Bettermode’s cover photo
Bettermode

Bettermode

Software Development

Toronto, Ontario 15,443 followers

An all-in-one community engagement platform designed to help businesses build better customer relationships.

About us

Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools. With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center. Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!

Website
https://bettermode.com
Industry
Software Development
Company size
11-50 employees
Headquarters
Toronto, Ontario
Type
Privately Held
Founded
2018
Specialties
community building, community paltform, community software, forum, discussion board, and saas

Products

Locations

Employees at Bettermode

Updates

  • We're going to CMX this month, and thought we'd share some love to make community more accessible. ❤️ Jacob Downey, Kourtney Barnes, and Katrina Hansen will be there with some surprises too! 👀

    View organization page for CMX

    9,369 followers

    🚨 $100 CMX Summit Tickets (Limited!) Thanks to our sponsor Bettermode (and Jacob Downey), who's covering a portion of the ticket cost, 20 community pros can grab a CMX Summit ticket for just $100. Every ticket purchase enters you to win an Insta360 Action Bundle, announced live on May 1. Two days. 200+ community leaders. Honest, unfiltered conversations at the Fox Theatre. Once these 20 spots are gone, they're gone. 🗓️ April 30 & May 1 🎟️ Grab your $100 ticket in the comments below! #CMX #CMXSummit #CommunityLeadership

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  • We’re hiring at Bettermode , join us and be part of the momentum!

    One week into Bettermode and the conversations + momentum here have exceeded expectations 💚 The level of conversations we’re having with customers right now has been 📈 It feels like one of those inflection points where things are about to really take off. So naturally — we’re hiring. And honestly, I’m hoping to work with a few people from my network again. We’re bringing on 2 roles: → 🎯 SDR / SDR Manager (Player-Coach,  https://lnkd.in/dwQZPxjr) If you care about doing outbound the right way, this is for you. Not spray-and-pray. Not just sequences. Real outbound: Deep account research Multi-threading stakeholders Creative ways to break in → 💼 Senior Account Executive (https://lnkd.in/d9sAaTGD) We’re looking for a true builder + closer. Full-cycle (discovery → close) Creates their own pipeline Comfortable navigating complex deals This is not a “plug into a machine” role. It’s a help build the machine role. If you’ve worked with me before — you know how I operate. If you haven’t: - High standards and accountability - Care about your craft - Put in the work, especially when it’s hard - Results speak louder than anything else If you come from MarTech, CS, or CX, even better. If you like building from 0→1, you’ll probably love this. DM me if you’re curious — even if you’re not actively looking.

  • ClassDojo just launched their community on Bettermode, and they did it in 2 weeks. 🚀 That's not a typo. From kickoff to live in 14 days. ClassDojo connects teachers, families, and kids in classrooms around the world. When they decided to build a community for their users, they didn't treat onboarding as the starting line. They showed up with structure, ideas, and a clear vision already in hand. And honestly, that kind of preparation changes everything. It's the difference between a months-long implementation and a two-week launch that's actually ready for real users. Ana Julia Braga, Caitlin Warren, and Maddie Baldwin, your team came in focused, organized, and moving fast from day one. It was genuinely a pleasure to be part of this launch. 👏 We talk a lot about fast time-to-value at Bettermode. ClassDojo is a perfect example of what that looks like when a great team meets the right platform. Welcome to the Bettermode family, ClassDojo! 🎉 #bettermode #community #launch

    • Celebratory graphic congratulating ClassDojo on launching their community powered by Bettermode, with illustrated avatars of teachers, families, and staff connected by chat bubbles around the Bettermode logo.
  • Yodeck just launched their community on Bettermode, and the way they approached it is worth paying attention to. 👏 Yodeck helps businesses create, manage, and scale digital signage content across screens. Their customer base spans small business owners, aspiring entrepreneurs, and IT professionals, each with very different needs and motivations. So instead of building a one-size-fits-all space, they designed a community that speaks to all three personas from day one. That kind of intentional structure is what separates communities that get traction from ones that go quiet after launch week. Huge shoutout to Lydia and Kostas at Yodeck for bringing clarity, patience, and real vision to this project. It was a pleasure working alongside you both. 🤝 We can't wait to see what the Yodeck community becomes as it grows. 📺 Welcome to the Bettermode family, Yodeck!

