, France, Germany, India
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Canada
- France
- Germany
- India
- Ireland
- Italy
- Mexico
- Netherlands
- New Zealand
- Philippines
- Singapore
- South Africa
- United Arab Emirates
- United Kingdom
- United States
Languages
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Arabic, English, French, Japanese, Spanish
Features of Botpress
Other great alternatives to Botpress
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Top rated features
Recording
Speech Recognition Software
Top rated features
Live Chat Software
Multi-Channel Communication
Top rated features
AI/Machine Learning
Natural Language Processing
Top rated features
No features have been rated by reviewers for this product.
Top rated features
No features have been rated by reviewers for this product.
Top rated features
Live Chat Software
Real-time Consumer-facing Chat
Capterra verified reviews for Botpress
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Overall rating
Based on 37 reviews
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Jean-Francois
Associé, Direction Web in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
"Excellent product and very user-friendly"
May 22, 2024
Pros:
After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool.
In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.
Cons:
While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not.
Reviewer Source
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Max
Director of Marketing in US
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
"Botpress is a Great Way to Get Started in Chatbots"
May 16, 2024
Pros:
I like that it was easy and free to get started. They have a generous free plan, so it's easy to explore and test its capabilities.
Cons:
It would be a huge help to have more templates available as a starting point. The software is intuitive, but for a beginner it's hard to sift through all options to find the best way to accomplish the task at hand. I think having more templates would be a great way to learn options and best practices.
Reviewer Source
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Wisdom
Founder in Nigeria
Verified LinkedIn User
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 6-12 months
"A great tool for creating custom Ai chatbots with ease"
October 30, 2025
Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined
Pros:
I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills
Cons:
Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners
Reviewer Source
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Boneficious
Founder in Botswana
Logistics & Supply Chain, Self Employed
Used the Software for: 1-5 months
"Increase the 5$ limit"
March 6, 2026
New
It's not that bad, everything has its own flaws but I would recommend it to anyone. The Botpress YouTube channel is also great for explaining the User Interface
Pros:
It's User Interface is really designed to accommodate even those that are new to vibe coding .it allows continued improvement
Cons:
The small free tier doesn't allow you to do anything of any use. It would be better if the free tier allowed more that 500 messages and events
Reviewer Source
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Jon David
CEO in US
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
"Great Beginner Friendly Chatbot Platform"
May 31, 2024
Pros:
We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.
Cons:
There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise.
Reviewer Source
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