    • Screenshot of Yodeck's newly launched customer community, built on Bettermode. Yodeck, a digital signage platform, structured their community across three distinct personas: small business owners, aspiring entrepreneurs, and IT professionals. The community is designed with intentional navigation and segmented spaces so each audience finds relevant content and peer connections from day one. Built on Bettermode's no-code community platform with branded experience, discussion forums, and customer engagement tools.
  • LawnStarter just launched a digital home for the Pros who power their business, and we're proud that Bettermode is the platform behind it. 🎉 Here's what makes this one special. LawnStarter is the nation's largest digital marketplace for outdoor services, and they chose to invest in a community for the people who matter most: their service professionals. Pro Academy for learning. Leaderboards and challenges for recognition. A dedicated space to ask questions, share wins, and shape the platform's future. That's a growth engine built on respect for the people doing the work. Huge kudos to Natalie, Trent, Katherine, & Catherine for making this happen. This is what community-led growth looks like in action. 🚀 #community #bettermode #launch

    • Screenshot of LawnStarter's community platform, built on Bettermode. Community features include peer discussions, Q&A, and customer support threads. Bettermode enables LawnStarter to run a fully branded, no-code community connecting lawn care customers and professionals across the US.
  • Big congrats to the Webflow team on the launch of their new community homebase. 🎉 We’re proud to be the platform powering this next chapter of the Webflow Community. Huge kudos to Veronica Hsiao and the entire Webflow team for the execution, and special thanks to Holly Firestone for her thoughtful and strategic contribution along the way. This is what it looks like when community is treated as a strategic initiative, not a side project. Excited to see this space grow with the people who make Webflow what it is. 🚀

    View organization page for Webflow

    289,671 followers

    Say hello to the new homebase for the Webflow Community 🏡 We’ve reimagined how our community connects. Bringing conversations, events, challenges, and peer-led learning into one modern, centralized space. Our new homebase makes it easier to: – Join discussions, showcase your work, and see what’s new in Webflow – Explore Network Groups and events – Stay up to date on the latest community news – Connect directly with the Webflow team It’s designed to support deeper connection, showcase creativity, and grow alongside this community. 👉 Join the new community: https://wfl.io/4k3oXZd

  • Built momentum in 2025. Ready for what’s next! 🚀

    Looking back at 2025, I’m proud of what we built at Bettermode: 🚀 - Our largest ARR growth to date - Partnering with new customers including Webflow, HiBob, and Verkada - Adding over 2M+ new users, with engagement growing 6× year over year - A strong new leadership team we also moved in-person at our office in downtown Toronto It wasn’t a smooth year. We faced real challenges. But with a clear vision of empowering B2B companies to build engaging communities, we worked through them and kept moving forward. A big thank you to our customers, our team, partners, and supporters who made this possible. 2026 is going to be even more exciting. Here’s to what’s next. 🥂

    • Celebrating the year-end with part of our team in Toronto.
  • View organization page for Bettermode

    15,443 followers

    Live from Toronto Community Week 2025 — Bettermode on the floor. This one’s special—it’s in our city, Toronto. It’s been an absolute pleasure supporting Led by Community C.I.C. As a Toronto-based company, this is our home turf. 🇨🇦 Thank you to everyone who took the time to speak with us! It's always interesting to hear about the different challenges different companies are facing as they look to add or scale their online experiences. Key challenges in the digital community space: - Advocacy that scales: identify real champions → invite → spotlight. - First-win activation: design around one clear moment; track time-to-first-value. - Exec-ready impact: speak in retention up, costs down, revenue influenced. - AI that helps (not replaces): summaries, tagging, and signal-finding—so humans stay human. Huge thanks to Brian Oblinger · Christina Garnett, EMBA · Margaux Miller 🎤 · Richard Millington · Jennifer Lee · Ruben Oussoren · Jillian Bejtlich · Natasha K. · Erica Kuhl · Nicole Saunders —every convo has been insightful and generous. At Bettermode, it’s in our DNA to build digital community experiences for companies- places that feel familiar and are connected globally. Our on-site crew — Mo Malayeri(CEO), Jacob Harris (CX Director), Katrina Hansen (Enterprise Sales), Disha Sareen (Community) — spent the day swapping playbooks with builders & champions. If we missed you, come say hi tomorrow - Oct 25th 👋 Got a community challenge you’re solving right now? Drop it below—we’ll hunt answers and get you your community solutions! 📍 StartWell, 786 King St W, Toronto Special mentions: Shaked Yehiel, Anita Chauhan, Raad Seraj, Francisco Opazo, Lief Zimmerman #Bettermode #Toronto #CommunityBuilding #CommunityOps #AI #EventHighlights #CommunityROI #TorontoCommunityWeek

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      +15
  • Bettermode reposted this

    View organization page for Base

    8,920 followers

    The next Obsession AI Summit sponsor is Bettermode! As a Silver sponsor, they'll be sharing their community insights in Boston and SF -- don't miss out on Jacob Harris and Mo Malayeri's presentations. See you next week --> https://hubs.ly/Q03HJrZQ0 Bettermode is an all-in-one customer community platform built to give community-led growth solutions to businesses. Launch a branded hub where customers learn, engage, and succeed, combining discussions, knowledge base, events, Q&A, polls, and AI-powered federated search in one place. With deep integrations across your ecosystem, it becomes a single destination for peer support, product education, and most importantly ongoing engagement. By centralizing customer conversations and content, Bettermode helps teams scale support, accelerate onboarding, and increase product adoption, turning satisfied users into loyal customers. The result is measurable impact across the lifecycle: lower support costs, higher retention, and sustainable expansion fueled by an active, thriving community.

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